• Home
  • >Jacqueline Heasman

About me

Hi my name is Jacqueline, I hope you are safe and welI at what is a challenging time. I hope you'll feel welcome here and find what you’re looking for.

Life can certainly feel very difficult, to the point of being overwhelming at times.  Perhaps that’s what led you to seek counselling today?  Or perhaps you just need a little space and time to try to make sense of your thoughts and feelings? 

My aim is to help you to find a better way to understand your problems and those mysteries of our patterns and behaviours that stop us from living a full and contented life, whatever that might look like to you.  I will honour your story, offering empathy and acceptance for whatever that may be.

I am trained in the person centred model but over the years I’ve found that different people respond to different ways of working and I have learnt to be very flexible.  I can offer creative ways of working through to a more CBT guided approach. Either way I will be led by you, in your own uniqueness, and will work holistically putting the ‘whole’ of you at the centre of our work together.

I have around 15 years of experience and work in several settings and with all age groups in private practice, and agency and schools.

Your next step?

Feel free to contact me with any questions or book in for an initial 20 minute session, where we can discuss what has brought you to counselling and how I might be able to help you to see a way through.

About me

I have a passion for the person centred approach and trained in this model after having felt the power of being in counselling myself. I supervise the work of both students and qualified, highly experienced counsellors and as such hold BACP Senior Accredition. I work from my home in Loughton and in other settings in Dagenham, Romford and surrounding areas. I look forward to meeting you.

Training, qualifications & experience

BACP Senior Accreditation
BA (1st class honours) Person-centred counselling
Certificate Counselling Supervision
Certificate CBT skills

I have over 15 years experience as a counsellor and 5 years as a supervisor to both student and qualified counsellors.

I have completed the Cruse Bereavement care training and have extensive training in working with children and young adults.

I offer one to one counselling on a short or long term basis which depends entirely on you. Either way we will regularly review our work together to make sure you are getting what you want out of the counselling process.

I currently work with adults with a broad range of difficulties and in schools working with young people using play and art materials where appropriate. I hold an enhanced DBS certificate and have training in child protection and safeguarding.

As a committed member of the BACP I am bound by a code of ethics and in line with this I am fully insured and have regular supervision

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Transgender issues


Concessions offered for

  • Keyworkers

Additional information

I offer an initial 20 minute session which will give us both the chance to decide if the way I work seems right for you. The fee for 50 minute sessions is £50.00 with some concessions available to young people. Fees for supervision are £50 per hour.


I currently have availability.

During this period of COVID-19 difficulty I will be meeting clients and supervises over Zoom and telephone.


Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

There is one step up into my house and level from there. I do not have disabled toilet facilities.


In person supervision
Online supervision
Telephone supervision

I believe that supervision is a key part of the care of the counsellor and of their clients.

View supervision profile

Jacqueline Heasman

Jacqueline Heasman