About us

Lifelink are a social enterprise offering mental health support services to young people and adults living in Glasgow City and the West of Scotland. We offer one to one counselling, training and workshops to those in need of support with mental health issues such as stress, anxiety, depression, self-harm and suicidal ideation.

We empower individuals to help themselves.

Lifelink's primary service is one to one counselling support for adults (16+) living in Glasgow City. Our service is based on a single session framework meaning each counselling appointment can be a complete session in itself. All our clients can access 4 sessions, up to a maximum of 8 with each session after the 4th acting as a review appointment to assess the need for ongoing support. As Lifelink works with clients experiencing mild-moderate mental health issues, for anyone requiring more than 8 appointments we are probably not the most appropriate service, however would always endeavour to signpost clients to another referral partner or organisation.

Lifelink Youth offer a similar counselling service for young people aged 11-18 in secondary schools. Young people can also access mentoring and emotional literacy based group work.

Lifelink operate an open door policy meaning the same individual can re-refer into the service as often as they like, however they must wait a minimum of 3 months between one series of counselling ending and another beginning.

Adults living in Glasgow City also have access to free workshops and training via Lifelink. Lifelink offer 3 courses, all of which run for two hours a week for 4 or 5 weeks at a time. The courses available are Stress Management, Relaxation (based on mindfulness principles) and Emotional Literacy.

Lifelink's vision is that people are healthier and happier wherever they live work or learn.

Training, qualifications & experience

Lifelink uses fully qualified, paid counselling staff.

All counselling staff are all accredited with or working towards accreditation with BACP or BABCP.

Lifelink works with local Universities to provide counselling experience placements to students working towards their counselling diploma. All students are supported by a fully qualified mentor and will only see clients who have been previously assessed by a more experienced member of staff and who have consented to a student therapist.

Member organisations *

BACP

British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Photos & videos

Fees

Lifelink is funded by the NHS and Glasgow City Council, our 121 counselling services and group work and training are free to any adult living within the Glasgow City Council Boundary and any Young Person aged 11-18 and attending secondary school within Glasgow City, Renfrewshire or West Dunbartonshire.

Further information

Lifelink encourages individuals to self-refer however we also accept referrals from GP's and referral partners with the client's consent.

Referrals can be made either by calling our head office on 0141 552 4434 or via our website www.lifelink.org.uk/contact/make-a-referral

Lifelink
Suite 1/1
3 Brand Place
Glasgow
Lanarkshire
G51 1DR

Lifelink Maryhill
1455 Maryhill Road
Glasgow
Lanarkshire
G20 9JA

Type of session

In person
Online
Phone
Home visits

Practical details

Sign language Unspecified
Other languages None

Accessibility

Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Unspecified

Availability

Lifelink are currently available within Glasgow City, Renfrewshire and West Dunbartonshire during normal working hours

Types of client

Young people
Adults
Older adults
Organisations
Employee Assistance Programme

Social

Lifelink

Lifelink