About me

Hello, my name is Abi Crossan (she/they), I am a qualified and experienced counsellor based in East London. I trained in the Humanistic approach specialising in the Person-Centred approach. I completed a Level 4 Diploma in Therapeutic Counselling. I am a registered member of the BACP.

I believe in individuality and tailor my approach to work with what you bring as an individual and the struggles you may be experiencing. I hope to provide an explorative, safe, non-judgemental space and build an authentic and therapeutic relationship with you. I have worked with clients from various backgrounds, ethnic minorities, genders and sexuality.

I have specialised knowledge of working with LGBTQIA+ related clients and issues.

Training, qualifications & experience

As well as in my private practice, I have worked with clients for a charity organisation, for a number of years in East London providing brief therapy. I worked with clients presenting issues such as Anxiety and Stress, Depression, Bereavement, Relationship Difficulties, Issues with work/studying, LGBT+ related issues and Trauma amongst other presenting issues.

I am currently in private practice and I see clients voluntarily at a London based LGBTQIA+ counselling service and work with clients that identify as LGBTQIA and present issues surrounding sexuality, gender and diverse relationships.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

I have experience of working with clients who identify as LGBTQIA

Photos & videos


Concessions offered for

  • Keyworkers
  • Trainee counsellors

Additional information

A 50 minute session is £45-£60 depending on location. I offer discounted sessions for student counsellors. 


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Please contact me as my availability can vary.

Further information

I offer sessions on weekdays, evenings and weekends.

I can offer sessions face-to-face in Hackney or online via Zoom or Telephone.

122 Forest Rise

A Balanced Life
29 White Post Lane
E9 5EN

Type of session

In person

Types of client

Young people
Older adults

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Online platforms