Hayley Smith - Dip. Counsellor. MBACP.

Hayley Smith - Dip. Counsellor. MBACP.

About me

Hello & welcome to bluebird counselling.

Feeling Anxious? Depressed or Sad? Overwhelmed? Difficulties with Relationships?

I am here to help you feel better about what it is that is troubling you. You do not need to struggle alone.

My name is Hayley and I am a qualified counsellor, who is friendly and approachable.  I offer a safe and comfortable space for you to talk in the Basildon area. I can offer appointments outside of normal working hours.

Why Come Into Counselling?

I understand that there are times that life can get difficult and events can leave us feeling overwhelmed, sad, resentful or angry and managing these feelings can feel challenging.

These feelings can affect us in many ways; sleep problems, thoughts that cannot be switched off, how we view ourselves and low self-esteem, problems in our relationships with others, anger issues or depression and anxiety.

These thoughts and feelings can weigh heavy and at times seem too much carry alone. I can provide you with an opportunity to talk about whatever is troubling you in a safe and empathic space and help you to overcome any emotional issues or overwhelming feelings you may have. Contacting me today can be the first step towards you living a more contented and happier life.

If you need someone to talk to, to help you to understand and make sense of your feelings then please feel free to get in contact with me. You can email me with any queries that you may have or you can contact me via telephone - whichever you prefer.

Training, qualifications & experience

I am a qualified Person-Centred Counsellor.  I am also a member of the British Association of Counsellors and Psychotherapists (BACP). You can feel rest assured that I have been trained with the right skills to offer you meaningful and helpful counselling and I work within a strict code of ethics providing you with a high standard of care.

Level 4 Diploma in Therapeutic Counselling (ABC)                                                      Level 3 Certificate in Therapeutic Counselling (NCFE)                                                  Level 2 Certificate in Counselling Skills (NCFE)

I have experience working with men and women from a wide range of backgrounds and experiences. I have worked with clients experiencing loss, anxiety, relationship difficulties, traumatic experiences, stress, parenting worries and, anger and self-esteem.

Level 4 NVQ in Learning Development Support Services                                                  City and Guilds Specialist Leader in Behaviour and Attendance

I hold a DBS ( Disclosure and Barring Service) certificate.                                       

Member organisations


Therapies offered


Individual Adult Counselling                                                                                                  £40 per 50-minute session

Couple/ Relationship Counselling                                                                                      £60 per 75 minute session

Student Rate                                                                                                                      £35 per 50-minute session

Further information

I offer daytime and evening appointments. Please email or telephone me with any queries that you may have or to book an appointment. I usually respond to queries within 24 hours.

I am based in the Basildon area. My office has ample free street parking and free designated spaces (evening).

Maps & Directions

Basildon, SS13

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: Unspecified
Other languages: None


Accessibility information
Wheelchair user access: No

Types of client