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About me

Life can bring joy and happiness but it can also be challenging, confusing, stressful, overwhelming and sometimes we need the help of others to get through these times. My role is to help you raise your self-awareness and I believe that you have the tools to make positive change in your life. It can be hard asking for help and your steps towards coming to counselling started before you clicked my profile, let me help you towards taking the next steps in your counselling journey.

Training, qualifications & experience

I am a fully qualified counsellor and a registered member of the BACP. I studied a Level 4 Diploma in Therapeutic Counselling with a Person-Centred approach. I have worked with clients for 4 years in a charity organisation in East London providing brief therapy. I worked with clients presenting issues such as Anxiety and Stress, Depression, Bereavement, Relationship Difficulties, Issues with work/studying, LGBT+ related issues and Trauma amongst other issues.

Although I am currently in private practice I have previously worked in Mental Health services - working specifically with clients affected by Schizophrenia and Personality disorders. I also currently work as a counselling service coordinator in East London. I also see clients voluntarily at an LGBT+ charity counselling service and work with clients that identify as LGBTQIA and issues surrounding sexuality, gender and life.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

I have experience of working with clients who identify as LGBTQIA

Photos & videos


Concessions offered for

  • Keyworkers
  • Trainee counsellors

Additional information

A 50 minute session is £45-£60 depending on location. I offer discounted sessions for student counsellors. 


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Tuesdays and Wednesdays 9am - 8pm

Mon, Thurs and Friday 5:30pm - 8pm

Further information

I offer sessions on weekdays, evenings and weekends.

A Balanced Life
29 White Post Lane
E9 5EN


Type of session

In person

Types of client

Young people
Older adults

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Abi Crossan MBACP

Abi Crossan MBACP