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About me

As a Person Centred Counsellor I believe that we are all very different and that you are the only person who truly knows how you feel, what it is you are thinking and what it is you want.
I believe that when we feel truly heard and understood and accepted as we are we are enabled to be more understanding and accepting of ourselves.

I believe that we all have within us what it is we need to live our lives to the full.

It is my beliefs that underpin my approach and aims to offer to you a space free from judgement so that you may explore in confidence any difficulties you may be experiencing in your life, so that you may grow to feel safer in your relationships with others and within yourself.

My passion is in connections with others and with ourselves; feeling connected to others and ourselves; feeling that we matter.
It is my passion that underpins my work; that we all have value, that we all matter, that we are valued.

If you have not experienced counselling before you may not know what to expect or what is expected.

I offer a 30 minute free call to offer you information about my style of counselling and what I can offer; how I protect your privacy and to discuss what you may be hoping for from counselling for you to see if it is what you are looking for and how you feel talking with me. If you decide that you would like to proceed we can discuss whether you would like face to face, online or phone and book in an appointment. I will also ask to take some personal details and I will provide written details of our working agreement and my privacy policy for you to sign and keep a copy . 

I work with both long and short term counselling.The number of sessions available is open to negotiation, you may opt to have a set number of sessions or choose to leave it open.

I am a registered member of the British Association of Counsellors and Psychotherapists. I offer one to one, face to face counselling for adults.

( For information on my privacy policy and how I protect your information please visit my website. )

Training, qualifications & experience

I am a fully qualified Humanistic Counsellor holding a Diploma in Therapeutic Counselling, (CPCAB level 4)
Certificate in Counselling Studies. (CPCAB level 3 )
Certificate in Counselling skills. (CPCAB level 2)
Certificate in Understanding substance misuse (CPCAB level 2)

Diploma in Trauma Therapy Post Graduate level 7 (NAOS )

Certificate in Online and Telephone counselling ( Counselling Tutor)

I am a registered member of the British Association of Counsellors and Psychotherapists ( BACP).

I undertake regular supervision and continual professional development.

My personal interests, personal experience, and areas of continual professional development include:





Attachments and Relationships

Depression and Anxiety


Eating Disorders


Complementary therapies


My background and personal experience is working with Charities supporting mental health, working with people in highly stressed working environments, offering therapeutic assistance in care settings and with people in care roles and working alongside people experiencing the difficulties associated with being homeless.

My interests are in our whole being and how we facilitate general well being into our daily lives.
How we can maintain balance in every aspect of our being.
How we are more than just our physical, emotional or psychological being; we are all of these, together with how we are experiencing our interactions with others, our environments and lifestyle choices.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Humanistic therapies
  • Person-centred therapy

Photos & videos


£40.00 per session
Free initial telephone session

Concessions offered for

  • Keyworkers
  • Low income
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

During the pandemic I am also offering both phone and online counselling.

Cash or card payments accepted on the day for face to face and for phone or online counselling I can send on the day a secure payment link via SMS or if you prefer BACs transfer.

Delce Counselling Services is located in the Avenue Business Centre in New Road Avenue.

There is ample parking if you are driving as behind the Centre in Railway street there are two pay and display car parks.

The Chatham bus station and Chatham train station are both within walking distance to Delce Counselling.

The Avenue Business Centre is next to Caring Hands and opposite Wickes

Both self referrals or professional referrals are accepted.


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

I am also offering counselling by telephone or online during the coronavirus for people residing in the Uk. I offer appointments during the days, evenings and Sundays during the day.

Further information

As a Person Centred Counsellor I believe that we are all very different and that you are the only person who truly knows how you feel, what it is you are thinking and what it is you want.

As a registered member of the BACP ( British Association of Counsellors & Psychotherapists), my aim is to offer counselling guided by the ethical principles of the BACP and also founded on my theoretical approach which is Person Centred to promote the value in others who may not have been valued or who may not consider themselves to have worth.

Avenue Business Centre
17 New Road Avenue

Type of session

In person

Types of client

Older adults

Key details

As there are stairs to our counselling room we are happy to offer phone counselling.

Serena Waite Regd. MBACP Person Centred Counsellor

Serena Waite Regd. MBACP Person Centred Counsellor