Help Counselling Centre, London

Help Counselling Centre, London

57 Portobello Road
Notting Hill
W11 3DB

020 7221 9974

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About us

Help's aim is to provide high-quality, affordable counselling to anyone living in the Greater London area. We want to make your contribution manageable and counselling affordable.

Help offers one-to-one weekly counselling. Your appointment will be at the same time each week and all sessions are 50 minutes long.

We offer up to 200 sessions per week during the following times:

10:00am–8:30pm Monday–Friday, 11am–4pm Saturdays

The waiting time for day slots is approximately 2–3 weeks and for evenings, it is 4–8 weeks. Sometimes, it is possible to find an appointment more quickly.

Your first appointment will be an assessment. This will help us to get an overview of your situation and to determine whether counselling at Help is right for you. It is also a time for you to assess if you want to take up counselling.

If counselling at Help is suitable for you, we offer a six-session contract to start. Longer-term work is available but not guaranteed.

To contact Help, please call us on 020 7221 9974 and we will be able to answer any questions you may have and put you on our waiting list for an assessment.

Training, qualifications & experience

Most of our 55 counsellors are in the final years of a 5-year training in psychotherapy, and are supervised according to BACP/UKCP guidelines.

Member organisations *

Registered / Accredited


Accredited register membership

* We have verified that at least one professional at this organisation is registered with the relevant professional body.

Other areas of counselling we deal with

General counselling for a variety of issues. If you require a specialised service, Help will endeavour to refer you to the appropriate provider.


If clients are working, we suggest a contribution for each session based on a sliding scale of £1 for every £1,000 of income. Concessions are available to clients who are not working or are studying.

All clients pay something towards their counselling, depending on their income. We realise that everyone's situation is different and we do our best to take that into account when agreeing an amount. Please call us to discuss.

Further information

Help has been serving the community for over 40 years, changing lives, one at a time. We offer over 6,000 sessions per year.

Maps & Directions

Notting Hill, W11 3DB

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: No
Other languages: None


Accessibility information
Wheelchair access: Unspecified

Types of client

Older adults