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About us

The social aim of MTCIC is to provide a low cost counselling service for clients - Acorn Counselling Service.  We offer short or long term therapy from trained counsellors who are on placement with us to accrue hours towards their accreditation.  This service is available in Bury St Edmunds, Sudbury and Ipswich.

MTCIC is made up of a team of highly skilled people in the field of mental health who offer Mental Health Consultancy, Psychological Therapies such as Counselling for individuals, couples or young people, either short or long term, Computerised CBT, Group work covering issues surrounding Anxiety and Anger Management and EMDR (Eye Movement Desensitisation & Reprocessing).  EMDR helps to relieve distress arising from disturbing and unresolved life experiences.  It is used in the treatment of trauma after accidents or disturbing events and phobias.

We also offer stand-alone lecture demonstrations that are suitable for Continuing Professional Development (CPD) and for general public interest.  Many of these lectures are followed up with further training opportunities. Current and future events can be found on our website,

Training, qualifications & experience


Sue Jay MBE
is the founder and Managing Director of MTCICShe has worked in mental health services within the voluntary sector for 16 years.  She is a trained Psychodynamic Person Centred Counsellor and has a wealth of experience in service delivery and a proven track record which was recognised with the award of an MBE in 2010 for services to Mental Health Care in West Suffolk.

Jane Walden is HR Director and has over 16 years experience of working in the administration of services in mental health.

Victoria Plampin is the team administrator and joined MTCIC in 2012.

Jess McWilliams has joined us as our administration apprentice


Dr Richard Young BSc.,MA.,ClinPsyD.,DipPsychol.,CPsychol.,AFBPS is a Chartered Clinical Psychologist who has over 30 years experience of working in the NHS as both a manager and clinician and is registered with BUPA.

Dr Ian Mallandain BSc Hons in Psychology, MSc in Counselling Psychology, Post-MSc Dip in Counselling Psychology, Doctorate in Clinical Psychology. Registered with BUPA.

Lesley Kelly MBACP, WPF Dip. P.C, WPF C.S, WPF Cert.C.S.  Lesley has years of experience in the voluntary and private sector as well as the Samaritans.

Yvonne Green MBACP (Accred). Yvonne finds working with teenagers and young adults particularly rewarding.  her current areas of focus are weight, hormones and food and their effects on self esteem and also body image of menopausal women.

Sally Burke BSc Hons, BACP (Accred), LNCP. is an Integrative Psychotherapist and Counsellor and has a specialised interest and experience working with Trauma and Abuse issues. She is a Sensorimotor Training, one of only 27 Sensorimotor psychotherapists at this level in this country

Jeanette Bramwell
NLP Master Practitioner is a life coach who work with clients through periods of transition.  She believes that every person has the ability within themselves to make their lives better.

Karen Woodward BSc Hons, Mindfulness CBT Cert, MBACP, UKCP Reg.

Karen is a UKCP Registered Psychotherapeutic Integrative Counsellor who has worked with Mind and also within a drug and alcohol addiction counselling service.

Lindy Wheeler MBACP (Accred.), UKCP Registered

In 2001, Lindy set up a Youth Counselling Service for two High Schools in Thetford, Norfolk.  The Counselling Service, now part of Thetford Academy, has to date provided over 10,000 counselling hours to students who are struggling to engage fully in life and with education, and to the parents and staff who support them. Lindy is the author of the "Human Tool Box" an innovative way of working with both young people and adults. Lindy offers short and long term counselling for young people and adults, systemic family counselling, parenting advice, small and large group facilitation, workshops, seminars and training.

Lois Peachey MBACP (Accred)

Lois qualified in 2003 and is an accredited humanistic integrative counsellor who is able to work with clients in Ipswich and Woolpit.  She was with a local Mind Association volunteer counselling service for six years and has worked with a wide range of clients.  She can see adults on a one-to-one basis for short or long term work and can offer daytime and evening appointments.

Bill Gray, PG Dip, MA. (MBACP) CfD.

Bill qualified as a person-centred therapist at the University of East Anglia.  He has worked with a local Mind organisation, St Brnabas in Norwich and the Student Counselling Service at the University of East Anglia.  He considers that the relationship between client and counsellor is key in the process of change.

Member organisations *


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Other areas of counselling we deal with

MTCIC offers a range of support to organisations to meet their responsibilities under Health and Safety requirements relating to Mental Health at work.  We will help to put in place good working practices, deliver training to managers, staff and HR Departments and will offer tailor made one-to-one or group sessions.  These sessions will include how to recognise mental ill health and effective ways to support staffs that are suffering, in a way that is of benefit to you both.  We also offer bespoke employee support services that can include counselling,coaching/mentoring and clinical psychological assesments.


Additional information

Acorn low cost Counselling Service - £21.60 per session

Clinical Psychologist Sessions - £80 per session

Counselling/Life Coaching for individuals or couples - from £40 per session

Lecture Demonstrations -  from £15 per ticket

EMDR Therapy - £80 per session

OT Assessments and Sessions -  from £50 per session

When we work

Monday to Friday with evening appointments

Further information

MTCIC has a range of Counsellors and Life Coaches to whom we are able to match your needs. They can see you face to face at our offices in Bury St Edmunds or Ipswich, work with you on the telephone or by Skype.

All clients are offered an initial consultation with one of our Senior Counsellors to establish the best course of treatment or therapy.

We provide counselling to individuals, including young people, or couples.

Some of the therapies on offer are Psychodynamic Person Centred, Gestalt, Integrative, Cognitive Analytic Therapy, Focusing, Cognitive Behavioural Therapy and Brief Solution Focused. We also offer Lifespan Integration therapy which works on a deep level to promote rapid healing in adults who were abused or neglected as children, PICT which assists the client to bring about rapid and positive change, Emotional Freedom Technique, an energy therapy rather like acupuncture but without the needles  which can lead to remarkable alterations in the body's energy patterns and Sensorimotor Psychotherapy which teaches clients to follow the inherently intelligent processes of body and mind to promote healing.  It is particuarly helpful in working with the effects of trauma and abuse, emotional pain and limiting belief systems.

Acorn House, 8A Looms Lane, Bury St Edmunds, Suffolk, IP33 1HE

The Hub Business Centre, Hubbard Way, 2 Civic Drive, Ipswich, Suffolk, IP1 2QA

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme