About me

Mae cwnsela ar gael drwy’r Gymraeg.

I am currently able to offer online and telephone counselling, as well as a limited number of face-to-face sessions.

On this page you will find information on how I work, the types of issues we can explore in your therapy, and my availability. Please scroll to the very bottom of this page for information about fees, and if you would like any information not found on this page, click the 'message me' button at the top.

About my counselling practice:

Do you feel anxious, low, or unlike your usual self? Has the past been circling around in your head, stopping you from sleeping properly or focusing on everyday tasks? Is there something about yourself you don't like, or something you have been keeping a secret from others, which you'd like to explore privately and in a safe, non-judgemental environment? Do you worry that your issues are not 'big' or 'important' enought to warrant seeking help? Have your issues been dismissed or minimised by others in the past?

If any of this sounds like you, we can work together in a therapeutic setting. Of course, there may be issues you are experiencing which aren't covered here, and if that's the case don't hesitate to contact me to discuss your specific needs. You may be looking to explore your sense of self and identity, for example, rather than wanting to focus on past events. Counselling can help with this, too.

I offer Person Centred talking therapy, which gives you 50 minutes each week to explore your emotions in a safe, non-judgmental environment. Counselling takes time, on average 6-12 weeks, but everyone is different and we will go at your pace. There are no quick fixes or coping techniques in life, however the act of talking about, feeling, and processing your emotions will enable you to move forward from them, rather than avoid them, as you may have been doing now in order to cope day to day.

Counselling takes place between 10am and 4.30pm but I do offer a limited number of evening sessions.

If you’d like any information not listed here, please do get in touch. Clients must be 18 or over, as the way I work is not always effective for younger people while the emotional part of the brain is still developing and self-identity is still forming.

About trauma therapy:

If you have experienced or witnessed a traumatic event, which is now troubling you via flashbacks, nightmares, or other PTSD symptoms, and you do not wish to discuss the trauma itself, please contact me. I am able to offer a specific type of trauma therapy which will involve one online/phone session, one in-person session, and a follow-up online/phone session. You will not need to describe the event in any detail, however, this treatment is not suitable for everyone and will need to be discussed with me before we arrange your session.

About my therapy room:

I am offering a limited number of face to face sessions. The therapy room allows for 2m social distancing, has a screen hanging in the middle, and a window open for air circulation. Please be aware the room is only accessable via a flight of stairs.

Training, qualifications & experience

I am an Accredited counsellor, which means that as of 03/07/20 my practice has met the BACP's higher standard as a competent, ethical and independent practitioner. This is the highest standard awarded by the BACP and I am very proud to uphold this, and will continue to work hard and do the best for my clients.

I graduated from the University of Chester in 2017 with a Distinction in Clinical Counselling at masters level.

During my studies I worked in placement at the Rape and Sexual Abuse Support Centre, and the NHS Primary Care Mental Health Counselling Service. I was kept on to work for these organisations after graduating, and now also see clients for Medra Workplace Counselling, and I have established a counselling service for the charity Gorwel, who previously did not have an in-house counselling service.

Each year I continue to develop my practice, by attending courses and workshops, as well as online training and research, to ensure I have the latest knowledge and information.

In 2020 I focused my research on antiracism issues as it is my belief that white counsellors unwilling to do this work, are not ethically safe to work with BAME clients, even if they do not bring up issues of race or racism within the counselling space.

In 2021 I will continue this work by focusing on the gender binary and how it perpetuates racist stereotypes, and is harmful to both men, women, and anyone outside or between these binaries.

I am especially knowledgable about LGBTQI+ issues, and issues around sexual abuse, however you are welcome to explore any issues you like in my therapy space.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

All LGBTQI+ individuals are welcome to explore and affirm their identity in my practice.

If your issues are not listed above, please do get in touch, as this list is not exhaustive.


£40.00 per session

Concessions offered for

  • Low income
  • Unemployed

Additional information

If you are currently unemployed, on a low income, or on a pension, please contact me to discuss your options.

For short-term trauma therapy, which takes place over 3 short sessions (one of which MUST be in person), the fee is £100 total. As noted above, this is a specific type of therapy and is not suitable for everyone.


Please note I currently have a short waiting list for new clients.

Further information

During our first session, I will explain to you the way in which we will be working together. It is very straight forward, but I use this as an opportunity to ease you into the session, and I find it helps clients to relax if they do not have to sit down and talk straight away. After we have agreed on the way we will be working, I usually start by asking you to tell me a little bit about why you are here.

Quite often, clients give me a lot of information in the first session, and I may not talk much. You will probably have been holding onto things for a long time, and want to get them off your chest as quickly as possible. This is understandable, and I give this space to you, so that you can focus on yourself and the issues which have brought you to therapy.

After the initial session, we will usually go back over this information more slowly, focusing on areas which have not yet been processed, as we work through your therapy together.


Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

My counselling room is unfortunately not wheelchair accessable, as it is up one flight of stairs. I am able to provide telephone or online counselling for those with accessability issues.

Additional languages


Online platforms

Kayley Roberts

Kayley Roberts