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Caroline Verna MBACP Registered Counsellor

Barrow-in-furness LA14 & LA13
Barrow-in-furness LA14 & LA13

About me

I continue to offer covid-secure IN-PERSON, online and telephone counselling during national lockdown.


If you are here with me now, perhaps it's because you're finding it hard to cope. There might be a difficult event in your life and you're feeling overwhelmed and confused. You might feel isolated with no-one to talk to, or you just find it really difficult to talk to supportive family and friends.

I’m offering you the space that you might need to work through anything that’s causing you distress.

I am a fully qualified person-centred counsellor and can offer you that safe space where you will be met with empathy, respect and genuineness as we explore your journey together.  I believe we are all unique and have the resources within us to grow, develop and change.

For me, more important than the modality of counselling used is the therapeutic relationship we will build together and it is likely to be the most important factor in your growth and change.  Having a safe space where you can start to face things honestly and openly without fear of judgement can be a good foundation for change.

Counsellors are not experts in you, we come to sessions as equals giving you the non-judgemental space you need to enable change.  I believe that deep down we already know the answers and have the solutions, but maybe we could all do with a hand now and then to reach them and to filter out the noise.

Part of every counsellor's training is to take a good look at their own lives, examining themselves and their approach to life, sifting through their own patterns of behaviour and working out what is and isn't serving them well.  I hope that together we can do the same for you.

It has been my privilege to have worked with people from all walks of life, sometimes working through grief, loss and trauma, often suffering with low self-esteem, anxiety, depression and low mood, disordered eating and self-harm, but always with a sense that life could be better for them if they could shift their perspective.

I am a registered member of the British Association for Counselling and Psychotherapy which means that not only do I work within its ethical framework, you can also be assured that I have received high quality training and continue to develop my practice through CPD and supervision.

I offer short to long-term counselling to adult individuals and work with a broad range of issues and concerns.

I offer a 1 hour introductory session at reduced cost of £10 which gives you the opportunity to experience me as a person and as a therapist, where you can ask questions and begin to share your experiences safely and in confidence. This will help you decide whether you want to take the next step into counselling.

Could counselling change your life?

Client testimonials:

"Thank you for providing a professional and compassionate service"

"An excellent experience all round that has taught me a lot about myself and how to embrace my thoughts and feelings"

"Caroline accepted what I said without judging me"

*I no longer feel so terribly alone*

Training, qualifications & experience

  • Diploma (HE) Counselling (University of Cumbria)
  • Registered Member MBACP 379693
  • Certificate in Online & Telephone Counselling
  • Certificate in Person-centred Expressive Arts Therapy
  • Certificate in First Aid
  • Enhanced Disclosure & Barring Service (DBS) certificate
  • Fully insured

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Person-centred therapy

Photos & videos


Introductory session (1 hour) - £10

Weekly counselling session (1 hour) -  £40

I accept payment by cash or bank transfer

Further information

Risk mitigation for in-person sessions

The decision to resume in-person counselling is supported by COVID-19 risk assessment and in consultation with the latest UK government guidance, my professional body (BACP), insurance provider (Howden) and clinical supervisor. This is how I will safely deliver these services which I hope provides some reassurance. Please note that as your counsellor I will also be following these directions.

The counselling room is spacious and easily large enough to maintain a 2 metre distance between client and counsellor.

Appointment times will be scheduled to allow for the cleaning of chairs and frequently touched surfaces such as door bell, door handles, stair railings, using antibacterial products. The counselling room will be ventilated between client appointments.

Clients who attend the practice in person must adhere to the following, otherwise the appointment may not go ahead.

If you are feeling unwell you must not attend your appointment under any circumstances. This includes a higher than normal temperature, a new, continuous cough, a loss or change to your sense of smell and taste. You can check if you have coronavirus symptoms and find out how to get a test at: https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/

If you need to reschedule your appointment due to feeling unwell, please contact me by telephone or email prior to your appointment and I will do my best to meet your needs.

If you attend the practice and appear unwell, you will not be seen but may still be charged.

You must arrive as close to your appointment time as possible as no waiting is allowed outside the main entrance or in reception. If the entrance door is locked you will need to ring the doorbell and I will come and let you into the building.

You must not be accompanied into the building by anyone else, unless pre-agreed with the counsellor.

You must wear a face-covering* when entering the building and in common areas eg. corridor, stairs, landing, toilet.

You must use the hand sanitiser provided in reception when entering the building.

Chairs in the counselling room are placed at least 2 metres apart and the wearing of a face-covering* during the session is optional.

You must wear a face-covering* if you need to visit the toilet during your session and must also wash your hands/use sanitiser provided before returning to the counselling room.

At the end of your appointment, you must wear a face-covering* in common areas eg. corridor, landing, stairs, toilet as you leave the building.

You are advised to use the hand sanitiser provided in the counselling room or reception before leaving the building.

You must leave the building immediately and not wait in reception or outside the main entrance.

*a face covering is something which safely covers the nose and mouth. You can buy reusable or single-use face coverings. You may also use a scarf, bandana, religious garment or hand-made cloth covering but these must securely fit around the side of the face.



Type of session

In person
Home visits

Practical details

Sign language
Other languages None


Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair user access Unspecified

My room is upstairs on the first floor. I am on a main bus route and a short walk from Barrow train station. There is free parking nearby. Mobility issues or struggling to get out of the house? I also offer online and telephone counselling.


Day and evening appointments are available.  Why not get in touch now to arrange an introductory session...

Types of client

Caroline Verna MBACP Registered Counsellor

Caroline Verna MBACP Registered Counsellor