Annette Gensale Verified Professional Verified Professional
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Counselling Psychologist, HCPC/BPS
West Wickham, Bromley/ Kent, BR4
Please note: I am unable to take general enquiries until 5th September 2022

About me

How I work will be unique to you. My aim is to support you to explore your concerns, in any situation in which you find yourself struggling.  I will incorporate a variety of therapeutic approaches to help you. You may be struggling with anxiety, social anxiety or panic or stress, or perhaps a specific phobia, or general sadness and confusion. You may be supporting a child or a family member with mental health difficulties  or a family issue.  You may feeling sad, or suffering low self-esteem or panic attacks, or struggling with performance anxiety or public speaking, in business, or as an artist or a teacher.  You may just be struggling to know how you feel, or why you react as you do.  I am available to see individuals,  siblings, parents, or any group or couple wanting to improve relationships,  communication and well-being, or to work through a problem or difficulty.  I offer counselling in 6 week blocks.

Please email me in the first instance and describe your situation.  Please include details of the flexibility you may need, however, I am currently working online only.

Mode of working:

All therapies, including Cognitive based therapies, depend upon a positive  relationship and good communication within appointments in the counselling between the client, or clients and their counsellor.

I aim to support you to feel comfortable and valued in your counselling appointments with me, even when the work feels challenging. I am creative and patient and will endeavour to have the fullest understanding of what is worrying you. The only skill you need is to be yourself, as you are, right now.

Whether your difficulty is connected with individual, relationship, or work issues,  something is making you want to seek support in order to feel better about 'you'.  Sometimes this is because there has been a change in your life. Low mood and increased anxiety are common when we feel uncertain or threatened by change.  Low mood or anxiety may follow a challenge of some kind, even when you have succeeded in your efforts, and certainly, if you have been unable to achieve what you had hoped to.

Whether I see you as an individual or as part of a relationship couple,  I work with an underlying model which will endeavour to help you to view yourself as strong and unique, but also to understand from where your difficulties may stem and how these could be triggered or prolonged, and to explore with you how you wish to make positive change for yourself.

How I may help:

I offer Counselling and Therapy for Individuals and for Relationships.

I may use any aspect of multiple approaches including Cognitive Therapies, individually or in combination.

Counselling  for Individuals or Relationships:

Our work together can involve as little as one extended session, or relatively few sessions, or it can be longer.  I currently offer 6 week blocks of online counselling,  I  work as an Integrative Counsellor by applying a blend of more than one approach to whatever is troubling you. The way that each approach would be tailored would be highly specific to you. It is not enough to know counselling approaches as techniques; success is maximised by working with you to create the best approach for you. I will help you to explore, clarify and work through your thoughts and feelings towards you being able to help yourself to be healthier and more confident emotionally.

Working in counselling, as an individual might focus on some aspect of performance anxiety, or a specific fear or phobia, or perhaps motivation or procrastination.  As an individual, you may be struggling within a relationship, or a situation, or with something specifically to do with your own lack of confidence.  You could be held back by social anxiety, or you could be struggling with low mood or anxiety pre or post birth, or in connection with parenting and stress, or adjustment to parenting, or you could be experiencing or processing fertility issues.

Often, how we feel about ourselves as individuals is somehow connected to relationships, or worries about relating. You could find the information below, which focuses on relationship counselling, helpful to you.

Relationships and Counselling...

Relationships bring together different people with unique emotional worlds.  Relationship counselling can help any two people in any relationship, to enrich that relationship, or to rebuild after conflict and to heal the stress in their connection

Relationship issues, may be part of family issues, or you may be wanting to explore communication  difficulties as a parent, or with one or more members of your family, or indeed a friendship or work group. It may be that you, or a partner, or someone in your family has a particular difficulty which is affecting your relationship, or any relationship within a family structure. Our relationships are the most important aspect of our lives. I will be happy to support you to find the best way forward.

