Heather Smith Verified Professional Verified Professional
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About me

Perhaps one or two of the following statements applies to you right now:

I feel anxious and overwhelmed by life.
I feel constantly worn out from excessive worry; I can’t seem to turn my thoughts off!
I am worrying from the moment I wake up to the moment I go to bed.
…and by the time I go to bed, already exhausted from worry, I still can’t sleep!
I am always telling myself that I am not good enough, and I feel that this is holding me back.
I feel like I’ve lost a part of who I am.

If the above sounds familiar, then you are in the right place.

Often we just simply struggle on, we try to ignore how we feel thinking that there’s always someone else that’s in a worse place than us, right? Wrong. Your experience matters to you and what you’re feeling is real, overwhelming and exhausting. Counselling offers you the space and time to invest in yourself, to explore and unravel the way we think and feel and give you the tools to help you live a more fulfilling and content life.

I am a BACP Registered Counsellor based in Warrington who specialises in working with women who are perhaps struggling with confidence, anxiety, lost identity and the emotional and physical aspects of menopause. I use a blended approach where I will give you the space to talk and share your experience, alongside working together to equip you with the tools and strategies to help you manage day-to-day. Using Psychodynamic therapy, coupled with Compassion Focused Therapy we will work to understand how the past may be influencing your present situation and take on those negative thoughts that intrude on our daily life.

That might mean taking care of old beliefs that stem from childhood and looking at them with your fresh adult eyes; relabelling automatic beliefs you may be holding onto; and, ultimately unlocking the past to put some meaning and understanding into how it is affecting your present and ultimately your future.

Remember, this is your time and investment in yourself, so choosing the right therapist is vital.  I offer a free 30 minute consultation, which will give you the opportunity to learn more about how I work and what to expect from counselling with me, and hopefully put you at ease a little as you embark on your counselling journey.

Training, qualifications & experience

My approach is a blend of:

  • Psychodynamic Therapy (looking at how your experiences in the past might be affecting your present)
  • Transactional Analysis (exploring at how you relate to others and focusing on relationships in your life)
  • Compassion Focused Therapy (helping you find a more compassionate inner voice to alleviate suffering felt from low self-esteem, shame that we may be feeling and the impact of a relentless critical voice)


  • Level 7 Post Graduate Certificate in Clinical Supervision
  • Advanced Clinical Skills in Compassion Focused Therapy
  • CPCAB Level 5 Diploma in Cognitive Behaviour Therapy Practice
  • ABC Diploma Level 5 in Theory & Practice of Psychodynamic Counselling
  • ABC Certificate in Person Centred Therapy
  • Foundation Certificate in Transactional Analysis
  • Certificate in Online and Telephone Counselling

Member organisations


British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Other areas of counselling I deal with


Photos & videos


£50.00 per session
Free initial online session

Further information

A Convenient Option

The world is online right now, and in response to the COVID-19 pandemic, I am proud and thankful to have been in a position where I could continue to offer counselling sessions safely in the form of online therapy.

Our online counselling sessions will use the secure Zoom platform and allow you to embark on your counselling journey from the safety and comfort of your own home. Additionally, working online saves you time as there is no travelling to a venue, you simply get comfy at home and all it takes is the click of a link for us to be together.

There is no need to worry if you are not too familiar with Zoom, as I will support and guide you through the very simple process of setting up and we will always have a back up plan if we are faced with any technical difficulties.

If you are unsure about how online counselling might feel like, there is the option for us to have a 30 minute introductory call together, where you can try out Zoom and experience what it is like for us to work together in this format.

Having trained as a certified online counsellor, training that is accredited by the National Counselling Society, you can feel safe that I approach this way of working thoughtfully and ethically.

Warrington, Cheshire, WA5

Type of session

In person

Types of client

Older adults
Employee Assistance Programme


In person

Based in Warrington, I hold a Level 7 Post Grad Certificate in Clinical Supervision with a working knowledge of Psychodynamic, TA &CBT &CFT theories.

View supervision profile