Madelaine Ratcliffe Registered MBACP AdvDipCouns,Dip,Sup
I am a qualified person-centred therapist and supervisor with 20 years’ experience working with a wide range of clients. I am a registered counsellor with the BACP (British Association of Counselling and Psychotherapists) ) and as a registered member I am bound by the BACP code of ethics.
My passion was to work with young people and their families and in 2003 I started a counselling practice in a secondary school, during the seventeen years of this work I was privileged to gain a great understanding of working with the challenging issues that affect the lives of families today, either from the young person’s perspective or parents/carers. Through my experiences I have grown confident in dealing with some of the most challenging issues that our lives often present.
I further expanded my work into couple counselling as this seemed to naturally fit my skills and experience of working with families.
My counselling technique is based on the person-centred approach, I believe the counselling relationship is fundamental to the success of the work I do with my clients.
I am a creative individual who has been able to incorporate creativity into my practice through the medium of art, play or the written word, this works well with any age group and is useful when a client is unable to express or communicate their feelings.
My sessions are tailor-made to suit the situation of each individual or couple, this will be established during an initial assessment. My assessments are free to establish your needs and to identify if I am the right counsellor for you. It is important that you feel comfortable with your counsellor.
Training, qualifications & experience
ABC Level 4 Diploma in Casework Supervision, abc awards (2007)
European Diploma in Counselling, The Counselling & Psychotherapy Central Awarding Body (2002)
Ongoing training and development
Continuous CPD which I complete around client related work such as working with psychotic drugs (BACP 2020)
- Online and telephone counselling course, I am also developing ways to enhance these skills due to Covid-19.
- Ongoing training to develop my couples counselling work some of which are with CORT (college of sexual and relationship therapists)
My background experience
- Tutor – person centred counselling training, North Hertfordshire College. Facilitating the classroom training of counselling students to CPCAB standard,
- Developing a counselling service based at Marriotts School Stevenage (2003)
- Founder of Counselling Training Academy within Marriotts School (2013/14)
- Designated Senior Person for Safeguarding Level 2 (Since 2014 updated 2020)
- Supervision work with counselling students and group supervision with charitable organisations including addictions and the homeless.
British Association for Counselling & Psychotherapy
BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.
Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.
All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.
Accredited register membership
Accredited Register Scheme
The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).
This therapist has indicated that they belong to an Accredited Register.
Areas of counselling I deal with
£50.00 per session
Free initial online session
Concessions offered for
Therapy - £50 per hour (15% discount for longer term £42.50)
Supervision - £60 per hour (20% discount for students £48.00)
Group supervision - £90 for 1.5 hours for up to four participants
Couple counselling - £80 for 1.5 hours but can negotiate depending on circumstances and commitments.
I give two sessions a week in my schedule free for those with no income but there is a waiting list.
I will also discuss rates for those on low income depending on my availability.
My working hours are flexible I am available for after hours and weekend sessions as well as zoom/teams skype, telephone and WhatsApp.