Charlene Birmingham Verified Professional Verified Professional
Verified Professional

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MBACP (reg)

About me

Hello, I’m Charlene. I am a qualified and experienced counsellor offering both in-person and online sessions to adults.

I don’t know about you, but I think it takes a lot of courage to admit to ourselves that we need a bit of support. There are times when we could all benefit from having a dedicated space to prioritise our needs and speak about what’s on our mind. This has never been truer as we emerge from the pandemic - trying to 'get back into life’ can evoke many anxieties.

Are you experiencing anxiety, depression or burnout? You may be dealing with relationship difficulties or unhelpful life patterns. Perhaps you’re wondering ‘how did I get here?’ This can be an unsettling place to be. I hope to support you in whatever situation you find yourself in. 

How counselling can help

I can offer you a safe space where you can say what you actually think and feel without fear of judgement. I will support you in gaining greater awareness about your situation. 

As a humanistic counsellor, I believe that somewhere within we have inner resources to help us navigate our way through the ups and downs of life. In our sessions, I will support you in accessing these resources, and explore what might be getting in the way. Our relationship is an important part of the process too - together we will work towards whatever changes you would like to see.

My Humanistic training covered Person Centred, Transactional Analysis and Gestalt approaches which allows me to work with clients and their unique needs, rather than a ‘one size fits all’ approach. There are many layers to our identity and our sessions will be a space where all parts of you are welcome. 

Just like life, the therapy experience is usually mixed. It can be challenging as you begin to connect with unfamiliar parts of yourself. I will support you in being with these experiences safely and at a pace that feels right for you. There is also space for humour in therapy - all is possible!

Whatever brings you to counselling, the process of getting to know yourself more can lead to you experiencing more inner confidence and a greater sense of connection with yourself and others. 

How to get started

If you would like to book an initial session, please get in touch. If you have any questions about how therapy might work for you, I offer a free 20 minute telephone consultation. Please contact me via the email link on this website, or if you prefer you can text me on 07949 359739.

Training, qualifications & experience

I am a qualified counsellor and a Registered Member of BACP (British Association for Counselling and Psychotherapy). I abide by the BACP ethical framework.

I work with adults 18+.


I have worked with a diverse range of clients in terms of age, gender, class, sexuality, ethnicity, disability, neurodiversity. I have practised as a counsellor at a substance recovery service and at local community counselling services. I have also worked at an Employee Assistance Programme providing counselling support to clients from public, private and charity sectors presenting with a wide range of personal and workplace difficulties.

I have over 20 years’ experience of working within universities and currently provide mental health support to university students.

Professional qualifications

  • BSc Hons Reflective Therapeutic Practice from Metanoia Institute in Ealing, London (awarded by Middlesex University, London).
  • Diploma in Humanistic Counselling from Metanoia Institute in Ealing, London.
  • Transactional Analysis 101 course from Metanoia Institute in Ealing, London.

I undertake regular clinical supervision which supports my counselling work and development.

Continuing Professional Development (CPD)

I engage in CPD activities regularly to support my practice and development, including:

  • The Hungry Ghost, A Biopsychosocial Perspective on Addiction, from Heroin to Workaholism
  • A Matter of Death and Life
  • Suicide Prevention 
  • Trauma Conference 
  • Diversity and difference
  • Brief therapy
  • Working with clients taking prescribed psychiatric drugs
  • A series of National Autistic Society modules
  • Telephone Counselling and an introduction to working for an EAP

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with

Individuals working/studying at a university.

Life transitions.


£60.00 per session

Additional information

I charge £60 per 50 minute session.

Fee for organisations is £70 per 50 minute session.

I can see you in person in a setting that supports social distancing, or if you would prefer to stay online for now, that's fine too.

When I work

Mon Tue Wed Thu Fri Sat Sun

Further information

I aim to respond to all contacts within 48 hours.

If you would like to book an initial session, please get in touch. If you have any questions about how therapy might work for you, I offer a free 20 minute telephone consultation. Please contact me via the email link on this website, or if you prefer you can text me on 07949 359739.

If we decide to work together, we will schedule in a regular weekly appointment time.  Please provide 7 days’ notice for cancelling an appointment in order to avoid being charged.

I offer sessions on a short term or long term basis. We can discuss this further when we meet.

Type of session

In person

Types of client

Older adults

Key details

DBS check

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