Ongoing work  with Relationships:- By using a highly individual approach to counselling in a relationship, that blends aspects of several key therapies, I will be able to work with you  both in order to enrich your relationship.  Relationships are not just about the two people concerned, they are about how each partner views themselves and the world around them and how they feel that the world has viewed them in the past and in the present.  I aim to help to explore broader stresses upon the relationship and to support individuals to support each other other through difficult times in the life of their relationship. The goal of counselling in a relationship is to maximise the health of your relationship and to keep it at its best.

Relationship dynamics are unique. The way that you react to each other and then, in turn, how each of you reacts to this combines with other life factors, past and present, to impact the relationship.  The way you react to each other may be a factor also of the reactions of others around you.  Sometimes, stress causes a feeling of being stuck in relating.  It can be easier than you might think to unravel complexities and wonderful things can emerge when you undertake  exploration within counselling as a couple.  Often, incredible benefits occur, not only to the relationship but also as individuals and in all relationships.

As with all counselling, people come to relationship counselling for many different reasons. You do not have to have serious problems in your relationship, you may simply want to explore an aspect of your relationship in order to keep your relationship healthy. It may even be that one of you has suffered an individual difficulty but you feel it best to deal with this together. It is healthy to be proactive and to seek relationship counselling before any crisis.  You do not need to  feel that it will be assumed that your relationship is in any serious trouble just because you have sought support.

Sometimes couples do come to counselling in the middle of a crisis, perhaps because a sudden event has caused distress within the relationship.  Often, one or other of them may feel hopeless at the possibility of mending and nurturing the relationship. Unlike in individual counselling there are two people who may feel very differently about their relationship, and about counselling, as they walk in the door to try counselling. One may feel brought along by the other and the other may feel offended or anxious about the unwillingness of the other. The relationship may have experienced a change which feels frightening or threatening.   It may be that something has caused a fracture in the relationship and trust has been damaged. There may be distress as a result of an argument, or an affair or betrayal, or they may just have fears regarding trust. Alternatively,  they may come to counselling after many years of having wondered whether they should try to get some help from someone outside of their relationship. Sometimes life’s pressures have harmed the relationship temporarily, or sometimes childhood wounds have been impacting the relationship and the couple feel that it is time to look at this.

I have been a part of rekindling  many relationships that were thought to be almost completely lost, until they added counselling to  their important journey together.

Parting Respectfully

An important part of relationship work is also in working with those struggling with the pain of ending their relationship as it has been, and finding a new way forward.  Where there has been pain, there needs to be healing.  It is so important to part from each other respectfully.  Every person deserves to feel this respect, even though the couple will be experiencing extraordinarily difficult and distressing emotions.

Mediation can often necessarily focus on possessions and rights connected with these.  Sometimes, in retrospect it is clear to couples that if they had parted well, they would have moved forward with confidence and also kindness.  Sometimes  mediation ends up focusing on what is really best worked through in relationship counselling.  Many couples benefit from talking through their feelings at this point in their relationship, and either find that they no longer need mediation, or are more prepared to work well within mediation should they seek this.  This can be all the more important where children are involved, and it can be vital where there have been feelings of betrayal on either or both sides, or there has been misunderstandings in the long-term.  Such conversations, can be invaluable when undertaken with the support of counselling.  Going through the important process of parting respectfully, does not rule out staying together, but rather starts with the focus that the couple are struggling with the painful process of a decision to part, or a belief that they should part. 

Training, qualifications & experience

Dr. Counselling Psychology (DPsych)

Chartered Counselling Psychologist (CPsychol)

Postgraduate  Dip in Counselling Psychology

Post-Master of Science Diploma – Counselling Psychology

MSc Counselling Psychology

Psychology and Communication PGCE

Psychology BSc

HCPC/BPS Registered and Accredited

Diploma in Supervision

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


Health and Care Professions Council (HCPC)

The HCPC are an independent, UK-wide health regulator. They set standards of professional training, performance and conduct for 16 professions.

They keep a register of health professionals who meet their standards, and they take action if registered health professionals fall below those standards. They were created by a piece of legislation called the Health Professions Order 2001.

Registration means that a health professional meets national standards for their professional training, performance and conduct.


