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Tess (Thais Lloyd), Registered MBACP, MSc, Adv Dip Counselling

Exeter EX4 & Ashburton TQ13
07493 591515 07493 591515
Exeter EX4 & Ashburton TQ13

About me

My name is Thais, but people call me Tess. I am a fully qualified counsellor, with over 15 years’ varied experience of helping people through counselling.

Being truly listened to, understood with empathy and acceptance is an experience that can help you make sense of the difficulties you are going through.

And as you deepen your understanding, you increase your awareness and create opportunities for change and for greater well-being.

My approach is to help you find what you seek, perhaps relief, clarity, or well-being, and assist you to move forward in your life in a more fulfilling way.

I offer:

  • A warm, safe, confidential space where you can explore your difficulties openly.
  • A professional, confidential and genuine relationship with me.
  • Working at your pace, respecting your goals and building on your strengths and resources.
  • Flexibility and focus to help you find ways to improve your well-being.

Working on what is difficult or hurtful won't always be easy, but I'll be by your side, open-minded, offering a safe space for reflection and growth.

To find out if I am the right person to help you, please keep reading my profile or go to my website www.silverferncounselling.co.uk. You can contact me by text, phone or email, and I’ll get back to you as soon as I can, usually within a few hours.

I offer counselling in Exeter and in Ashburton.

The counselling I offer at Age UK Exeter is for people over 50 (wheelchair-accessible), and fees are charged with consideration for your financial circumstances.

I also work at St Thomas Health Centre in Cowick Street (wheelchair-accessible). Although I work in a GP surgery, my services are not available through the NHS.

If you are coming to meet me in Ashburton, I'll send you directions. There is no level access to my room. Parking is available.

My Approach

I am a relational, integrative, humanistic counsellor. By relational I mean that I work to build an authentic, fully engaged connection with you. By integrative I mean that I draw from different theoretical models to tailor our sessions to your needs and personal circumstances. By humanistic I mean that through our work I will support your self-development, personal growth and well-being.

I focus on what you are experiencing at this moment, and work towards expanding your awareness and perception. I see you as the expert in your own life.

Training, qualifications & experience

Professional and personal experience

  • Private counsellor in Exeter and Ashburton.
  • Counsellor at Age UK Exeter.
  • Enabler and community development worker for Teignbridge Council, aiming at reducing social isolation.
  • Volunteer in a local memory café for people with dementia and their carers for 8 years.
  • Drug and alcohol counsellor for 11 years, using CBT methods, relapse prevention and motivational interviewing (Harbour Drug and Alcohol Services, Plymouth; Turning Point, Taunton; Federal University of Sao Paulo).
  • Researcher in drug and alcohol treatment in the UK (St George's Hospital, London) and in Brazil (Federal University of Sao Paulo).
  • Counsellor in Brazil for 6 years.

I also have experience of being a counselling client myself, which has greatly contributed to my personal development and my understanding of the counselling process.

I am 53 years old. I grew up in Brazil, and have been living in the UK for 20 years. I am married and have two children.

Main qualifications

  • Advanced Diploma in Humanistic Counselling (Dartmoor Centre for Counselling and Psychotherapy)
  • MSc degree in Drug and Alcohol Addiction (King’s College London, 2001)
  • Psychology degree (Brazil, 1993)

Recent training

  • Day workshop on Relational Depth (Mick Cooper; Iron Mill, Exeter)
  • Day workshop on Existential Therapy (Mick Cooper; Iron Mill, Exeter)
  • Day workshop on Compassion Focussed Therapy (Mary Welford, Seale-Hayne)
  • Day workshop “Supporting clients with anxiety” (Kate Day Training, Seale-Hayne)
  • Talks at Westcountry Association for Counselling, Exeter: Couples Counselling; EFT for Trauma; Families and Grief; Art Therapy; Gestalt Therapy and Depression.
  • Talks at Ways with Words, Dartington: Mindfulness; Hoarding; Dementia; Family Secrets.
  • Limbus Lectures talks, Dartington: The Relational Brain; Embodied Attunement; Dreams.

In line with BACP requirements, I have ongoing supervision with a humanistic, integrative supervisor. I also have peer supervision.

About my work

In recent years I have worked with clients suffering with:

  • Anxiety
  • Depression
  • Bereavement
  • Difficult life changes
  • Stress
  • Low self-esteem
  • Low self-confidence
  • Abuse
  • Relationships issues
  • Family issues
  • Loneliness, social isolation
  • Loss and grief
  • Health-related stress
  • Drug addiction and alcoholism
  • Dementia
  • Being a carer, or being cared for.

Member organisations

British Association for Counselling and Psychotherapy (BACP)

Further information

As a registered member of BACP, I abide by its code of ethics.

I have CRB/DBS clearance and I am fully insured.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Cognitive and behavioural therapies
  • Existential therapy
  • Gestalt therapy
  • Humanistic therapies
  • Integrative
  • Person-centred therapy
  • Solution focused brief therapy

Photos & videos


My fees are £40, and the initial session is £20.

Concessions are available for students and for people on lower income.

If you want to find out more about me or my work, please have a look at my website www.silverferncounselling.co.uk

If you want to talk about how counselling might help you, please phone or text me on 07493 591515.

Cowick Street


Type of session

In person
Home visits

Practical details

Sign language Unspecified
Other languages Portuguese


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access

Wheelchair-accessible counselling room in Exeter.

Types of client

Older adults
Tess (Thais Lloyd), Registered MBACP, MSc, Adv Dip Counselling

Tess (Thais Lloyd), Registered MBACP, MSc, Adv Dip Counselling