• Home
  • >Help Counselling Centre, London

Help Counselling Centre, London

Notting Hill, W11 3DB
020 7221 9974 020 7221 9974 Registered / Accredited

About us

Help's aim is to provide high-quality, affordable counselling to anyone living in the Greater London area. We want to make your contribution manageable and counselling affordable.

Help offers one-to-one weekly counselling. Your appointment will be at the same time each week and all sessions are 50 minutes long.

We offer up to 200 sessions per week during the following times:

10:00am–8:30pm Monday–Friday, 11am–4pm Saturdays

The waiting time for day slots is approximately 2–3 weeks and for evenings, it is 4–8 weeks. Sometimes, it is possible to find an appointment more quickly.

Your first appointment will be an assessment. This will help us to get an overview of your situation and to determine whether counselling at Help is right for you. It is also a time for you to assess if you want to take up counselling.

If counselling at Help is suitable for you, we offer a six-session contract to start. Longer-term work is available but not guaranteed.

To contact Help, please call us on 020 7221 9974 and we will be able to answer any questions you may have and put you on our waiting list for an assessment.

Training, qualifications & experience

Most of our 55 counsellors are in the final years of a 5-year training in psychotherapy, and are supervised according to BACP/UKCP guidelines.

Member organisations *

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


UK Council for Psychotherapy

The UK Council for Psychotherapy (UKCP) is a leading professional body for the education, training and regulation of psychotherapists and psychotherapeutic counsellors. Its register is accredited by the government's Professional Standards Authority.

As part of its commitment to protect the public, it works to improve access to psychotherapy, to support and disseminate research, to improve standards and to respond effectively to complaints against its members.

UKCP standards cover the range of different psychotherapies. Registration is obtained by training or accrediting with one of its member organisations, or by holding a European Certificate in Psychotherapy. Accredited by the Professional Standards Authority.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Other areas of counselling I deal with

General counselling for a variety of issues. If you require a specialised service, Help will endeavour to refer you to the appropriate provider.


If clients are working, we suggest a contribution for each session based on a sliding scale of £1 for every £1,000 of income. Concessions are available to clients who are not working or are studying.

All clients pay something towards their counselling, depending on their income. We realise that everyone's situation is different and we do our best to take that into account when agreeing an amount. Please call us to discuss.

Further information

Help has been serving the community for over 40 years, changing lives, one at a time. We offer over 6,000 sessions per year.

57 Portobello Road
Notting Hill
W11 3DB

Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Unspecified

Types of client

Older adults


Help Counselling Centre, London

Help Counselling Centre, London