About me

Convenient and confidential online and face to face therapy in SW6.

I am an experienced and accredited counsellor working with a wide range of issues, including but not limited to anxiety, depression, anger management, relationship issues, stress and bereavement. I provide individual and couples counselling.  I offer a low cost initial appointment, giving you an opportunity to meet me and ask any questions you may have regarding therapy.  As an integrative counsellor, I draw upon different psychotherapy and counselling approaches to fit individual client's/couple's needs.

Why consider counselling?

There could be various reasons behind considering counselling. You may be concerned about future decision making, feeling stressed and anxious, having relationship difficulties, going through crises in your personal or working life or perhaps...especially in the current Covid 19 pandemic you may be experiencing overwhelming feelings of sadness, loss, loneliness, anxiety or having PTSD and OCD symptoms. Counselling offers you an opportunity to explore these feelings in a safe and caring environment.  My aim is to gain a good understanding of your life and of the challenges you have been facing.  I can assist you by offering non-judgemental understanding and support whilst working with you on your inner resources to tackle issues presented as well as give constructive challenges so you can find the way forward that feels right for you and make positive changes in your life.

"....the change I have noticed in myself has been dramatic. I felt a little hopeless and was dubious about therapy due to previous bad experiences. Alena was welcoming, soft, understanding and patient. She listened but also spoke up and challenged me.....helped me understand 'me that I'm today....." M

Being in a relationship can be a wonderful experience but
there are times when it can also be a very challenging one. My aim in working with a couple experiencing
difficulties or crisis is in offering safe, supportive space to explore
differences, enabling couple to get a clearer point of view on what is
triggering strong emotional response and sometimes unhelpful behavioural patterns,
thereafter looking into ways how to manage these.  My aim is not only about helping to cope with
current crisis, but also to work in collaboration with a couple to identify strengths
and skills which can be drawn upon in the future conflict if needed.

"...We both felt incredibly supported and really valued our time with her as she was able to break down any challenges we faced. We learned to identify our triggers and our dynamic in the relationship, but also learned some valuable changes we could make in our behaviours. It was a very tough experience but our relationship has never been better..." J & K

Sometimes couples entering into or throughout therapy
process may come to conclusion to part.
Part of the work would be then to support a couple through this process, looking
into ways how to do so amicably and respectfully.

I believe that counselling is a way of reducing confusion and it can help you to discover your inner strength. It offers you an opportunity to gain better self-awareness and acceptance of yourself and others so you can lead more rewarding and fulfilling life.

If you have any questions and to book your first reduced cost initial appointment, do not hesitate to contact me. Due to nature of counselling work, my phone may be on silent or switched off at times, however if you leave your name and number I'll call you back as soon as I can.

Training, qualifications & experience

I hold Edexcel Level 5 BTEC Professional Diploma in Therapeutic Counselling.  I have been practicing counselling and psychotherapy for the past 12 years. Firstly, I had worked at the Fenix Centre (formerly known as Open Door Counselling Services) in Feltham and thereafter begun to work privately since 2009.
As a part of my on-going professional development to support my private practice, I have attended various trainings, among these are:                                                              Guided Imagery and Visualisation for therapeutic change                                                The fast Trauma and Phobia cure

Stress Management

Couples Therapy Masterclass

Anger, Rage and Relationships
Imago Relationship Therapy Seminar
Certificate in Transpersonal Couple Counselling & Psychotherapy
Certificate in Integrative Counselling with Children, Families and Young People
Cognitive Behavioural Therapy (CBT) training
Diploma in Neuro-Linguistic Programming (NLP) 

As a fully insured and accredited member of The British Association of Counselling and Psychotherapy MBACP (Accred) , my counselling/psychotherapy practice meets the standard of a competent, ethical and independent practitioner.  I adhere to the BACPs ethical framework for good practice.

I am also an accredited member of The National Counselling Society MNCS (Acc.), recognizing me as safe, competent and ethical to practice the vocation of counselling.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.


National Counselling Society

The National Counselling Society

This Not For Profit association of counsellors and psychotherapists aim to support the counselling profession, members and training organisations.

In 2013 the NCS register was accredited by the Professional Standards Authority under the Accredited Voluntary Register Scheme. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

National Counselling Society

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Photos & videos


Concessions offered for

  • Low income
  • Keyworkers
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

EAP/Health Insurance Providers

  • HealthAssured

Additional information

low cost initial appointment £30 (50 min) individuals and couples

individuals £60 per session
couples £75 per session

*concessions available

I offer a lower cost online and telephone counselling for clients in difficult financial situation

* available weekdays daytime and evening appointments (Tue to Fri)


Weekdays daytime and evening

Further information

Please note, during Covid 19 pandemic I provide confidential telephone and online counselling via Zoom, Skype and WhatsApp (Tue to Fri) as well as offer therapy in person on Wednesdays only.

Apart from English, I offer counselling in Slovak language.

4 Fulham Park Studios
Fulham Park Road

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Additional languages

Slovak, Czech

Online platforms

Alena Quartermaine

Alena Quartermaine