Melanie Roberts, MBACP - Turnstone Therapy Practice

Melanie Roberts, MBACP - Turnstone Therapy Practice

Pyrford Road
West Byfleet
KT14 6LD

07599 209812

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About me

I am a Psychotherapeutic Counsellor & Life Coach providing clients with a safe, calm and confidential space, where you can talk through the issues you are currently facing. I will work alongside you & provide support, as you leave no stone unturned to explore your feelings/emotions and increase your self-awareness.

Within easy reach of West Byfleet’s mainline train station, sessions are held in private space within the centre of the village. It is easily accessible for clients from areas such as Weybridge, New Haw, Byfleet, Pyrford, Woking, Addlestone, Chertsey, Cobham, Chobham, Knaphill and the surrounding areas of Surrey.

I draw on a range of theoretical approaches, such as:

  • Humanistic
  • Person Centred
  • Gestalt
  • Psychodynamic
  • Existential
  • Neuro-linguistic Programming (NLP)
  • Cognitive Behavioural therapies (CBT)

This enables me to tailor sessions for each individual client, which I believe builds our working relationship. I sometimes introduce creative techniques into sessions, where these provide a therapeutic/coaching benefit and with the client’s agreement.

Life coaching programmes are available for clients who have reached a crossroads in life and need direction and focus.

Is counselling/Life Coaching for You?

Seeking resolutions for problems that you are facing, with an experienced counsellor/life coach, can assist you to safely explore thoughts and feelings around areas of difficulty in a non-judgemental place where you will have freedom to talk about anything in an uncensored way, which you may not feel able to do with family, friends or colleagues. Talking things through with someone can begin to release the stress or frustration which has been building, allow you to explore how you are feeling about an issue, work through your emotions relating to a painful/traumatic event, come to terms with something that has been weighing on your mind or work through new options to help you move forward.

Training, qualifications & experience

BA (Hons) Integrative Relational Counselling - Middlesex University

CBT Certificate - SDS Seminars Ltd.

Integrated Hypnosis, NLP and Life Coaching Diploma - Life Practice Ltd.

RSA Counselling Certificate - Brooklands College

Affective Neuroscience - CB Counselling Training (CPD)

Sand-Tray Therapy - CB Counselling Training (CPD)

Child Sexual Abuse, Hope for Healing - PODS Trauma Training (CPD)

Fundamentals of Working with Couples / Couples in Conflict - JG Counselling Training (CPD)

I aim to maintain my knowledge through a range of continued professional development (CPD) training courses.

As a therapist I have experience of providing therapy to young adults (17+) through to older generations, within my work for a range of organisations, such as: providing counselling for students at a local higher education college, as a counsellor in a debt counselling charity, as a therapist at a psychiatric hospital and as a counsellor at a community counselling service.

Before becoming a therapist I worked in various industries in the public, charity and private sector, from which I can draw a range of experience. As part of this knowledge, I have a wealth of experience as a manager and trainer, providing guidance and coaching to staff, whilst motivating them to move forward with their careers and at the same time providing emotional support when needed. Again I am able to draw on this experience when working with clients who bring their life and career development issues to the therapy room.

I am a member of the British Association for Counselling and Psychotherapy (BACP) which has strict ethical codes, and professional standards of confidentiality and practice to which I subscribe.

Member organisations


Accredited register membership

Photos & videos

  • Melanie Roberts, MBACP - Turnstone Therapy Practice image 1


Fees per session

Counselling from: £50 per session

Life Coaching Packages: Available on Request

Payments can be made via BACS (to be made 48 hrs in advance of a session) or cash at the beginning of each session.

Further information

Sessions are available Weds-Sat by appointment, please call or email for further information.

Maps & Directions

West Byfleet, KT14 6LD

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: No
Other languages: None


Accessibility information
Wheelchair access: No

The Therapy Room is in the centre of the village where there is plenty of parking and it is also serviced by regular buses and trains direct from both London & Guildford directions. The room is on the ground floor, with a small step at the entrance.


Wednesday to Saturday (by appointment) available - call to enquire

Types of client

Older adults
Employee Assistance Programme