Zoe Hawton Verified Professional Verified Professional
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MBACP Virtual or telephone counselling

About me

Welcome! If youre looking for an experienced, accredited therapist offering telephone counseling, online therapy or face to face work, this could be the first step to accessing help. I work in London and Manchester as well as online.

I have a proven track record of helping people work through their problems and to help you to move forward. I am an expert at working with all manner of issues but have an additional skill set in working with those have a trauma history  (including CSA and dissociation)  Also working with those who are part of the LGBTQ community.

Many people feel very stressed or worried about a wide range of topics and can have what therapy calls “an elephant in the room" (meaning that they have a hidden large problem or worry) that recurs frequently and they try to ignore it. They hope it will just go away, but it can take up more and more of their energy and thoughts. It could be compared to allowing too many programs to be open, at the same time on a computer. This puts strain on the machine or causes it to overheat and stop working . In people too, unresolved background anxiety  can drain them and in extreme cases, these wild thoughts and worries, keep running even when your body is asleep. This can lead to feeling overwhelmed.

If some of that sounds like you, then talk therapy can better file and cope with these worries better, process life events and allow your brain to return to optimal efficiency, as information gets stored away more appropriately and the body learns to be less in panic mode, when it should be relaxed.

Knowing when you need some extra help is a sign of strength.

I am an accredited member of  a professional body and appear on their online  register which offers an assurance of quality and confidentiality. I am also police checked ( DBS registered) and GDPR registered.


Training, qualifications & experience

I have experience as an N.H.S. specialist practitioner and work as a consultant and supervisor.

Clinical Qualifications in Counselling

  • Accredited member of the British Association for Counselling and Psychotherapy  since 1996
  • registered member of B.A.C.P on line register
  • registered EAP provider
  • D.B.S checked ( formally police checked for safety)
  • GDPR registered
  • Diploma Counselling
  • Diploma Supervision
  • Diploma CBT therapy
  • Diploma Professional Life Coaching
  • Diploma Creative Arts
  • Foundation Understanding and working with complex trauma
  • EMDR practioner
  • Extensive further continued professional development qualifications around Trauma therapy, phobia therapy, addiction, sexual abuse, working with children, supervision, working with groups, managing childhood sexual abuse, dissociative symptoms and diagnostic testing.

I work in an integrative style meaning that I use different approaches like a tool box to suit different people.  I will support and challenge you, working collaboratively and with respect for your own life choices and beliefs.

The primary goals of the way I work are to teach people to steer better through stress, not just mentally hang on and allow it to control them. Therapy does not simply address symptoms, but supports people to take positive steps of permanent change. This is done by building on the resources they already have. It teaches skills for stress management, we may find it is not usually the actual things that distress us, but how we interpret those things,  or our own outdated way of reacting to those things. Learning how to pause, reflect on inner experience, not react hastily and emotionally and just let thoughts and feelings be, can help ease stress and anxiety. Understanding why past life events can sometimes trigger overwhelming feelings, is a process that can be thought through, understood and changed for the better.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Photos & videos


£60.00 per session

Concessions offered for

  • Keyworkers

Additional information

A fifty-minute session is £50 basic rate but I have a sliding scale for some circumstances This can be paid electronically through internet banking.

The next step is to text me and have a brief phone review of material and aims. If appropriate we can then book a test session and then commence ongoing work.


When I work

Weekdays , daytime and evening availabity possible email for details

Further information

Room 148,
Stratford Workshops,
Burford Road,
E15 2SP

The nearest tube is Stratford Station (Overground, Underground Central or Jubilee lines, DLR) or High Street Stratford (DLR only) which are a short walk away. Stratford's transport links include Docklands Light Railway, overland trains spanning London and Essex, Jubilee and Central Line services. It has good road links making it accessible to London and Essex. There is some parking available outside my office.

Type of session

In person

Types of client

Employee Assistance Programme

Additional languages