About me

COUNSELLING OVER 25 YEARS, SINCE 1996. BACP Registered & Accredited
Oswestry, Shropshire, Mid Wales or anywhere via Zoom

Online via Zoom at the present time

When life gets you down, you may find that counselling can help to lift you up. In the last 18 months, life has changed in many ways and presented new challenges for people.  Many people have become isolated, lonely, anxious, depressed or feel grief from the loss of loved ones.  Working from home can take some adjustment and relationships can become strained.  Covid has put extra pressure on many people and couples have separated due to the stress.

Counselling can help to support you short term whilst you adjust to the changes and dispel the isolation that many are feeling

I am working online only at the present time, and if you are wondering what that would be like, then I offer a free 30 minute introductory zoom meeting to discuss the process.  This won't be a counselling session, more of a chat for you to meet me online and for you to decide whether you want a counselling session.

Email me for further discussion on this.  lbalfe@protonmail.com

Loss, Bereavement, Relationship issues? Anxiety? Depression? Stress? We all have times when we need someone to talk to, to be understood, to clear our confusion and stop our minds going round and round the issue.  

My aim is give you a confidential space - to be listened to and understood. This then forms the basis of a therapeutic relationship where you can talk in confidence about yourself and the problem. When we feel listened to and understood, it encourages us to dig deeper into our experiences and understand ourselves better. It's important that you feel free from judgement in order to explore your feelings in a way that helps you. You may need information or a plan to achieve a desired outcome. I will use all the tools that I have acquired, to work with you towards the life you want.

I have over 25 years of experience counselling thousands of people of all ages on all kinds of issues. I began my career with counselling in 1996 with CRUSE,  a bereavement care charity, where I worked for six years voluntary. After qualification, I then acquired work in 2 colleges, counselling and teaching. This was followed by working for Cheadle Royal hospital in GP practices for the NHS for over 8 years.

I have worked for the NHS occupational health, offering brief therapy for over 8 years. In 2010, I began full time private practice.

This has given me extensive experience working on all kinds of issues. I am an integrative counsellor, which means that I can use a variety of ways of counselling in order to benefit you.

I am accredited by the BACP, which means that I have been assessed and approved by the British Association of Counsellors and Psychotherapists and I have continued professional training and development. I am also registered with  BACP as an independent Counsellor.

So if you need to find a way to feel better or to make sense of some situation, to work towards change or adapting to a situation, counselling can help with all of these requirements.

Bereavement counselling is available via Zoom,  to help you in your grief.  It is very isolating at this present time,  feeling grief and not being able to get support from your usual social contacts.

Alternatively,  CRUSE bereavement care can offer support  https://www.cruse.org.uk/get-help/local-services/north-west/manchester


A selection of feedback from clients on how did counselling with Lorraine help?

"I must admit scepticism at first but now am convinced that counselling can greatly help."

"Counselling helped me to challenge my way of thinking thus come to terms with my current problem"

"I felt empowered and impelled to have conversations/make decisions I was putting off"

"Listening to me. A person who did not know me who didn't judge me, helped."

"Being able to reflect on situations and understanding my reaction and my coping mechanisms, helped"

"I was sceptic at first but soon relaxed and talked frankly and freely"

"She is very good at listening, encouraging, not critical and gives real examples to help me think positively"

"She treated me as a person rather than a number!! which for the first time relaxed me"

"She helped me to realise that I needed to start to put myself first sometimes, and to get to know my emotions and to let myself feel that it was ok to cry or to show emotions."

"I was allowed to say how I felt. I was helped to put things in order. This enabled me to see through the mist. I was not judged."

"It was empathetic, considerate and at times, provided some great insight and 'Eureka' moments."

Training, qualifications & experience

  • Certificate in Telephone & Online Counselling 2020
  • Masters Degree in Counselling 2008
  • Cert in Sexual Minority Therapy 2009
  • Diploma in Counselling 2000
  • Diploma in Hypno-psychotherapy 2005
  • Diploma in Supervision 2002
  • Cert in CBT skills
  • Adv. cert in substance misuse
  • Adv. cert in therapeutic dreamwork
  • Cert in Counselling
  • Cert in Couple & Relationship counselling 2017
  • Mindfulness - 2016
  • Male victims of domestic abuse - November 2015
  • Counselling through cancer - July 2015
  • Can we repair after the affair - November 2014
  • Counselling with clients who self harm - October 2014
  • University of Manchester - October 2011 - Psychodynamic Interpersonal therapy skills

I have at least 30 hours a year of continued professional development which involves lots of workshops and mini courses.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Please feel free to telephone or email to discuss your requirements. Monday - Saturday.
I will answer your enquiry the same day, as I know how important it is.


From £37.00 to £50.00
Free initial online session

Concessions offered for

  • Keyworkers

Additional information

Please phone or email for a free discussion about your therapy needs.  

£37.00 for 45 minute session

£50 for 60 minute session


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Online counselling at the present time. Flexible daytime and evening available, also weekend.

Further information

ONLINE only until further notice

Oswestry, Powys

Type of session


Types of client

Older adults
Employee Assistance Programme

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.


Online platforms



In person supervision
Online supervision
Telephone supervision

I offer an integrative approach to supervision.

View supervision profile

Lorraine Balfe

Lorraine Balfe