Serena Waite Regd. MBACP Person Centred Counsellor ( Delce Counselling Services)

Serena Waite Regd. MBACP Person Centred Counsellor ( Delce Counselling Services)

Avenue Business Centre
17 New Road Avenue

07503 189724

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Avenue Business Centre
17 New Road Avenue

07503 189724

About me

I aim to offer you a space to explore how you are really feeling; a space for you to feel enabled to be who you truly are and to grow to be free in your life.

Fundamental to my work is feeling connected to others and ourselves; feeling that we matter. I believe that we all have value and that our mental health matters too.

As there can be times in our lives when we hide away our true selves, when we feel unable or afraid to talk about our feelings and we try to be what is expected or what we feel is expected.

Counselling is like a journey of steps to finding our truth and our true selves and finding new paths in life.

It is a space for you to grow to support your self worth and to be who you truly are and who you want to be in your life.

I aim to offer to you a space where you can explore in confidence and free from judgement, any issues in your life that may be causing you emotional pain and distress or confusing thought processes.

As a Person Centred Counsellor I trust that you are the only person who knows what you want, how you are feeling and what it is you are thinking. I aim to offer you a space where you can choose what it is you want to talk about, what feelings and thoughts you wish to explore so that you may feel enabled and better equipped to explore what feels right for you and how you can grow to feel more safe in yourself and with others.

I truly believe that we all have within us what it is we need to be what and who we want in life even at times when we feel afraid to make our own decisions or choices and when we find ourselves being what we think others want us to be or doing what others expect of us.

I believe that to value our mental health and general well being is important.

If you have not experienced counselling before you may not know what to expect or what is expected.

During the first session we discuss what it is you are hoping for and what it is I can offer so that you can see if counselling is right for you and my style meets your needs.

I work with both long and short term counselling.The number of sessions available is open to negotiation, you may opt to have a set number of sessions or choose to leave it open.

I am a registered member of the British Association of Counsellors and Psychotherapists. I offer one to one, face to face counselling for adults.

Training, qualifications & experience

I am a fully qualified Humanistic Counsellor holding a Diploma in Therapeutic Counselling, (CPCAB level 4)
Certificate in Counselling Studies. (CPCAB level 3 )
Certificate in Counselling skills. (CPCAB level 2)
Certificate in Understanding substance misuse (CPCAB level 2)

I am a registered member of the British Association of Counsellors and Psychotherapists ( BACP)

I undertake regular supervision and I am regularly undertaking continuing professional development.

I am also a fully qualified Reflexologist and I hold two Diplomas: City & Guilds & ABC
And I am attuned in Reiki

I am a full member of the Association of Reflexologists (AOR)

My personal interests and areas of continual professional development include:





Attachments and Relationships

Depression and Anxiety


Eating Disorders


Complementary therapies


My background and personal experience is working with Charities supporting mental health, working with people in highly stressed working environments, offering therapeutic assistance in care settings and with people in care roles and working alongside people experiencing the difficulties associated with being homeless.

My interests are in our whole being and how we facilitate general well being into our daily lives.
How we can maintain balance in every aspect of our being.
How we are more than just our physical, emotional or psychological being; we are all of these, together with how we are experiencing our interactions with others, our environments and lifestyle choices.

Member organisations


Accredited register membership

Photos & videos

  • Therapy Room


At Delce counselling we now offer low cost counselling and charge £20.00 for a one hour session.

I accept cash or card payments.

Delce Counselling Services is located in the Avenue Business Centre in New Road Avenue.

There is ample parking if you are driving as behind the Centre in Railway street there are two pay and display car parks.

The Chatham bus station and Chatham train station are both within walking distance to Delce Counselling.

The Avenue Business Centre is next to Caring Hands and opposite Wickes

Both self referrals or professional referrals are accepted.

Further information

As a Person Centred Counsellor I believe that we are all very different and that you are the only person who truly knows how you feel, what it is you are thinking and what it is you want.

As a registered member of the BACP ( British Association of Counsellors & Psychotherapists), my aim is to offer counselling guided by the ethical principles of the BACP and also founded on my theoretical approach which is Person Centred to promote the value in others who may not have been valued or who may not consider themselves to have worth.

Maps & Directions

Chatham, ME4 6BA

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes

Practical details

Sign language: No
Other languages: None


Wheelchair access: Yes

Arrangements to meet on the lower floor of the building can be made if wheelchair access is required. Also for any appointments made before 9am or after 4pm there is no waiting area as reception is closed.


I offer counselling from a lovely, quiet room in Chatham New Road ME4 6BA on Monday evenings,Tuesday days, Wednesdays days and evenings, Friday days and evenings and Sunday mornings.

Types of client

Older adults