Alena Quartermaine MBACP (Accred), MNCS (Acc) Individual & Couple Counsellor

Alena  Quartermaine MBACP (Accred), MNCS (Acc) Individual & Couple Counsellor

4 Fulham Park Studios
Fulham Park Road

0789 866 0905

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About me

I am an experienced and accredited counsellor working with a wide range of issues, including but not limited to anxiety, depression, anger management, relationship issues, stress and bereavement. I provide individual and couples counselling. I offer a low cost initial appointment, giving you an opportunity to meet me and ask any questions you may have regarding therapy.  As an integrative counsellor, I draw upon different psychotherapy and counselling approaches to fit individual client's/couple's needs.

Why consider counselling?

There could be various reasons behind considering counselling. You may be concerned about future decision making, feeling stressed and anxious, having relationship difficulties, going through crises in your personal or working life or perhaps you may be experiencing overwhelming feelings of sadness, loneliness, anger, anxiety or shame. Counselling offers you an opportunity to explore these feelings in a safe and caring environment.  My aim is to gain a good understanding of your life and of the challenges you have been facing.  I can assist you by offering non-judgemental understanding and support whilst working with you on your inner resources to tackle issues presented as well as give constructive challenges so you can find the way forward that feels right for you and make positive changes in your life.

"....the change I have noticed in myself has been dramatic. I felt a little hopeless and was dubious about therapy due to previous bad experiences. Alena was welcoming, soft, understanding and patient. She listened but also spoke up and challenged me.....helped me understand 'me that I'm today....." M

Being in a relationship can be a wonderful experience but
there are times when it can also be a very challenging one. My aim in working with a couple experiencing
difficulties or crisis is in offering safe, supportive space to explore
differences, enabling couple to get a clearer point of view on what is
triggering strong emotional response and sometimes unhelpful behavioural patterns,
thereafter looking into ways how to manage these.  My aim is not only about helping to cope with
current crisis, but also to work in collaboration with a couple to identify strengths
and skills which can be drawn upon in the future conflict if needed.

"...We both felt incredibly supported and really valued our time with her as she was able to break down any challenges we faced. We learned to identify our triggers and our dynamic in the relationship, but also learned some valuable changes we could make in our behaviours. It was a very tough experience but our relationship has never been better..." J & K

Sometimes couples entering into or throughout therapy
process may come to conclusion to part.
Part of the work would be then to support a couple through this process, looking
into ways how to do so amicably and respectfully.

I believe that counselling is a way of reducing confusion and it can help you to discover your inner strength. It offers you an opportunity to gain better self-awareness and acceptance of yourself and others so you can lead more rewarding and fulfilling life.

If you have any questions and to book your first reduced cost initial appointment, do not hesitate to contact me. Due to nature of counselling work, my phone may be switched off at times, however if you leave your name and number I'll call you back as soon as I can.

Training, qualifications & experience

I hold Edexcel Level 5 BTEC Professional Diploma in Therapeutic Counselling.  I have been practicing counselling and psychotherapy for the past 10 years. Firstly, I had worked at the Fenix Centre (formerly known as Open Door Counselling Services) in Feltham and thereafter begun to work privately since 2009.  Fenix Centre is a charity organization offering counselling to GP and self-referred clients. 
As a part of my on-going professional development to support my private practice, I have attended various trainings, among these are:                                                                                                                                      Guided Imagery and Visualisation for therapeutic change                                                                                            The fast trauma and phobia cure                                                                                                                        Couples Therapy Masterclass
Anger, Rage and Relationships
Imago Relationship Therapy Seminar
Certificate in Transpersonal Couple Counselling & Psychotherapy
Certificate in Integrative Counselling with Children, Families and Young People
Cognitive Behavioural Therapy (CBT) training
Diploma in Neuro-Linguistic Programming (NLP) 

As a fully insured and accredited member of The British Association of Counselling and Psychotherapy MBACP (Accred) , my counselling/psychotherapy practice meets the standard of a competent, ethical and independent practitioner.  I adhere to the BACPs ethical framework for good practice.

I am also an accredited member of The National Counselling Society MNCS (Acc.), recognizing me as safe, competent and ethical to practice the vocation of counselling.

Member organisations

Registered / Accredited


Accredited register membership

Photos & videos

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low cost initial appointment £30 (50 min) individuals and couples

individuals £60 per session
couples £75 per session

*concessions available: some limited reduced fee spaces available for clients on lower income and students

* available weekdays daytime, evening and Saturday appointments

Further information

Apart from English, I offer counselling in Slovak language.

Maps & Directions

Fulham, SW6 4LW

Type of session

Online counselling: Yes
Telephone counselling: Yes
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: No
Other languages: Slovak, Czech


Accessibility information
Wheelchair access: No


Weekday daytime and evening, Saturday daytime

Types of client

Young people
Older adults
Employee Assistance Programme