Ed Hewitt-Symonds Verified Professional Verified Professional
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Registered MBACP

About me

Hello, my name is Ed and thank you for choosing to find out a little more about me and my counselling practice.

Counselling and you

There are many reasons which may have brought you to think about counselling. It may be specific issues around bereavement or relationship problems, it may be that you are finding it difficult to understand and contain difficult emotions, or it may be that any one of the obstacles life sometimes throws at us is leaving you feel confused, overwhelmed and stuck.

I understand the difficulties and anxieties you may have in admitting that you can’t work through challenges and issues on your own, issues which may be starting to affect your personal life, relationships, work or more specific issues such as bereavement, relationship issues such as separation or divorce, or work related issues such as stress, redundancy or retirement.

You may be hoping that whatever the challenges facing you, that these just sort themselves out on their own, while continuing to live a life of quiet desperation.

You may find asking for help is something you have never done before, and in this you are not alone, and taking that first courageous step to reach out and ask for help may be your first step on a journey to working through these challenges and towards the life you want and hope for.

You are looking for reassurance and someone who wants to try to understand you, not judge you, who is willing to listen, and not offer off-the-shelf solutions, and recognises that you are a unique individual who may be going through a difficult time in your life but one who I always believe can find the strength within you to come through the challenges life sometimes throws at us all.

Whether focused on a single issue or a wider range of issues, counselling offers a safe and secure space for you to be heard with respect, understanding and acceptance. Counselling can be the first step towards finding the right path for you, to get to a place which feels safer and enables you to live the life you want.

How I work

I am passionate in my belief that we all have the resources within us to become the truly unique individuals we all are.

My counselling practice combines person-centred and humanistic approaches but the core of this is built around offering a safe and secure relationship, and one in which you will feel able to share challenging thoughts, emotions and feelings, which will be received with respect, understanding and acceptance.

What happens in the first session?

My aim is to make you feel as comfortable as you can be, as you may be feeling nervous, especially if you are new to counselling. I will explain a little about how I work, and give you the chance to ask any questions you may have and the space to start to tell me about what has brought you to counselling. I will not put you under any pressure and we can go forward at a pace you are comfortable with. It is important that we feel able to work with each other and that there is a trust there as I understand it can feel uncomfortable saying things in front of a stranger, sharing your innermost thoughts and feelings, so the more comfortable I can make you feel hopefully the quicker this trust can be established. It may be that after the first session we decide that counselling might not be right for you and something different may be more helpful for you; that is ok and if I can help point you in a direction I will try to do so.

Who do you work with?

I choose to only work with adult clients, so aged 18 upwards.

I see clients regardless of sexual, religious or cultural orientation.

I have worked with clients experiencing some of the following issues :-

  • Depression
  • Anxiety
  • Low mood
  • Low self-esteem
  • Loneliness and isolation
  • Anger
  • Stress
  • Trauma/PTSD
  • Relationship problems
  • Sexual, physical and emotional abuse

I have a particular interest in working with business owners and employees having a background working in the commercial world for over 30 years, both as an employee and as a business owner, so empathise with the challenges facing both. Mental health issues can affect all of us at any time in our lives, but for many people in business, whether an employer or employee these can interfere in their working lives with potentially massive effects.

I have worked with clients facing retirement and redundancy, both business owners and employees for whom stress has got in the way of running the business, or even turning up for work, and business executives for whom other life events, such as relationship issues and bereavement issues have got in the way of their work life.

I also have a special interest in working with clients, whether male or female, who have been victims of emotional abuse, perhaps having been in a relationship with a narcissistic partner. The impact of narcissistic abuse can leave you feeling like you can neither trust yourself or anyone else, and the process of connecting with the real person inside you can take time and demand a sensitive and supportive relationship. As well as helping clients understand what has happened in the relationship, my focus is on supporting you learn to trust yourself and to learn to celebrate the unique individual you are.

Where do you work?

I currently work online via Zoom but am hoping to return to F2F work soon.

When I work F2F the location offers a safe, secure and confidential space for us to work in Gwersyllt, with parking available either on the drive or kerbside, during booked sessions. Counselling takes place on the ground floor only, and is hopefully accessible to all clients.

If you have specific requirements at either location I will try to accommodate you if possible.

Training, qualifications & experience

I am a qualified person-centred counsellor and psychotherapist (Dip. HE in Person-Centred Counselling and Psychotherapy, Glyndwr University), and MBACP, a registered member of the British Association for Counselling and Psychotherapy. I follow their ethical and professional code of practice.

I have enhanced DBS certification but choose to only work with adults aged 18 to 80.

My private practice is based in Wrexham seeing private clients from Wrexham, NE Wales and Chester.

I am also a Lecturer in Counselling at Glyndwr University, supporting students on the HE Diploma in Person-Centred and Experiential Counselling and Psychotherapy, as well as the Introduction to Counselling courses.

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy


£45.00 per session

Additional information

I believe counselling can make a difference for everyone but always want to make sure it is the right option for you. I encourage prospective clients to call me for an initial chat, usually 20 to 30 minutes, for which there is no charge. To find out more about my fees, options for block bookings and how to pay I would invite you to visit my Practice website: https://kaizencouselling.co.uk/

Discounts for students studying for a counselling qualification are also available.

When I work

Mon Tue Wed Thu Fri Sat Sun

I am have some availability but limited to Mondays only.  This will also only be available online via Zoom for the immediate future, but I am hoping to return to F2F working soon.

Further information

I do have a specific interest in clients from a business background, so business owners/business employees. Our working hours take up so much of our lives that when challenges start to get in the way, it can have a damaging impact, for a business owner trying to run their business, or for an employee just trying to earn a living.

Counselling for Business Owners

Running your own business can sometimes feel like the loneliest place in the world with all the responsibilities involved in keeping it running, finding more business and getting paid for it, looking after your workforce, never mind the red tape and increasing regulation businesses face. And very often forgotten in all this, are the business owners own family and the effect on them.

Rather than a business owner you may be an employee in a business, and surveys have suggested that the constant threat of redundancy or working in a business which is periodically restructuring, putting more pressure on those employees left, can over long periods of time impact psychological health even more than physical health.

Whilst some people are better able to deal with the stress which comes from this, for others this can lead from a range of symptoms from sleeping problems to clinical depression, with an impact on you as an individual but also close family and friends.

Why does our job or role as a business owner matter so much to us? Invariably when we are introduced to someone, one of the first questions they might ask is, ‘So, what do you do for a living?’. What we do is so much tied up into who we are that if this is threatened, whether as a business owner struggling to keep their business afloat, a high-powered executive working to shorter deadlines and targeted to achieve more and more, or as an employee in a business under threat of redundancy or part of a business constantly re-structuring, you may feel this as a direct threat to who you are, to your self-image and sense of self-esteem.

If this is taken away from you, it may feel like a part of your identity has been lost, whether a business being forced to close, through redundancy or even retirement, and for some clients this has been a difficult challenge to make sense of; not so much what has happened but who am I?

Throughout my own career in business I have experienced some of these challenges, and seen how they have affected not only me but also other people in business, business colleagues and their families.

Counselling can help to make sense of this and who you really are, whether the challenge is an ongoing one, or after an event like redundancy or retirement

Gwersyllt, Wrexham, LL11 4AX

Type of session

In person

Types of client

Older adults
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

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