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Helen Robertson BA, Dip. Couns., BSc, MBACP

About me

Welcome to my Counselling Directory page.

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COVID-19 Response:

There is, and is going to be, a significant need for mental health and emotional support during this new and strange time.

​I have now ceased face to face work and have moved my practice online.

​I am also temporarily increasing my capacity, so am in a position to offer online counselling sessions for the course of the pandemic. 

Please get in touch.

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I am a qualified Humanistic Counsellor, and I offer a warm, inclusive and non-judgemental space in which to explore your life in a way that suits you, safely and confidentially.

I work relationally, which means that I will pay attention to how you and I are interacting together - our relationship - as part of the therapy. Humanistic therapy focuses on self-development and growth and is a holistic approach: we will think about the whole of your life experience including your thoughts, feelings and past experiences. I believe in clients' abilities to grow, and your ability to recognise your strengths, creativity and choice.

My training comprised of Person-Centred, Transactional Analysis and Gestalt Counselling, and I draw on these and other approaches in the work that I do.

You can read more about the Humanistic approach here: http://www.thecounsellorsguide.co.uk/humanistic-approach-counselling.html

Primarily though, my focus is on the relationship between me as a therapist and you as a client, as I believe that this is the greatest facilitator for change.

I am interested in the principles of mindfulness and sometimes integrate this into my counselling practice if this is something that you might be interested in.

Our first session

We can think of our first face to face session together as an informal assessment for both you and me - to work out if we are a right fit to work together, and if so what our focus might be, as well as for how long we would be working together.

I would ask some questions about what you are hoping for from Counselling and what has brought you to this point.

All sessions last 50 minutes, including this first meeting.

Contact me by phone, email or through my website and we'll arrange a brief, free of charge phone conversation so that we can work out a time that suits you to come and have your first session.

Professional registration and ethics

I am a Registered Member of BACP (British Association of Counselling and Psychotherapy), and I subscribe to their Ethical Framework. I am also a member of the Metanoia Institute.

I am in regular supervision with an accredited supervisor who oversees my clinical work.

I work with individuals, both adults and young people (over 18) and have an enhanced DBS (Disclosure and Barring Service) certificate.

Insurance

I hold full professional liability insurance.

Where is my practice?

I work from a comfortable, private therapy space which is located in my garden office room at my home in South East London.

I am around five minutes' walk from either Penge East or Penge West train stations. I am also accessible from Sydenham train station (fifteen minutes' walk) or Kent House station (twenty minutes' walk). There is also free parking space outside my house.

To arrange an initial meeting, please contact me through this page, through my website, or by phone.

If I do not answer the phone, please leave a message or send me a text and I can call you back when I am available.

Some information about counselling

Counselling is a talking therapy, where, during sessions, the counsellor's full attention is on you, the client.

It is a confidential and safe space in which you can explore whatever issues are bothering you, and work together with your counsellor to reach further understanding or to make decisions about your life.

Counselling offers you a neutral space - sometimes talking to friends and family doesn't feel quite right, or quite enough perhaps. Talking to a trained, impartial professional who is trained to listen empathetically and non-judgmentally can feel different and may offer you more freedom to really explore how you feel.

Quite often you may find that some of the difficulties that you are facing outside of therapy may arise in the counselling room with your therapist, and this can provide a useful opportunity to explore them further 'in the moment'.

Counselling is not about giving advice or opinions, and you will find that your counsellor may not often share information about themselves. This is to keep the focus on you and your capacity to develop and change.

Sessions last for a fixed amount of time and mostly take place at the same time each week on a weekly basis.

For more information about different kinds of therapy and approaches, you might find this a helpful webpage: http://www.counselling-directory.org.uk/counselling.html

Training, qualifications & experience

I trained in Humanistic Counselling at Metanoia Institute in Ealing, London.

Metanoia Institute, London

Diploma in Humanistic Counselling (2015) (Transactional Analysis, Person-Centred and Gestalt Therapy)

An Introduction to Transactional Analysis (‘The TA 101’) (2013)

Middlesex University

BSc (Hons) in Reflective Therapeutic Practice (2015)

Durham University

BA (Hons) in Philosophy

I began my Counselling training after having worked within the fields of education, working with children and adults with learning disabilities, family support work, as well as relationships and sexual health education.

I have worked with adults in the community, students in higher and further education settings, and have a special interest in and experience of working therapeutically with people with learning disabilities. I have experience of working with groups as well as short-term and longer-term one to one work.

I have completed voluntary placements at Waterloo Community Counselling in London (2013-2014), and the University of Bristol Student Counselling Service (2014-2016).

I am an assistant tutor and sit on the examining board of the Metanoia Humanistic Counselling BSc course.

Member organisations

BACP

British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Gestalt therapy
  • Humanistic therapies
  • Person-centred therapy
  • Transactional analysis

Photos & videos

Fees

I charge £50 per 50 minute session. Our first introductory session is £35. I accept payment by cash or by debit or credit card.

I do have some concessionary rates available, for people training in counselling, or for those on low incomes. Please ask me for more information about this.

Concessions offered for

  • Low income
  • Trainee counsellors
  • Unemployed

Penge
London
SE20

Type of session

In person
Online
Phone
Home visits

Practical details

Sign language Unspecified
Other languages None

Accessibility

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access

My practice space is on the ground floor, at the end of my garden. There are however some steps - one in the house and two in the garden - to get to the space. There is a small toilet available, unfortunately this is not wheelchair accessible.

Availability

I am currently at full capacity, however if you would like to be put on a waiting list please do let me know.

I see clients on Tuesdays and Thursdays between 9am and 4pm.

Types of client

Young people
Adults
Older adults
Helen Robertson BA, Dip. Couns., BSc, MBACP

Helen Robertson BA, Dip. Couns., BSc, MBACP