Union Street Counselling Service

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Limited availability
Limited availability

This professional is accepting new clients but may have a waitlist. Please enquire with them directly to discuss availability.

Rochester, Kent, ME2
Limited availability
Limited availability

This professional is accepting new clients but may have a waitlist. Please enquire with them directly to discuss availability.

About us

Are you experiencing depression, low self-esteem and problems maintaining relationships? Are issues such as past trauma or grief, affecting your quality of life? Counselling may help you.  I will provide you with a warm, confidential, safe and non-judgemental space to explore your concerns.  I will listen, support and sometimes challenge you as we explore your present, your past and how the two are linked, helping you to make sense of why your emotions and to move forward when you feel stuck. It can be really overwhelming searching for the right counsellor for you, so I offer a free 15 minute consultation to help you decide if I might be the right fit for you. 

I work with adult clients and offer either in person sessions in ME2 or online video sessions for those who prefer to work remotely.

Training, qualifications & experience

I am Hayley, an accredited member of the National Counselling and Psychotherapy Society (NCPS). I am on their counsellor register which is accredited by the Professional Standards Authority. I am also a registered member of the British Association for Counselling and Psychotherapy (BACP)

I have previously worked in the voluntary and public sector, including the prison service and older people's services. I currently work with a charity that supports men's mental health www.dadsunltd.org.uk

I hold the following counselling qualifications:

  • Level 5 Professional Diploma in Psychotherapeutic Counselling Practice (Prince's Trust)
  • Level 4 Advanced Diploma in Counselling Skills and Theory (AIM Awards)
  • Level 3 Certificate in Counselling Studies (CPCAB)
  • Level 2 Intermediate Counselling Skills (NOCN)
  • Level 1 Basic Counselling Skills (NOCN)
  • I also undertake regular CPD courses and workshops. Some of those I have taken include: Gender, Sex and Relationship Diversity (GSRD) Counselling, Working with Neurodiversity, Online and Telephone Counselling, Suicide Awareness, working with trauma, working with attachment styles.

Member organisations *

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

National Counselling & Psychotherapy Society (NCPS)

The National Counselling and Psychotherapy Society

This Not For Profit association of counsellors and psychotherapists aim to support the counselling profession, members and training organisations.

In 2013 the NCS register was accredited by the Professional Standards Authority under the Accredited Voluntary Register Scheme. Accredited by the Professional Standards Authority.

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

We have verified that at least one professional at this organisation is registered with the relevant professional body.


£46.00 per session
Free initial telephone or online session

Additional information

£46 per session. Sessions are 50 minutes long.

I do offer some concessionary rates so please ask me for further information about concessions.

When we work

Subject to availability, in person sessions can be arranged between 8:30am and 4pm on week days only and online sessions can be booked for week days, weekends and evenings. 

Rochester, Kent, ME2

Type of session

In person

Types of client

Young adults (18-24)
Adults (25-64)
Older Adults (65+)

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

I practice from a doctors surgery in ME2 for in person sessions which has a ramp to the entrance.

Union Street Counselling Service
Union Street Counselling Service