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About me

I am a welcoming integrative online and telephone counsellor working with clients in the UK. You might come to counselling through a desire to shape your future or to process experience. You might want talk about a long-term situation, stressful events, or perhaps you have no idea why you feel tense, anxious or worried.

As an integrative counsellor, I bring together aspects of a range of therapies. With empathy and respect, I support you through anxieties and work towards helping you to feel better. I believe that each of us has within us the resources to work our way through difficulties and make differences to our lives. Take a look at my website for more details and to find out a little more about me.

Training, qualifications & experience

I am an accredited registered member of the National Counselling Society (NCS), and I hold an NCS accredited Foundation Degree in Counselling from Plymouth University. I provide a confidential service within the ethical framework set out by the NCS, and I hold an enhanced DBS certificate.

I have worked as an NHS Occupational Health counsellor, providing counselling for NHS staff across two hospital trusts, both prior to and during the COVID-19 pandemic, and I have worked as a volunteer counsellor for Bath Mind.

I provide friendly individual integrative counselling to adults. I work in a non-judgmental way so that you feel free to be yourself. We talk about what you want from counselling, and I listen to your story. Depending on what you wish to achieve, we have the option of working with a number of therapies including Transactional Analysis, Gestalt, and cognitive behavioural therapy.

We can arrange a specific number of sessions in advance, or you can begin in a open-ended way and continue with as many sessions as feels right for you, with regular reviews.

Counselling can help to regulate the nervous system, which is important in managing stress and anxiety, long term health conditions, and trauma. I work with general anxiety, self-esteem, suicidal thoughts, emotional regulation issues, domestic abuse, people with long term health conditions, personality disorders, victims of crime, people with long term health conditions, trauma, suicidal thoughts, work-related issues, and more.

My current professional development learning is centred around trauma and self-perception.

I began my career as a Registered Nurse for Learning Disabilities (RNLD) caring for people with additional mental health issues. As my five children grew up, I completed a BA (Hons) History and worked as a learning support assistant, a helpline worker for people with Chronic Fatigue Syndrome/ME, a carers’ support worker, an advocate for people within drugs and alcohol services, NHS services, and social services, and a homelessness support worker.

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


National Counselling Society

The National Counselling Society

This Not For Profit association of counsellors and psychotherapists aim to support the counselling profession, members and training organisations.

In 2013 the NCS register was accredited by the Professional Standards Authority under the Accredited Voluntary Register Scheme. Accredited by the Professional Standards Authority.

Accredited register membership

National Counselling Society

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Other areas of counselling I deal with

Victims of online crime, such as dating scams and fraud.

NHS staff both before and during COVID-19.

Clients who have lost relatives as a result of COVID-19 and have experienced the incredible challenges of this experience.

Clients with experience of relationships with people with narcissistic traits or narcissistic personality disorder.

Therapies offered

  • Humanistic therapies
  • Integrative

Photos & videos


£40.00 per session
Free initial telephone or online session

Concessions offered for

  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Additional information

FREE half hour preliminary session
£40 per 50 minute online or telephone session
£35 per 50 minute session concessions (benefits/pension/students)


Please contact me for availability, as this can change quickly, thank you.

Further information

My roles as nurse and advocate were important in leading me to train as a counsellor and enabled me to understand the most important benefits my clients experienced; having someone genuinely listen to their story, take time to recognise the skills and strengths they possessed, and recognise how much courage it took for some to ask for help. As an an advocate, I supported people to express their views, obtain services, and negotiate treatment and contact with professionals within drugs and alcohol services, NHS services, and social services, including the child protection process.

Take a look at my website to find out more!

Type of session


Types of client

Older adults

Key details


Louise Diffey, Integrative Counsellor, MNCS, FdA Counselling

Louise Diffey, Integrative Counsellor, MNCS, FdA Counselling