Nancy Robertson

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Pronoun: she
MBACP Accredited Psychotherapist, BA (Hons), PGDip
Rickmansworth WD3 & St. Albans AL1

About me

People often come to me when anxiety or panic has begun to take over, their confidence has been worn down, or a relationship feels stuck, distant or damaged by betrayal.

You may appear capable on the outside while privately feeling overwhelmed, overthinking everything or doubting yourself. You may be coming to therapy individually, or you may be looking for help together as a couple. Either way, we can begin by making sense of what is happening and identifying what you would like to change.

How I work

I offer a warm, confidential and non-judgemental space where you can speak openly without feeling that you have to protect other people or pretend that everything is fine.

My approach combines thoughtful exploration with practical support. We can look at the experiences, beliefs and relationship patterns that may be influencing how you feel today, while also finding constructive ways to help you move forward.

I will not tell you what to do or offer generic advice. Instead, I will help you understand yourself more clearly, recognise the choices available to you and develop greater confidence in your own decisions.

I work with adults experiencing anxiety, panic attacks, low self-esteem, low confidence, depression, stress, emotional overwhelm and difficult life transitions. I also support people who feel stuck in repeating patterns or who find themselves continually putting other people’s needs before their own.

Relationship and couples therapy

I work with individuals and couples experiencing relationship and marriage difficulties, including:

repeated arguments and communication breakdown
emotional distance or loss of intimacy
affairs, betrayal and difficulties rebuilding trust
uncertainty about whether to remain in a relationship
family pressures and conflicting expectations
intercultural or interfaith relationship challenges
separation, divorce and significant relationship changes

When I work with couples, my role is not to take sides or decide who is right. I help both people understand what is happening between them, communicate more honestly and consider what each person needs from the relationship.

Cross-cultural understanding

As a mixed-race therapist, I have experience working with clients from a wide range of racial, cultural and faith backgrounds, including people navigating mixed-heritage identity, migration, belonging, family expectations, and intercultural or interfaith relationships.

Culture, race, religion and family expectations can influence our identity, relationships and the choices we feel permitted to make. I approach these experiences with openness and respect, without assuming that culture or faith means the same thing for everyone.

Experience and qualifications

I am a BACP-accredited psychotherapist with more than 16 years of professional experience.

My experience includes working in NHS GP surgeries, private practice and Harley Street. I have supported people from many different backgrounds through emotional difficulties, relationship problems and important periods of change.

Practical details

I offer secure and confidential online psychotherapy for adults and couples.

My standard fee is £75 per session.

Finding the right therapist is important, so I offer a free introductory conversation. This gives you an opportunity to tell me briefly what is bringing you to therapy, ask questions about how I work and decide whether you feel comfortable taking the next step.

You can use the “Book intro call” button or email me to arrange an initial conversation.

Training, qualifications & experience

  • BACP Accredited Psychotherapist 
  • Advanced Diploma in Humanistic Integrative Counselling
  • 16 years of clinical experience in the corporate, medical and private sectors
  • 14 years of Private Practice on Harley Street, the NHS Bincote Surgery, the Willows Complementary Centre,  Grief Encounter 

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

BACP
British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred). Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA). Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision. Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training. All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with

Other areas of counselling I deal with

I am bilingual so we can work in English or in French.

Therapies offered

Fees

£75.00 per session

Health Insurance/EAP

  • Cigna

Additional information

The first introductory call is free of charge.

When I work

Mon Tue Wed Thu Fri Sat Sun
Early morning
Morning
Early afternoon
Late afternoon
Evening

148 High Street, Rickmansworth, Hertfordshire, WD3 1BA

21 Victoria Street, St. Albans, Hertfordshire, AL1 3JJ

Type of session

Online

Types of client

Young adults (18-24)
Adults (25-64)
Older Adults (65+)
Couples
Families
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Additional languages

French

Online platforms

Zoom

Social