Fran Roberts

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BSc PGDip MBACP

About me

Hi, I’m Fran, an Integrative psychotherapist with over 15 years of experience working with anxiety, depression, self-esteem and self worth issues.

I specialise in working with anxiety and self-care — particularly for people who look like they’re “holding it all together” on the outside but feel stuck, overwhelmed, or constantly on edge underneath.

You might be feeling hijacked by racing thoughts, burnout, perfectionism, people-pleasing, or a deep sense of never quite being “enough.” You might be exhausted by trying to think your way out of anxiety, only to find the same loops playing over and over. If that sounds familiar, you’re not alone — and you’re not broken.

My approach combines down-to-earth psychological tools with deep compassion. I’ll help you understand what’s happening in your mind and body, gently unwind old patterns, and build a relationship with yourself that’s rooted in kindness rather than criticism. And I will be with you every step of the way.

How I work I offer a thoughtful blend of traditional talking therapy with a body-based understanding of stress and anxiety. My sessions are grounded in mindfulness, self-compassion, and a growing body of neuroscience that shows we can reshape even the most stuck patterns over time.

I’m also the creator of a model I call the Xbox Theory of Anxiety — a playful but powerful way of understanding why anxiety feels so real (even when it’s not), and how to stop getting pulled into its games. It’s become a central part of my workshops and 1:1 work, and I’m currently writing a book based on the model.

New: Workshops and group work
 Alongside individual therapy, I’ve started running workshops on anxiety, stress, and self-care. These sessions combine insight with humour and practical strategies — and are designed to help people of all ages build a healthier, more compassionate relationship with their nervous system.

If you’re interested in future workshop dates or bringing a talk to your school, organisation, or community, feel free to get in touch.

What to expect in your first session Your first session is the assessment where we get to know each other a bit better. It is really important that you like the counsellor you work with so in the assessment I encourage you to ask me about anything you feel is important in making this decision. It is also where you can tell me more about yourselves and why you want to come into counselling. We then work out a possible plan before you make your choice.

Online Therapy There are a few things to consider when deciding to see a therapist online. Do you have somewhere private and quiet you can meet. Do you have access to a stable camera and somewhere comfortable to sit. If so, then I believe online counselling can be as effective as face to face. It also means I can offer more flexibility in when we can meet and it allows you to slot your sessions in to your own schedule more efficiently. And in these uncertain times knowing you have a safe space on a weekly or bi-monthly basis that won't be impacted by restrictions can be extremely comforting.

Training, qualifications & experience

I trained and then worked at CASSEL Centre, a charity in South East London, as an Honorary Counsellor where we provided free and low cost counselling to clients. I was also the counsellor for Lewisham Young Women's Resource Project in partnership with CASSEL Centre working with vulnerable young females aged between 13 and 25. I have been in private practice for almost 15 years and have found my focus has been drawn to working with anxiety and helping people develop self-care plans that benefit their lives on more than just a psychological level. I find the variety in my work allows me to continue to explore new areas and learn about the various different experiences that each and every one of us encounters.

Qualifications
BSc (Hons) Psychology 
Certificate in Counselling & Counselling Skills
Post graduate Diploma in Counselling and Psychotherapy

Member organisations

BACP
British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with

Photos & videos

Fees

£70.00 - £100.00

Concessions offered for

  • Low income
  • Keyworkers
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

When I work

Mon-Fri, with my online sessions I can be much more flexible 

Further information

I have co-written one book called The Mind Diet: Detox with my twin sister and we are currently working on our second book. The first book has been designed to help people develop a self-care plan that suits their lifestyle. We explain the different ways you can explore attaining a calmer mind with various nourishing activities to refresh and reinvigorate you.

180-186 King's Cross Road, London, Greater London, WC1X

Malvern, Worcestershire, WR13 6DB

Type of session

In person
Online
Phone

Types of client

Young people (13-17)
Young adults (18-24)
Adults (25-64)
Older Adults (65+)

Key details

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Online platforms

FaceTime
Whatsapp
Zoom

Supervision

In person
Online

I am a supervisor to trainee and fully qualified therapists, with over 15 years in the profession I offer a wide range of skills.

View supervision profile

Social