Dr Frances Toynbee Verified Professional Verified Professional
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About me

I offer one to one support to people who are struggling with life. I am qualified to work with children, adolescents and adults.

I worked in education for many years specialising in adolescents who struggled with their behaviour. I have a deep understanding of the pressures of school life, exams and relationships. I am happy to visit children and young people at school if that is practical.

I have a therapy room in Holgate, central York. I also have a therapy room in Ampleforth, Ryedale.

I believe that by building a therapeutic relationship of mutual trust, it is possible to find ways of coming to terms with any difficulties and possibly learn new ways of managing these troubles.

We all need help sometimes, and having someone who really wants to discover what it is to be you, and to help live life to the full can really make a difference.

Drop me an email with your contact details and the best time to call, and I'll give  you a ring if you think I can help.

If you are looking for support for your child, we can meet first to discuss what is worrying you and your child (free of charge) as I believe working in partnership with parents/caregivers is essential.

Training, qualifications & experience

  • Diploma in Psychotherapeutic Counselling, Children and Adolescents (Northern Guild for Psychotherapy and Counselling 2017-2019)
  • Awareness in Bereavement Care (Cruse Bereavement Care 2016)
  • Bereavement in Children (Winston's Wish 2013)
  • Advanced Diploma in Interpersonal and Counselling Skills (Institute of Education, London University, 1990-1992)
  • Introduction to Counselling Skills (I.L.E.A. Schools Psychology Service 1987-1989)

My experience: I have been a volunteer for Cruse Bereavement Care since 2016 working with adults and children. I have also had clients in Primary and Secondary schools working with anxiety, attachment disorders, bereavement and behavioural difficulties.

My teaching experience included setting up and running small schools for children with a range of difficulties including school phobia and social, emotional and behavioural problems. I worked in  mainstream schools too, with Special Educational Needs. I conducted research for my PhD on how children labelled with behavioural difficulties experienced school.

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy


£45.00 per session
Free initial in-person session

Additional information


First session free.

When I work

Mon Tue Wed Thu Fri Sat Sun

4pm until 7.30pm Tuesdays in Ampleforth, Wednesdays and Thursdays in York

I can see clients in central York or Ampleforth.

Further information

My approach is humanistic and person centred, this means that if you are my client, your wants and needs come first, and I will give you space to explore what troubles you at your own pace. I believe that with my support, you can find ways to come to terms with whatever troubles you.

I use a range of strategies, if it helps to be creative, to draw or paint, or play games to build the relationship, this is what we can do. Sometimes it is easier to look at difficult feelings through play, particularly for younger people and children. The choice is yours.

The core of my work is the understanding that if strive for the deepest possible understanding of your experience, I can help you process your difficult feelings and find ways of being happier.

As the first time we meet will be free of charge, you can decide if you think I can help you or your child, this process relies on mutual trust.

York, North Yorkshire, YO24

Ampleforth, York, North Yorkshire, YO62

Type of session

In person

Types of client

Young people