Susan Quigley, Registered Member MBACP

Susan Quigley, Registered Member MBACP

First Step Counselling Ltd.,
Cranham Community Association Room 11
115a Marlborough Gardens
RM14 1SR

07581 634063 / 07428 911002

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First Step Counselling Ltd.,
Cranham Community Association Room 11
115a Marlborough Gardens
RM14 1SR

07581 634063 / 07428 911002

About me

Sometimes in life we experience difficult feelings which can often leave us feeling alone or lost. These can be Anxiety, Panic Attacks, Low Self Esteem, Relationship Difficulties i.e. a breakdown in a relationship separation/divorce, a bereavement, stress, trauma, family issues, difficulties with our children, adoption issues, addictions whether these maybe drug/alcohol or gambling the list is never ending as everyone's experience is individual to them. At these times in our lives counselling can prove beneficial with the comfort of knowing confidentiality is very important to us and often helps us to feel safer when sharing things which often are very painful to share elsewhere.

I have many years of experience with adults, individual or as a couple, adolescents and children, and am a registered member of the British Association for Counselling & Psychotherapy abiding to their ethics at all times.
I work using CBT mainly for short term counselling which is proven beneficial for mild-moderate depression and anxiety, Mindfulness, helping you live your life in a more fuller complete way of being. Or longer term psychotherapy where maybe your past experiences are having an effect on  
the way you are living your life now.
I studied at South Essex College, Basildon where I gained my Diploma completing my placement and bereavement training at St. Francis Hospice, Havering-atte-bower where through volunteering I gained experience of working with the family members who had suffered a loss through cancer and other life-limiting illnesses. I then continued with St. Francis for a further two years after qualifying gaining further experience in bereavement with individuals and families.

Bereavement is what I feel I specialise in however my clients bring to me many different issues and am experienced in relationship difficulties, adoption, family issues, anxiety, mild-moderate depression, low self esteem, OCD, panic attacks, eating disorders, bullying, abuse, grief/loss, behavioural/anger issues, addictions, alcohol/drugs, marital issues, trauma, gender issues, stress work related/personal and anything else that life often presents.

My further voluntary work was with Open Door based in Grays where I worked with young adolescents, presenting many different issues i.e. low self esteem, peer pressure, bullying, eating disorders, self harm, poor attendance etc and along with  various workshops I attend i.e. Barnado's, Adoption Training, Attached Focused Counselling, Introduction to Working with Couples Workshop, Introduction to Mindfulness Therapy Workshop. My continuing professional development is ongoing where I attend workshops and training courses on a regular basis.

I can offer you short time limited counselling or long term psychotherapy in a friendly safe environment where you can feel comfortable to share with me as much or as little as you would like, with the safety of knowing you will not be judged in any way and are able to be just you, which often can be very difficult, in the outside world, as sometimes we all  may need a helping hand along the way to re-discover who we are and what our own individual needs/goals are, so if you feel in need of support for whatever reason this maybe, why not give me a call on 0758 1634063 to discuss what maybe troubling you or e-mail: and begin taking the first step in gaining back the control you may have lost in your life you may just find this could make the difference you have been searching for.

Training, qualifications & experience

Mindfulness for Healthy Living Workshop (April 2015)
Attachment Focused Counselling Training (October 2014)
Approved Counsellor with Barnardo's Adoption Agency (June 2014)
Enhanced DBS Barnardo's (previously CRB) July 2014
Introduction to Couple Work (Working therapeutically with couples, March 2014)
Certificate of Attendance Management of ADHD & Associated problems in children (March 2014)
Certificate of Registration (BACP Register of Counsellors & Psychotherapists) April 2014
Children Family and Play Therapy Training (3 day course) September 2013
BACP Workshop Setting up a Private Counselling Practise (September 2011)
Child Protection Level 1
Safeguarding Training
Enhanced CRB (27/10/12)
Level 4 Diploma in Therapeutic Counselling (CPCAB August 2010)
Level 3 Certificate in Counselling Studies (CPCAB September 2008)
Level 2 Certificate in Counselling Skills (CPCAB June 2007)

Member organisations


Other areas of counselling I deal with

Hypnotherapy relating with sleep problems, phobias, etc.
Fees are 75.00 per 90 minute session.
I also offer supervision for NHS regd. Nurses which maybe a requirement within their specific job role.

Photos & videos

  • Susan Quigley


Fees: Consultation Fees are £50.00 for 60 minutes and thereafter £40.00 for 50 minutes for Individuals, Couples fees are 60.00 for 60 minutes and Student rates are offered at a cost of £35.00 per 50 minute session where 6 sessions are allocated and payment made in full at time of booking.
Full fees are payable in full unless prior 48 hours is given in the event of cancellation.

Further information

Mainly the issues my clients bring to counselling relate with Low Self Esteem, Trauma, Bereavement issues including unresolved grief, Anger problems, Anxiety, Panic Attacks, Alcohol and Drug issues, Fear and Domestic Violence, Abuse, Stress, Relationship Difficulties, Financial difficulties, Loss of employment, Retirement, loss of a pet, loss of identity, infertility problems, mild-moderate depression, eating disorders, self harm, troubled adolescents, bullying, attachment issues and many more.

I havent got a magic wand but what I do have is a warm safe environment where you can be you. Whether this is due to feeling lost and alone or just want a helping hand to find your way, counselling will help you to explore the difficult times in your life, by helping you to have a clearer understanding and building your confidence enabling you to enhance positive change for a more fulfilling happier life, because feelings are what make us human. I feel my counselling sessions will enable you to connect your thoughts and feelings, and together with you work through any negative experiences which can drain and affect our emotional well-being. Emotions can be very powerful, and can often create sadness within life. Together with not feeling positive, and well, working through your thoughts and feelings are important to restore the balance in our life.

Counselling as in life can be a journey and at times can be painful however through experiencing this process can help you begin to feel more complete and in more control of enjoying a happier fuller life.
As a counsellor throughout our therapeutic relationship together I will show you empathic understanding, unconditional positive regard, ongoing support and begin a journey with you whether this be short or long term I will be with you every step of the way.

Maps & Directions

Upminster, RM14 1SR

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes

Practical details

Sign language: Unspecified
Other languages: None


Monday 9am-9pm Tuesday 9am - 1pm Wednesday 5-8.30pm Friday 4pm-9pm. Saturday appts available upon request. I also offer home visits at an additional charge.

Types of client

Young people
Older adults
Employee Assistance Programme
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