Caroline Charles BSc (Hons), UKCP reg psychotherapeutic counsellor, MBACP

Caroline Charles BSc (Hons), UKCP reg psychotherapeutic counsellor, MBACP

The Hub Business Centre
2 Civic Drive

07949 094 792

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The Hub Business Centre
2 Civic Drive

07949 094 792

About me

Effective counselling/psychotherapy is essentially a conversation that deepens over time with a focus on helping you better understand yourself. Depression, relationship difficulties, anxiety, explosive anger, addictive behaviours, unresolved bereavement are symptoms of emotional conflicts that are not fully understood and integrated. My work focuses on helping you gain greater clarity and balance and expands your emotional experience and potential for making new, more productive choices.

After our initial contact by phone or email, we can then meet for a consultation to further discuss your requirements and to get a sense of how we might work together. Clients usually attend regular weekly fifty-minute sessions, arrangements can be either short or long-term, and there will be progress reviews with either option.

I offer a professional, respectful and confidential service.

I work from a comfortable modern practice in central Ipswich, IP1 2QA and should you arrive early for your consultation/session there is a waiting area with refreshments. There is parking nearby and good links with public transport. For a wheelchair user or those with mobility impairments, there is lift access to the second-floor counselling room. My counselling practice is within easy reach of Woodbridge, Felixstowe, Stowmarket and Colchester.

I work with men and women from age eighteen to elders and I am LGBTQIA supportive.

Training, qualifications & experience

I work/have worked in a voluntary and paid capacity within adult counselling services, including, Lighthouse Women’s Aid, Mentis Tree / Acorn CIC (partnership with Wellbeing Suffolk Service IAPT), Lifetrax at Volunteering Matters and the University of Suffolk.


Bachelor of Science (Hons) Integrative Counselling

Advanced Diploma Integrative Counselling

Diploma Integrative Counselling

Certificate in Counselling Skills

I am a registered member of the BACP (No. 247020) and UKCP (No. 2011163780) I adhere to their codes of ethics.

Counselling training completed with Matrix College of Counselling and Psychotherapy and awarded by Middlesex University. I am committed to Continuous Professional Development (CPD) for best practice and development of my professional skills and knowledge.

Member organisations

Registered / Accredited


Accredited register membership


My fee is £40.00 (some concessions are available for students and low-waged)

Maps & Directions

Ipswich, IP1 2QA

Type of session

Online counselling: No
Telephone counselling: Yes
Face to face counselling: Yes

Practical details

Sign language: No
Other languages: None


Mon: 4:30 pm - 7.30 pm; Thu & Fri: 9:00 am - 8:00 pm; Sat: 9:00 am - 1:30 pm.

Types of client

Older adults
Employee Assistance Programme