Jacqueline McKenzie

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Counselling & Psychotherapy (MBACP, COSCA, CBT Dip)
Available for new clients
Available for new clients

This professional is available for new clients.

Kelso TD5 & Berwick-upon-Tweed TD15
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Hello and welcome, I am a fully qualified Counsellor based in the Eastern area of the Scottish Borders and North Northumberland.

I have a warm and empathic approach and I can offer you a non-judgemental and confidential space to allow you to explore your inner most thoughts and feelings of the difficulties and challenges you are encountering, where you can feel heard, understood and valued.

I am able to draw on different therapeutic approaches which enables me to work with your individual needs and style.  Providing a professional and confidential service to listen, support and work with you, at a pace that is comfortable for you, within a warm and collaborative relationship to enable you to heal, make changes to improve your life and to find meaningful ways forward.   

Counselling can help you work through many of the difficulties you are experiencing, and I have experience in working with family or relationship issues, bereavement, work related stress, low self-esteem, addictions, symptoms of anxiety and depression, and suicidal thoughts to mention a few.  Mainly working within the evidence based framework of Cognitive Therapy (CBT),  it can help presenting situations as mentioned above.  CBT is a short term structured and evidence based therapy, used by the NHS and promoted by the National Institute for Health and Care Excellence (NICE), an independent organisation set up by the Government and their guidance can help patients, carers and service users to receive care that is based on the best available clinical evidence.

CBT Therapy is very successful in enabling clients to see clearly the connections of their thoughts, feelings, physical sensations and behaviours and to break the cycle of negative thoughts and feelings that are unhelpful.  Using a mixture of resources such as CBT interventions, psychoeducation and exercises to work on in between sessions enables you to have a deeper understanding of the difficulties you are facing and how to make changes to enable growth to evolve.  

If you would like to find out more, I offer a complimentary 20 minute consultation either by phone or online.  This gives you an opportunity to discuss with me what brings you too seek therapy and what you would like to gain from it.  I can also furnish you with any further information on myself and the service I provide, and answer any questions you have.

Training, qualifications & experience

  • SCOTACS Diploma in Counselling & Group Work with a CBT approach
  • COSCA Counselling Skills
  • SQA Introduction to Counselling
  • ASIST Training (Applied Suicide Intervention Skills Training)

I am registered with COSCA (Counselling & Psychotherapy in Scotland) which is accredited by the PSA (Professional Standards Authority) and also BACP ( British Association for Counselling & Psychotherapy) as a Counsellor Member and as such abide by their codes of Ethical Practice.

I regularly attend Continued Professional Development and Supervision to provide best possible practice.         

My clinical hours were completed working for a Mental Health & Physical Wellbeing organisation in Leith, Edinburgh, where I amassed experience of working with clients who suffered Depression on varying levels,  different types of Anxiety, Self Harm, Addiction, OCD, Domestic Abuse to mention a few.  Using the Cognitive Behavioural Therapy approach proved to be a success in treatment of these conditions.  Since then I have continued to work with clients of varying ages and backgrounds covering Anxiety, Depression, Trauma, Relationship problems, Sex Addiction and Work-Related Stress.  

I am also a Listening Volunteer with Samaritans and recently been appointed as Deputy Director of Recruitment and Training, as well as being Lead Trainer.  I am also a member of the After A Suicide Working Group (AASWG) in the Scottish Borders, which works on helping to make support more easily accessible to those bereaved by suicide. 

Member organisations

College of Sexual and Relationship Therapists (COSCA)

COSCA is the professional body for counselling and psychotherapy in Scotland, and seeks to advance all forms of counselling and psychotherapy and the use of counselling skills by promoting best practice and through the delivery of a range of sustainable services. COSCA Counsellor Accreditation is a pathway to entry onto the UKRC.

It is a requirement of all individual and organisational members of COSCA to abide by its Statement of Ethics and Code of Practice and be accountable to the Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

College of Sexual and Relationship Therapists
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

College of Sexual and Relationship Therapists


£55.00 per session
Free initial telephone session

Concessions offered for

  • Low income
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

  • £55 per 50 minute individual therapy sessions
  • For Couples and Group Sessions please contact me for further information.
  • I can provide counselling face to face, online or by telephone.
  • I can offer discounts for block bookings.
  • I kindly ask for payment of sessions to be paid 24 hours in advance of the session.

When I work

Mon Tue Wed Thu Fri Sat Sun

At the moment I have limited times of availability, however I can be flexible as possible to work in with your life/work/family commitments.

Further information

Whether you are an individual, a couple or a group looking for support, my therapy sessions are designed to work with your individual needs and style.

Please get in touch for further information.

Kelso, Scottish Borders, TD5

Berwick-upon-Tweed, Northumberland, TD15

Type of session

In person

Types of client

Adults (25-64)
Older Adults (65+)

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

PVG Scheme

In Scotland, criminal records checks are carried out by Disclosure Scotland. Professionals working with children or vulnerable adults must join the Protecting Vulnerable Groups (PVG) Scheme. You can learn more at mygov.scot , or contact this professional directly.

If you have not got access to the internet and wish to have your sessions on the telephone, I am happy to accommodate this.

Online platforms

Google Meet
Microsoft Teams