British Psychological Society (BPS)

British Psychological Society

Other areas of counselling I deal with

Special interests:
Entertainment business and related issues
Singers and other Creative artists

Post natal depression and anxiety

Relationship issues
Couples and family communication
Obsessive Compulsive Disorder (OCD)

Parents of young people with OCD
Parenting issues and Stress.
Being a parent of a child or young person with special needs or mental health difficulties
Autism, Aspergers Syndrome
Young lives/Family relationship issues
Somatic problems – how stress is expressed through your body
Self-harmful behavioural strategies
Self-esteem and Identity issues

Parents and individuals with hearing impaired close relatives: 
Sign Language:- I have an understanding of deaf culture. If you are a hearing child of deaf parents, or if you would like to see if I can be of help with my understanding of some of the experiences you might have had as a person who is hearing impaired, or who is from a family where there are individuals who have hearing impairment, please do email me to discuss. You may however, find this link more useful than I can be for you:

Research and involvement:
Parents' own childhood experiences of the mental illness of one or more parent.

Daughters of mental illness.

Motherless mothers

Person-centred curriculum in psychology and psychiatry


£70.00 per session

Concessions offered for

  • Trainee counsellors

Additional information

How we begin…

In the first instance, please send me an email summarising briefly what brings you to seek counselling, and including your mobile number.  Please endeavour to ensure that your email is not shared with anyone and that my details are not shared with anyone, and that your email is secure.

Your initial appointment as an individual can  be a single appointment (50 minutes), or a double appointment (100 minutes), where I will gain the best understanding of how counselling  could help you and what could be the best approach.  The next session would be a double session (100 minutes) for deeper exploration of what troubles you.

Ongoing counselling for individuals is weekly for either a single (50 minutes) or  a  double (100 minutes) session.

Fees for weekly appointments only:   During the current times, fees will be temporarily reduced to £60 per 50 minutes for Couples/Relationships (double appointments of 100 minutes are required), £55 per 50 minutes for Individuals and £45 per 50 minutes for students training in counselling, (for weekly appointments only) and are via Telephone or Skype appointments only.  

When Covid restrictions are lifted, the reductions will be ceased, and return to the fees below.

Usual fees:

Counselling is online at present.  The fee for online and face to face counselling is usually the same.  The current reduction is not because the work is online, but has been offered out of goodwill in difficult times. Usual fees are set out below:

Individual Counselling (Face to face or Telephone or Skype counselling): - £70 per 50 minute session (£50 concessions for lower waged household committing to weekly sessions, and student counsellors committing to weekly sessions). 

Relationship counselling:-  £140 (£70 per each 50 minute appoint, a double appointment is required)

Intense blocks:

Intense pre-booked 3-session blocks to explore an anxiety-related issue, or for more intense relationship work, or for working on any specific issue can be very helpful, and are offered at the reduced rate of £150.

Counselling in a Relationship(for any two people) - £70 per each 50 minute therapy session (double sessions are required). Intense blocks of 200 minutes are available at the usual rate and are offered for specific issues.

For communication counselling for more than two individuals please contact me to discuss.

I do not undertake Psychological testing.

When I work

I am currently unavailable.

Further information

Keep Yourself Safe...

It is important that you always remember that a counsellor is NOT an emergency point of contact, and that in an emergency, you should contact emergency services and not your counsellor.  Your counsellor is only available during your appointments, for the process of counselling within each appointment, and not in between or beyond counselling.

Outside of your counselling sessions, keep yourself safe by doing your best to stay aware and to remain honest about the extent of any low feelings you have and to act accordingly. Look ahead and make sure that you know who to contact should you ever suddenly feel at risk to yourself or another. Make your own list of what will help you if you feel low.

You may find the following helpful:

The Samaritans

Web: Samaritans

If you live in the UK, the quickest way that the Samaritans recommend that you contact them is by phone on 116 123, this number is FREE to call.

Crisis Teams:

There should be a crisis team in your area available 24 hours a day, seven days a week. Find out the local telephone number for the Crisis Team in your area, ahead of needing this.

Call 999 or go straight to your local Accident and Emergency Department in your local hospital and wait if you ever feel at immediate risk.

West Wickham, Bromley/ Kent, BR4

Type of session


Types of client

Young people
Older adults
Annette Gensale

Annette Gensale