Ann-Marie Masson

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(BACP Registered Member)
Available for new clients
Available for new clients

This professional is available for new clients.

Basingstoke, Hampshire, RG21 3DZ
Available for new clients
Available for new clients

This professional is available for new clients.

About me

How it works:

At TLC Counselling, I understand the importance of receiving a one-to-one or couple personalised service.  I shall walk you step by step through the counselling journey from start to finish, ensuring you know what to expect from the support I can offer you.


I will make contact with you, to arrange a time to meet with you to have an initial consultation. When we meet for the initial consultation,the aim is to gather some information by asking you some questions such as, "What you see as the main problems you are experiencing?”, “What is worrying you the most?” And “What you would like to achieve from the sessions?”. If it is identified that I am not the right specialist for you,I will advise you of other appropriate agencies or services that you could access that may be more suitable.

Once you have agreed that you would like to go ahead with the counselling sessions,we will arrange a convent time for you to meet with me for 50 minutes per session, on the same day and time each week.

What is counselling:

Counselling is a type of ‘talking therapy’ that allows you to talk about your problems and feelings in a confidential and dependable environment. I will offer you a dedicated space to listen to you with empathy and I will not judge you in any way. I can help to support you deal with any negative thoughts and feelings that you may be experiencing in your life. Sometimes, the term 'counselling' is used to refer to talking therapies in general, but counselling is also a specific type of therapy in its own right.

Short term counselling: - usually lasting between 6-12 sessions, often helpful for you to explore immediate difficulties and help you alleviate the symptoms of issues such as low mood or anxiety.

Longer term counselling: - is carried out on an open-ended basis and the number of sessions will be mutually determined between you and I. Longer term therapy is often useful for prolonged or more deeply ingrained difficulties such as trauma or loss. However longer term therapy can also be useful for you to gain a deeper awareness/transformation of long standing issues, such as those relating to family dynamics, historical events or personality.

This can vary depending on each service and stage of the process, see each relevant page for more detailed information.

Other areas that I can support you with, that have not been listed:

Addictions in Relationships
Mental Health
Loss & Bereavement
Loneliness & Social Isolation
Obsessive Compulsive Thoughts & Behaviours
Body Image
Self-esteem and Low Self-Worth
Anxiety & Stress
Friendship Groups
School & Exams
Social Isolation
Peer & Family Relationships

Training, qualifications & experience


Certificate in Counselling Skills
Certificate in Counselling Skills-Integrated Approach.
Qualification as a Relate Counsellor
Relate Graduate Certificate
Relate Trainer-level 3 ‘Group Skills and Coaching’ (Theory & Practice) for Trainers
Certificate in working with Young People


Certified Relate Counsellor Register
BACP Individual Member
BACP Registered Member

Approach & Orientation:

Psychodynamic – a form of depth psychology, the primary focus of which is to reveal the unconscious content of a client's psyche in an effort to alleviate psychic tension.

Systemic – working respectfully and effectively with people in ways that consider their important relationships, across generations, and the different systems and contexts in which you live.

Continuing Personal Development Certificates:

Transnational Analysis
Understanding & Working with Social Isolation
Depression & Anxiety
Attachment Theory
The Psychological Well-being of Service Military
Service Life, Development & It’s Effect on Families & Couple Relationships
Cafcass Training
NSPCC Child Protection Awareness Programme
Working with & Understanding Child Protection.
Protecting Information (data protection)
Domestic Violence Abuse & Intervention/Safety
Domestic Violence Abuse Individual
Structured Interviews/Assessments.
Mental Health
Adult Survivors of Sexual Abuse  Level 1 & 2
Consultation with a Counsellor (Assessing & Interviewing potential clients)
Erotic Transference
Working with Sexual Issues in Counselling.
Working with Couples & Sex Addiction.
Sexual Addiction Use of the Internet.
Recognising & Understanding Sex Addiction
Psychodynamic Approaches to Criminal & Compulsive Behaviour
Professional Boundaries & Values
Suicide Awareness Workshops
Working with Clients in Supported Accommodation

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

For those who are unable to travel to my counselling location in Basingstoke I offer sessions online via video or conference calls (e.g. Skype).

For those seeking to explore their feelings regarding overall life direction, work/life balance and well-being I offer Life Coaching & Development sessions.

Photos & videos


Additional information

An initial consultation takes place to gather information and give you the opportunity to meet with me to see how I can support you.

  • £60.00 Couple/Relationship Counselling
  • £50.00 Individual Counselling
  • £40.00 Children and Young People's Counselling

I offer sessions for £25.00 to £45.00 for those on low income, this will be means tested at the initial consultation. 

I come across so many couples, individuals, families and young people that are not able to access counselling.  I want to be able to offer all my clients the opportunity to have support when they need it, please do contact me for further information.

When I work

I work hours to suit your needs, which will be agreed at a time beforehand.

Further information

About Me:

As a full member of the British Association for Counselling and Psychotherapy (BACP), the UK’s main governing body, I have spent the past 15 years working as a Relate Counsellor and Life Coach. Along side of this, I have built up a successful Practice Practice working with couples, individuals, children and young people supporting them in improving their emotional and mental well-being. I personally believe that most difficult experiences can be connected back to childhood experiences and personal relationships, past and present. Depending on those experiences, good or bad, this can have varying impacts at different stages of your life.

I have worked with many extraordinary and inspiring couples, individuals, children and young people, each bringing their own unique story.

I see the work that I do as a privilege, being able to support my clients to achieve their own personal development and growth, overcoming barriers, life hurdles and to move on to becoming successful in achieving their goals, no matter what they are.

Day Out, Rooksdown House, Southern Road, Basingstoke, Hampshire, RG21 3DZ

Type of session

In person

Types of client

Children (0-12)
Young people (13-17)
Adults (25-64)
Older Adults (65+)

Key details

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Ann-Marie Masson
Ann-Marie Masson