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About me

Due to COVID-19, I'm offering online (Skype/Zoom) and phone sessions so that people who are isolated can have mental health support.


Entering therapy can feel overwhelming but your concerns will be treated in a sensitive and professional manner. You will be in control of the depth and pace of our work.

My background

I am an experienced Counsellor and have worked for several years in the NHS and charities.

I see people with various presentations: anxiety, stress, depression, unresolved childhood issues, trauma, to name a few.

Reasons for having Counselling

You might have reached a crisis point and started questioning everything – who you are and what you want.

You are feeling unsettled and dissatisfied but do not know why.

You are at a crossroads, unsure of what to do next.

You are trying to come to terms with unexpected events in your personal or professional life and would like to navigate these challenges from an empowering place.

You want to take a deeper look at yourself and your life so that you can live more authentically and not repeat the same mistakes.

What to expect when entering Counselling

​When distressed, we lose the capacity to assess accurately our situation and have a sense of direction. I will give you the tools to feel calmer and more grounded.

We will discuss your main goals and how to achieve them.

There is also the opportunity to look at your life journey and identify patterns that keep repeating but you do not know how to change it.

Use specific techniques to challenge deep-seated beliefs that are blocking you from living a more satisfying and meaningful life.

Why Counselling is effective

​It can be a life-changing experience to look deeper into yourself, and your situation, while having by your side someone with clinical expertise, and emotional intelligence, to help you uncover your qualities and unique gifts.

​Where to find me

​I’m based in Worcester. I also provide online (Skype/Zoom) and phone sessions.

Training, qualifications & experience

I completed a BA Honours in Counselling with a first (1st) from Middlesex University London in 2014.

I'm training in EMDR by EMDR Europe. EMDR is a comprehensive psychotherapy that helps process negative images, emotions, beliefs and body sensations associated with traumatic memories from the past. These can contribute to a range of mental health problems, including anxiety and depression. EMDR is recommended by NICE and the World Health Organisation for the treatment of PTSD.

I have a certificate in Interpersonal Psychotherapy (IPT) Skills for Depression by IAPT (NHS) West Midlands. The main focus of IPT is to help clients to learn to link mood with interpersonal events, and to recognise that by appropriately addressing interpersonal situations they may improve both their relationships and their symptoms.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Acceptance and commitment therapy (ACT)
  • Behavioural therapy
  • Cognitive and behavioural therapies
  • Cognitive behavioural therapy (CBT)
  • Cognitive therapy
  • Compassion-Focused Therapy
  • Dynamic Interpersonal Therapy
  • EMDR
  • Existential therapy
  • Humanistic therapies
  • Integrative
  • Interpersonal therapy
  • Mindfulness
  • Person-centred therapy
  • Psychoanalytic therapy
  • Psychodynamic therapy
  • Solution focused brief therapy
  • Transactional analysis
  • Transpersonal psychology

Photos & videos


I charge £50 p/session (50 minutes).


Mondays, Tuesdays, Wednesdays, Thursdays, Fridays, and Saturdays

Further information


Key details

Sign language Unspecified
Other languages Portuguese
Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Type of session

In person
Home visits

Types of client

Older adults


Isabel dos Santos - Counsellor, MBACP (Accred)

Isabel dos Santos - Counsellor, MBACP (Accred)