Helen Scholes Verified Professional Verified Professional
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Registered Member MBACP (Accred) Counsellor & Supervisor

About me

Hello, my name is Helen.

When you’re feeling distressed or in need of support deciding to get help is a very positive first step towards feeling better. Finding the right kind of help can sometimes seem a bit daunting and so I have summarised below the key information you might need. If you have any questions or need more information please feel free to get in touch.

  • I offer face to face counselling for adults and young people aged eighteen and over and can usually offer you an appointment within 7 days.
  • I have experience of treating people with depression, anxiety, panic attacks, bereavement, relationship difficulties, trauma, family issues, life-changes, confidence and self-esteem problems, work-place issues and stress.
  • You will be welcomed regardless of your social, religious or ethnic background, your sexuality or gender identity. I am committed to promoting inclusion and am comfortable and competent working with issues of identity and difference.
  • We would meet in a discreet, comfortable consulting room in the centre of Shrewsbury.
  • We will decide together how many sessions you are likely to need to achieve your goals. Often we can make a difference in as few as 4 sessions, but more can be available if needed.
  • Please feel free to contact me directly to discuss an appointment. I also accept referrals from GPs, other health professionals, employers and Employee Assistance Programmes.
  • I also offer counsellor supervision.

Training, qualifications & experience

I am a Registered, Accredited Member of the British Association for Counselling & Psychotherapy (BACP). BACP Individual Accreditation is a quality standard for the experienced practitioner who demonstrates high standards of competent and ethical practice.

During my training I studied a range of therapeutic approaches to enable me understand and help people in distress and those seeking personal growth. Experience tells me that there is no such thing as a typical client - certain types of counselling suit some people more than others, so I draw from a range of approaches to provide the right help for you.

I have worked with people from many different backgrounds and a wide variety of issues, within my private practice, a counselling agency and GP surgery settings in Shrewsbury & Telford.

In the past I have had counselling myself which had a very positive effect on my life and influenced my decision to train as a counsellor. Statistics show that 1 in 4 of us is likely to experience a mental or emotional wellbeing issue at some point in our lives. I believe that there is usually a reason for distress, that feeling unhappy is part of being human, but that we all deserve and are capable of experiencing happiness.

My previous experiences working in management roles and as C.E.O. of a local counselling service (Confide) have given me insight into workplace issues. I have also worked as a reflexologist and even a circus skills teacher! Alongside these things, I am a trained to teach Mindful Self-Compassion and therapeutic dance.

I am bound by the BACP Ethical Framework and engage in regular continuing professional development.

I am also a qualified and experienced counsellor supervisor.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

I also offer counsellor supervision.


Additional information

Individual counselling costs £50. Sessions last 50 minutes.

When I work

Weekdays and evenings.

Further information

As a psychotherapeutic counsellor, I view people holistically and in the context of their current situation and earlier life experiences.

By providing a regular time to explore feelings and talk about your problems counselling can help you get new perspectives and a better understanding of your difficulties. I don’t usually give advice, but I will help you think about what choices are available to you. I may suggest areas to explore, but the sessions are your time and you can decide what is important to be talked about. The point of counselling is to help you make your own decisions. You will be encouraged to find positive solutions that you are comfortable with.

My room has disabled access. If you have any other specific needs please let me know.

The Roy Fletcher Centre, 17 Cross Hill, Shrewsbury, Shropshire, SY1 1JE

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.