About me

About me
I am a professionally qualified and BACP accredited counsellor and psychotherapist with 20 years experience. I provide counselling for individual adults, including Cognitive Behavioural Therapy (CBT), on a short-term and long-term basis in an oasis of calm away from the hustle and bustle of modern life.

I provide a choice of counselling sessions in person or via secure video meeting software.

Sessions take place in a caring and professional environment, which is sufficiently challenging to effect change. Working together we can help you gain better understanding of yourself, to overcome obstacles in your life, and reach your goals.

My expertise
I work with people on a wide range of issues. My expertise lies in the areas of: social anxiety, low self-esteem, lack of confidence, compulsive lying and sexual identity.

My approach to counselling/psychotherapy
There are a number of different approaches to counselling and psychotherapy. I work primarily using CBT, Schema Therapy and Compassion Focused Therapy (CFT), which all have a strong evidence base. My methods are influenced by Positive Psychology and Solution-Focused Therapy, which help people develop their strengths and work towards solutions. The quality of the therapeutic relationship contributes to a positive outcome in counselling, which is very important in my work.

I offer a non-judgemental approach, without discrimination on such grounds as sex, race, religion, class, nationality, disability or sexual orientation.

You can see my availability and book an appointment at: https://clientportal.powerdiary.com/clientportal/freshinsight

Training, qualifications & experience

My experience
I have worked in various settings within the private sector, NHS and voluntary sector.

My experience of working with clients covers a wide range of issues with clients from all walks of life, including different nationalities, ethnicities, religions and sexual orientations.

My qualifications
BSc (Hons) Psychology (accredited by the British Psychological Society) – Birkbeck College, University of London

MSc Counselling Psychology (accredited by the British Psychological Society) – City University, London

Certificate in Humanistic Integrative Counselling (accredited by the British Association for Counselling and Psychotherapy) – CPPD Counselling School, London

Certificate of Proficiency – the British Association for Counselling and Psychotherapy (BACP)

Professional memberships
I am an individual member of the following professional bodies and abide by their codes of ethics and am bound by their complaints procedures: the British Association for Counselling and Psychotherapy (BACP) and the British Psychological Society (BPS) including its Division of Counselling Psychology.

I am a BACP Accredited Counsellor and Psychotherapist and am listed on the BACP Register of Counsellors and Psychotherapists.

Continuing Professional Development
I have also attended numerous courses in specialist areas, including: Anxiety, Cognitive Therapy, Compassion Focused Therapy, Depression, Imagery Rescripting, Incorporating Strengths to Build Resilience, Low Self-Esteem, Mindfulness, Nutrition and Mental Health, Post-Traumatic Stress Disorder, Schema Therapy, Sexual Diversity and Social Anxiety.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

  • Adjusting to changes in your life
  • Assertiveness
  • Co-dependency
  • Compulsive lying
  • Guilt
  • Jealousy
  • Lesbian, gay, bisexual or pansexual identity
  • Marriage difficulties
  • Redundancy
  • Self-awareness
  • Self-destructive behaviour
  • Self-sabotage
  • Self-understanding
  • Sexual minority issues
  • Shame
  • Unhappiness in childhood
  • Work/life balance


£75.00 per session

EAP/Health Insurance Providers

  • Aviva
  • Vitality

Additional information

The fee is £75 per 50 minute session.

I am a registered provider with Aviva, AXA PPP, Cigna, The Exeter, Healix and VitalityHealth insurance companies.


Monday Tuesday Wednesday Thursday Friday Saturday Sunday
  • Mondays at Rodney Street 10.00am-1.50pm and via video 3.30pm-6.20pm 
  • Tuesdays and Wednesdays via video 10.30am-6.50pm
  • Thursdays at Ullet Road 10.30am-6.50pm
  • Fridays via video 10.00am-6.20pm

Further information

I offer a choice of counselling sessions either at my Liverpool consulting rooms or online using secure video meeting software.

My Rodney Street consulting room in L1 is located in the Georgian Quarter of Liverpool City Centre. It is accessible via the following bus routes: 75, 80, 80A, 80E, 82, 82C, 82D, 86, 86A, 86C, 86D. Parking is available on-street in bays on Rodney Street and surrounding streets, which may be subject to a charge during certain hours. Some car parks within walking distance include: Liverpool Anglican Cathedral Car Park and Knight Street Car Park. Access to the building includes steps. There is no wheelchair access or disabled toilets.

My Ullet Road consulting room in L17 is close to Smithdown Road and Sefton Park. It is accessible via the following bus routes: 60, 75, 76, 80, 80A, 80E, 86, 86A, 86C, 86D, 201 and 699. Parking is available in nearby Lathbury Lane and Greenbank Drive. This consulting room is fully accessible to wheelchair users. For disabled drivers prioirty parking can be arranged in advance outside the building.

47 Rodney Street
L1 9EW

Ullet Road Eco Offices
125A Ullet Road
L17 2AB

Type of session

In person

Types of client

Older adults

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

My Ullet Road consulting room is fully accessible to wheelchair users. There is a disabled accessible toilet. For disabled drivers prioirty parking can be arranged in advance outside the building.


Robin Altwarg

Robin Altwarg