About me

I am a registered British Association for Counselling and Psychotherapy (BACP) Integrative counsellor. My practise provides one to one counselling and bereavement support in Hertford Hoddesdon and the surrounding areas.

I specialise in bereavement, trauma and working with teenagers (11-18 years) I also work with a wide range of issues at a time and pace directed by my clients so whether you are looking for short term therapy for a specific situation or long term therapy to explore deeper issues I can help.
As an integrative counsellor I use a range of approaches when working with clients. I also assess and work in a way that suits that individual clients needs.

Contacting me and getting started:

To set up an initial FREE 30 minute consultation please call or email. We can discuss what you would like to get out of counselling. During the consultation you can get a feel of if you would like to work with me (there is no obligation) and set up a second session. We can then decide how often you would like to meet weekly, fortnightly etc

I work from my counselling rooms in Hertford & Hoddesdon but if travelling is an issue I can also offer home visits where appropriate in Welwyn, Hertford, Ware and Borough of Broxbourne, please contact me via email or phone to discuss.

Training, qualifications & experience

I trained and qualified as an integrative counsellor

This means that I use a range of counselling theories and approaches within my work ensuring that I work with each client as and individual tailoring our sessions to suit their needs. I strongly believe that no one approach to therapy is the complete solution to working with depression and anxiety and I will use whatever is appropriate to that individual client which may incorporate one or more approaches.

Counselling approaches and techniques that I use within my work include:

  • Psychodynamic (focusing on the past and past attachments & their connections to the present)
  • Person-Centred (focusing on the client and building relationships and interpersonal skills)
  • Cognitive Behavioural Therapy (CBT) (focusing on practical coping strategies and skills & tackling negative thought processes)
  • Gesalt (focusing on developing self awareness for personal growth)

In addition to my private work between 2013-2019 I also worked as a Counsellor for young people aged between 11-25 at a charity called Signpost based in West Hertfordshire, in addition to this I also helped to run one of their social groups for young people. I have also had extensive training in working with Bereavement with the Hertfordshire branch of a charity called Cruse Bereavement Care and currently work as a Bereavement volunteer providing both one to one support as well as assisting to run bereavement support groups. Since 2018 I have been working under an NHS contract under Hertfordshire SARC providing short term work supporting victims of rape and sexual abuse.

My formal qualifications include CPCAB Diploma in Therapeutic Counselling and Ascentis Awareness in Bereavement Care. Last year I also achieved a formal Certificate in Counselling Teenagers awarded by Dr Margot Sunderland’s organisation The Institute for Arts in Therapy & Education.

I have also had additional training in child protection, sexual abuse, autism & sudden and traumatic death.

I also hold current training certificates in Level 1 Child protection and Level 3 safeguarding children for Hertfordshire County Council in conjunction with my role at Signpost.

I continue to attend regular training courses to keep myself up to date with current theories, legislation and ways of working. I am also working towards BACP Accreditation.

In September 2016 I will be embarking on specialist training on bereavement in children and young people with Cruse.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Teenagers & Young People

Photos & videos


Concessions offered for

  • Keyworkers
  • Low income
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

CI can offer both daytime or evening appointments at my consulting rooms in Hoddesdon & Hertford, I can also offer home visits where appropriate if travel is an issue, within the Hertford/Ware/Welwyn/Borough of Broxbourne areas, please contact me for further details.

I offer a free 30 minute initial consultation - this provides clients with an opportunity to meet, discuss their issues and decide whether they feel they would like to work with me or not.


Sessions cost £40 per 50 minute session.

I offer a concessionary fee of £25 per 50 minute session for students and those on a low income.

Payments can currently be made by cash cheque or electronically by bank transfer.


Mondays 8am-8pm Tuesdays 8am-8pm Wednesdays 9am-6pm Thursdays 9am-7pm Fridays 9am- 7pm Saturdays 9am-12pm

1 Linfield Court
SG14 2JG

24 Ellis Close
EN11 9FE

Type of session

In person
Home visits

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Dawn Toone

Dawn Toone