Susan Shaw Graduate Diploma in Counselling, MBACP

Susan Shaw Graduate Diploma in Counselling, MBACP

Sedan House
Stanley Place

07713 844 808

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Sedan House
Stanley Place

07713 844 808

About me

Life can be challenging and to the extent it is often difficult to see a way forward. Perhaps you feel that something is not working in your world, or that you 'should' be happy, but cannot quite work out why you are not. Or maybe you find yourself repeating the same old behaviours' and wondering how you managed to get to this point again

Counselling can be thought of as offering a way to gain perspective on behaviour, emotions and relationships by providing a platform to express feelings and identify patterns of thinking. It serves as a means to address pain and loss and can help alleviate anxiety, depression and anger in their many forms. Within this it can help develop communication skills for dealing with conflict and frustration thus adding meaning to your life.

Counselling can therefore be a very powerful experience in helping you to identify, come to terms with, change or heal a situation hence finding the right counsellor whom you feel able to work with is essential and an important part of the process. I consider myself open, sincere and approachable believing these to be key attributes to any therapeutic relationship but I also understand that approaching someone unknown to you to talk about what may be very personal, difficult and often complex concerns could feel quite daunting. Given this I strive to maintain an empathic, safe and non-judgemental relationship within a professional and confidential environment from where you might feel able to explore your struggles and gain more control over your life.

I also understand that everyone is a unique individual and that what works for one individual/couple may not work for another. I am able to undertake both short or long term counselling (typically 6-12-18 sessions) dependant on individual need and work with a wide range of issues (see below under experience) and always from a Person-Centred framework incorporating elements of Cognitive Behavioural Therapy (CBT) and Solution Focused (SFT) approaches as appropriate. This means I aim to meet you as an individual/or couple and can tailor your needs accordingly. Central to a Person-centred perspective is the belief that the individual knows best what they may need to explore in order to promote their own healing and within this we would always work at your pace.

My objective is always that you feel heard. You may then come to feel you experience that same topic with which you struggle in a more positive way since having established a relationship, it somehow feels safer to talk about it.

Additional Information

I work within a recognized code of ethics (BACP) from discreet premises accessible to individuals and couples within the Northwest of England, North Wales and surrounding catchment areas. If you feel counselling might be for you and wish to find out more about me, or if you have a more general query about counselling, please feel free to make contact. I have EAP experience and welcome referrals including those from Insurance providers, G.P's, Occupational Health, Human Resources, Business' and Charities.

**FREE PARKING** is available directly outside the premises [for 'up to' 1 hour only] and is entirely at your own risk should you choose to avail yourself.  Both the main market car park (providing free parking after 3pm) and Chester City main bus station are a short 3 minute walk away

The following link provides further information on all other local parking facilities. Further information and directions available on request

Training, qualifications & experience

Graduate Diploma in Person Centred Counselling (accredited with the British Association of Counselling and Psychotherapy - [BACP]
Training in Person Centred Couples Counselling
Certificate in Cognitive Behavioural Therapy
Training in Solution Focused Brief Therapy
*Currently working towards an MSc in Psychological Trauma with the University of Chester
M.A Elective Module Counselling Young People
M.A Elective Module Brief/Short Term Therapy
I am committed to ongoing professional development and hold a range of additional certificates from counselling related workshops.

In addition to my private practice I have 3* years NHS experience providing (industry based) Staff Support risk assessments, counselling and therapy covering both short and long term work (typically 6 + 2+) to employees who had their lives impacted upon by a wide range of issues including but not limited to stress, anxiety, depression, grief, relationship issues and breakdown, conflict, abuse and drug, alcohol dependency. As an adjunct to this I helped pilot and maintain this same facility to the younger often vulnerable apprentice groups within their college setting and in an attempt to normalize the concept of counselling.

I also provided access to psychological therapies for local mental health charity MIND via referral for Primary Care users typically presenting with a wide range of issues including but not limited to stress, anxiety, depression linked to unemployment, debt, low self esteem, divorce, addictions, bereavement, physical illness and disability

I worked for 2+ years in a voluntary capacity counselling a vulnerable and often marginalized male client group in a homeless hostel presenting with a range of related mental health concerns often linked to drug and alcohol misuse and adjusting to life following incarceration. I also have NHS (hospital based) experience counselling female clients grappling with a wide range of emotional issues from neonatal deaths, infertility and the aftermath of a decision to terminate a pregnancy.

Prior to training as a counsellor I held a variety of public sector roles over the years that put me in direct contact with individuals on a one to one basis which helped me gain insight into the conflicts and pressures modern life and work imposes on us and our relationships.

Member organisations


Accredited register membership


The initial session/assessment fee is £30.00 and thereafter £40.00 per (50 minute) session for individuals and £50.00 for couples; EAP's and other associated agencies [*please note that weekend [Saturday] appointments are plus £10.00]. I am able to offer some concessionary rates for trainee counsellors, students and those on low income, please contact me to discuss this further

The initial session should be used to consider how you feel about the idea of counselling; for us both to assess if we feel comfortable working together; and to establish whether you would like us to continue thereafter.

Fees [either cash or cheque] are payable at the end of each session, except where prior arrangements have been made to be invoiced.  Fees for telephone counselling are payable in advance. Payments by EAP, Health care insurance companies and associated agencies are by invoice.

Maps & Directions

Chester, CH1 2LU

Type of session

Online counselling: Yes
Telephone counselling: Yes
Face to face counselling: Yes

Practical details

Sign language: No
Other languages: None


I am flexible and available for daytime/evening appointments

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