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  • >Serena Waite Regd. MBACP Dip Humanistic Therapeutic Trauma Counsellor.

About me

Fundamental to my role as a counsellor is providing a safe, confidential and non judgemental space for you to explore any aspects of your life, your relationships or experiences you feel may be impacting or have impacted on your mental and physical well being and to work with you to find the best ways to support you in your exploration and to finding the best ways forward.

I qualified in Humanistic Therapeutic counselling and Trauma Therapy and I work from my core Person Centred beliefs and trust in you having within you what it is you need to be all of who you truly are.

I value our whole being, our physical, emotional and psychological being and how we experience our relations to others, how we experience our environments and our circumstances and so I aim to work with you to establish a counselling relationship where we can work together to find what you feel you need to support you to finding your paths forward in your life and in your relationships. I aim to offer a space where we can work together as you journey within, where you can, if you choose to, explore getting closer to your inner self, listening to your needs, your inner experiencing and exploring what you may want and may not want, in the hope that you will begin to find your voice, to feel safer and more trusting of your inner self, more compassionate and understanding of your whole self and more free and empowered to finding the paths and relationships in your life that you feel are best for you.

Underpinning my passion for my work are my interests, my personal experiences and ongoing research into the complexities of our mental health and how as humans we protect ourselves psychologically, emotionally and physically when we experience threat.

I believe that we all have within us what it is we need to live our lives to the full and that when we feel truly heard and accepted as we are, we are more empowered to being more of who we truly are and to living more of the lives that we truly want to live. I truly believe that for us to be in touch with our inner experiences we need to experience a safe space free from judgement to hear them.

As a registered member of the BACP ( British Association of Counsellors & Psychotherapists), my aim is to offer counselling guided by the ethical framework of the BACP and also founded on my theoretical approach which is Person Centred to promote the value in others who may not have been valued or who may not consider themselves to have worth.

To protect our work together I undertake regular clinical supervision with a registered supervisor.

If you have not experienced counselling before you may not know what to expect or what is expected.

Following your initial enquiry I will aim to respond to you within 24hours.

I offer a 30 minute free call to offer you information about my style of counselling and what I can offer; how I protect your privacy and to discuss what you may be hoping for from counselling for you to see if it is what you are looking for and how you feel talking with me. If you decide that you would like to proceed we can discuss whether you would like face to face, online or phone and book in an appointment. I will also ask to take some personal details and I will provide written details of our working agreement and my privacy policy for you to sign and keep a copy . 

Exploring your life experiences, your relationships, your feelings and thoughts in counselling may at first feel difficult and may raise some painful feelings and thoughts, before you start to feel the benefits.

I work with both long and short term counselling.The number of sessions available is open to negotiation, you may opt to have a set number of sessions or choose to leave it open.

I accept self referrals, professional and work place referrals.

I am a registered member of the British Association of Counsellors and Psychotherapists. I offer one to one, face to face counselling for adults.

( For information on my privacy policy and how I protect your information please visit my website. )

Training, qualifications & experience

I am a fully qualified Humanistic Counsellor holding a Diploma in Therapeutic Counselling, (CPCAB level 4)

Diploma in Trauma Therapy Post Graduate level 7 (NAOS )

Certificate in Counselling Studies. (CPCAB level 3)
Certificate in Counselling skills. (CPCAB level 2)

Certificate in Understanding substance misuse (CPCAB level 2)

Certificate in Online and Telephone counselling (Counselling Tutor)


Relationships/ Couples

I am a fully qualified Reflexologist and I hold two Diplomas: City & Guilds & ABC
I am also attuned in Reiki to level 2
I hold 2 diplomas in massage.

Anatomy and Physiology

Although I no longer practice body treatments, my extensive work and research over 15 years in this field have enriched my understanding of the impact on our physiology and mental health following trauma.

Shorter courses ranging from 1 to 3 days

Working with suicide and self harm

Suicide prevention and awareness training

Childhood sexual abuse

Bipolar disorder

Trauma, PTSD & CPTSD

Trauma and dissociation

Trauma memories, flashbacks, triggers

Relational trauma

Trauma and the body ( physiology of trauma)

Working with shame

Attachment styles and social engagement system

Mental health and the body

Understanding and using CBT


Anxiety and Depression


Online Therapy CPD training ( Telehealth for mental health)

Moving to online practice ( Online Therapy institute )

Social justice

Internal Family systems

Transgenerational trauma

Vicarious trauma

I am a registered member of the British Association of Counsellors and Psychotherapists ( BACP).

My personal interests, personal experience, and areas of continual professional development also include ongoing research through reading, online talks and webinars on:





Attachments and Relationships

Depression and Anxiety


Eating Disorders


Complementary therapies


My background and personal experience is working with Charities supporting mental health, working with people in highly stressed working environments, offering therapeutic assistance in care settings and with people in care roles, working alongside people experiencing the difficulties associated with being homeless and working in the field of complementary therapies.

My passion in our whole being and path into supporting mental health began with my own personal experiences of trauma and stress and my research and work with complementary therapies.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Humanistic therapies
  • Person-centred therapy

Photos & videos


From £30.00 to £40.00
Free initial telephone session

Concessions offered for

  • Keyworkers
  • Low income
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

Cash or card payments accepted on the day for face to face and for phone or online counselling I can send on the day a secure payment link via SMS or if you prefer BACs transfer.

Student counsellors £30


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

I am also offering counselling by telephone or online during the coronavirus for people residing in the Uk. I offer appointments during the days, evenings and Sundays during the day.

Further information

Delce Counselling Services is located in the Avenue Business Centre in New Road Avenue.

There is ample parking if you are driving as behind the Centre in Railway street there are two pay and display car parks.

The Chatham bus station and Chatham train station are both within walking distance to Delce Counselling.

The Avenue Business Centre is next to Caring Hands and opposite Wickes

Both self referrals or professional referrals are accepted.

Avenue Business Centre
17 New Road Avenue

Type of session

In person

Types of client

Older adults

Key details

As there are stairs to our counselling room I am happy to discuss if an alternative to our room would be something you may like to try. This may be phone, online or a home visit.

Online platforms

Serena Waite Regd. MBACP Dip Humanistic Therapeutic Trauma Counsellor.

Serena Waite Regd. MBACP Dip Humanistic Therapeutic Trauma Counsellor.