Helen Douch B.A. (Hons), MBACP (Accred), Counselling & Supervision

Helen Douch B.A. (Hons), MBACP (Accred), Counselling & Supervision


Loddon Mill Wellbeing Centre
45A Bridge Street
NR14 6NA

I am unable to take further enquiries until 03-Mar-2020

01502 716764 / 07999 420558

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About me

Welcome and thank you for viewing my profile.

If you are reading this you have probably already decided that you want to explore some aspect of your life that is troubling you. You may be suffering from anxiety or sadness, stressed at work, having relationship difficulties, or be experiencing a more vague sense that something just isn't quite right in your life. You may have a specific question about your life that you want help finding the answer to. You may have experienced a major life event such as illness, bereavement, or retirement that you are struggling to come to terms with.

My own experience of counselling has taught me that, given the right counsellor, it is possible to make sense of experiences that previously seemed too complicated or overwhelming to sort out. My aim as a counsellor is to provide a safe space in which you can explore your difficulties.  I will listen as non-judgementally as I can, helping you to identify, untangle, and clarify those troubling, confusing emotions and thoughts. I will make space for you to express strong feelings, for example, of loss and anger at what has happened in your life, so that you can come to terms with those feelings. I will endeavour to be empathic and responsive to whatever you bring to counselling.

Getting started

If you think counselling may help, the first step is to get in contact with me, either by email or phone. We can have a confidential, no-obligation chat, and if you decide you want to meet up we will arrange an initial face to face appointment. This will last an hour. Here you can get an idea of how I work, and whether you feel I am the right counsellor for you. Trust your instincts on this as it is important to find a counsellor you feel comfortable with. I will also explain my professional policies including my ethical practice, fees, and appointment arrangements.

If you decide that I am the right counsellor for you, we will then arrange further weekly or fortnightly appointments. The number of sessions we have together is up to you, as we will work at your pace, and on the issues you want to explore. This is something we can discuss in the first appointment.

Training, qualifications & experience

About me

I am a fully qualified counsellor and registered member of the British Association of Counselling and Psychotherapy (Registered Member MBACP), and I adhere to the BACP Ethical Framework for Good Practice.

I currently volunteer with TimeNorfolk (the pregnancy loss charity) in Norwich. Until recently I was also a volunteer at The Norwich Centre where I worked for over 4 years.

I also have over 30 years of working in the NHS as an anaesthetist with an interest in Obstetrics and Intensive Care.


  • BA Person Centred Counselling Middlesex University
  • Diploma Person-Centred Counselling, Metanoia Institute
  • Certificate in Counselling Skills, University of East Anglia

Member organisations

Registered / Accredited


Accredited register membership


£40 per hour session which can be paid by cash or cheque. Some concessions available.

Maps & Directions

Beccles, NR34
Norwich, NR14 6NA

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes
Home visits: Yes

Practical details

Sign language: Unspecified
Other languages: None


Accessibility information
Wheelchair access: Yes

Loddon Mill has wheelchair accessibility. Ballygate has a small number of steps, but I can arrange a step free room nearby if required. I may be able to offer home visits if you are housebound.


Daytime and early evening appointments Monday, Tuesday, and Thursday.

Types of client

Older adults

Supervision & training

I am an experienced, accredited counsellor who is now undergoing training to become a supervisor.

View supervision profile