About me

I work with people with challenges in their personal (or work) lives. Anything from coronavirus related stress, anxiety, relationship challenges (as singles or couples), low self esteem, low confidence, depression, anger, feelings of emptiness, compulsion, sexuality, abuse....I empower clients to make lasting changes to their lives.

I am: warm hearted - authentic, accepting, empathetic are attitudes which are very important to me; confident - I can help clients address their challenges, and increase their resilience; passionate - a strong heart felt belief in the benefit of counselling to changes lives; ambitious for clients to be the best they can be in an environment that can be volatile, uncertain, complex and ambiguous.

I provide a safe and confidential space to support you addressing your challenges:

“I worked with Mark after a very difficult period in my private and professional life. Mark was very helpful in assisting me identify the root causes of these difficulties and helping me put in place strategies to cope/improve/avoid scenarios. Mark is a perceptive coach who works sympathetically with you to first understand, secondly challenge and finally identify and accompany you down the route to resolution. I am very grateful for his assistance”.

March 2020 “I worked with Mark at a very difficult and stressful time...Mark provided excellent support over a period of many months – he really sought to understand the challenges I was facing, and the personal effect on me and my family - and his [counselling] helped me remain resilient and build on the support already available to me elsewhere.  Mark has huge experience that he brings from working with individuals facing similar challenges and I felt that Mark’s insight into strategies for personal coping and resilience made a massive difference to me and how I was able to positively respond to the challenges I was dealing with”.

Training, qualifications & experience

I am am an experienced and qualified counsellor and psychotherapist (MBACP), and have a BA (Hons) in Counselling & Psychotherapy. I am also an accredited executive coach (APECS).

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.


Additional information

Competitive fees according to location and whether counselling or coaching services


Monday and Tuesday daytime and evening appointments available

Sutton Coldfield
West Midlands

West Midlands

Type of session

In person
Home visits

Types of client

Older adults

Key details

Wheelchair user access

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Mark Donald

Mark Donald