Thais (Tess) Lloyd

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Available for new clients
Available for new clients

This professional is available for new clients.

Ashburton TQ13 & Exeter EX4
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Hello, my name is Thais Lloyd, but people call me Tess. I am a fully qualified counsellor, and I have been working with clients as a counsellor and psychotherapist since 1993.

Being truly listened to, understood with empathy and acceptance is an experience that can help you make sense of the difficulties you are going through. And as you deepen your understanding, you become more aware of yourself and create opportunities for greater well-being.

I am experienced in working with clients with the following issues:

  • ​​Low mood or depression
  • Anxiety and panic attacks
  • Low self-esteem
  • Difficulty in relationships
  • Trauma and abuse
  • Dementia, fatigue, illnesses, and health-related stress
  • Difficult life changes
  • Loss and grief
  • Addiction

With curiosity we can work together to understand what is difficult for you. My aim is to support you to find the relief you seek, make the changes you wish to make, and move forward in your life in a more fulfilling and creative way.

I offer:

  • A warm, safe, confidential space where you can explore your difficulties openly.
  • A professional, confidential and genuine relationship with me.
  • Working at your pace, respecting your goals and building on your strengths and resources.
  • Flexibility and focus to help you find ways to improve your well-being.

Working on what is difficult or hurtful won't always be easy, but I'll be by your side, open-minded, holding a safe space for reflection and growth.

Finding a counsellor that you can connect well with can make a real difference to how you feel and to how you deal with what is difficult for you. If you want to find out if we might work well together, please get in touch. You can phone or text me on 07493 591515, or you can email me. We can then arrange a free introductory call (phone or video), or if you prefer we can arrange an initial meeting (online or in person). Introductory calls are around 20min long, and initial meetings are 1h long.

What to expect when working with me

In our initial meeting I will ask you what brings you here and what you are hoping to achieve in your counselling sessions. I will also answer any questions you may have around us working together. The initial meeting gives us a sense of what it would be like to work together, and how counselling with me will be helpful to you. 

Counselling is a chance for you to be deeply heard and understood in times of difficulty. It sometimes means slowing down and making space for you to notice what is going on for you, to gain clarity around what may be painful, complex or confusing. Other times it can mean challenging your way of thinking or experimenting new ways of being. Working on what is difficult or hurtful won't always be easy, but we will work together to help you understand, be with, and deal with whatever is difficult for you. 

I would like to help you to:

  • grow awareness of yourself and understand your difficulties
  • find a way back to your strengths, to your inner confidence and calm
  • explore what you need or want to change and how that can be done
  • feel connected to your life in a meaningful way.

My approach

As an integrative counsellor, I draw from different approaches in a way that is flexible to fit your needs and wishes. As a humanistic counsellor, I see counselling as an opportunity for you to increase your self-awareness, and cultivate autonomy and meaning in the way you live your life.

Other approaches and Knowledge that support and inform my work are: attachment and psychodynamic theory, IFS (Internal Family Systems), CBT (Cognitive Behavioural Therapy) and mindfulness.


If you would like to talk about what you are looking for, please contact me by phone (07493 591515) or email.

If you want to know more about me or my work, please have a look at my website

Training, qualifications & experience

Professional and personal experience

  • Private counsellor in Exeter and Ashburton
  • Counsellor at Age UK Exeter
  • Enabler and Community Development Worker for Teignbridge Council
  • Volunteer in my local Memory Café for people with dementia
  • Drug and alcohol CBT therapist
  • Researcher in drug and alcohol treatment at St George's Hospital, London
  • Counsellor in a primary health care centre

Main qualifications

  • Advanced Diploma in Humanistic Counselling (Dartmoor Centre for Counselling and Psychotherapy)
  • MSc degree in Drug and Alcohol Addiction (King’s College London, 2001)
  • Psychology degree (1993)

My experience of working with people from all walks of life gives me flexibility to work in a professional way with each unique client. I am committed to working with you to the best of my ability. 

I am also committed to my professional development, and I attend regular individual supervision, peer supervision, courses and lectures. 

Face-to-face or online

At the moment I offer face-to-face sessions in Ashburton. I also offer sessions on the phone or online. Both online and telephone sessions follow the same principles as face-to-face counselling.

As a registered member of BACP, I abide by its code of ethics. I have CRB/DBS clearance and I am fully insured.

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Photos & videos


Additional information

One-hour sessions are £50.

I offer concessions at £40 or £45 per session; please let me know what you can afford.

East Street, Ashburton, Devon, TQ13 7AX

Exeter, Devon, EX4

Type of session

In person
Home visits

Types of client

Young people (13-17)
Adults (25-64)
Older Adults (65+)

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Additional languages


Online platforms

Google Meet
Thais (Tess) Lloyd
Thais (Tess) Lloyd