Rachel Pennington Verified Professional Verified Professional
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New Start Therapy

About me

Do you need to talk to someone? Someone who will listen, without any judgement, and allow you space to work through your thoughts and feelings? Have you ever felt afraid, alone, ashamed, or just want to be able to let things go? Then I can help. Contacting a stranger to talk about your personal and private issues can make anyone feel vulnerable and anxious, but I will show you complete respect from your first contact with me. I can help you with relationship issues, bereavement, work or home-life stresses, depression, anxiety, self-esteem, and a range of other concerns that you may have.

I am a friendly, kind, and patient person-centred counsellor. I will give you my full attention and you can put your trust in me to discuss any issues that you would like. By examining your life events and experiences in-depth, I believe you can gain long term benefits to your future.

I will support you as you find your own inner strength and ability to work through any issues that you may have. I believe everyone has the ability to improve their own mental well being and I offer you my commitment to stay by your side throughout the process.

Training, qualifications & experience

  • Level 4 diploma in Therapeutic Counselling
  • Level 3 certificate in Counselling Skills
  • Level 2 certificate in Counselling Concepts
  • Level 2 certificate in awareness of mental health problems
  • Level 2 certificate in understanding children and young people's mental health
  • I also attend continued professional development courses and keep my knowledge and skills up to date.

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Photos & videos


£35.00 per session

Concessions offered for

  • Students

Additional information

I offer an initial FREE consultation, with no obligation to book anything further if you do not think it is right for you.

Face to face appointments (including some availability for home visits) - £35 per session

Online/telephone appointments - £30 per session

When I work

Mon Tue Wed Thu Fri Sat Sun

Evening appointments often available.

Type of session

In person
Home visits

Types of client

Young people
Older adults

Key details

My office is based on the first floor and unfortunately can only be accessed via stairs.

Additional languages