Jenny Yates • MBACPBA (Hons) Person-Centred Counselling & Psychotherapy

Jenny Yates • MBACP • BA (Hons) Person-Centred Counselling & Psychotherapy

Lifeways Complementary Health Centre
30 Albany Road
CV37 6PG

Spring Clinic
4B Regent Street
Leamington Spa
CV32 5HW

07886 082333

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Lifeways Complementary Health Centre
30 Albany Road
CV37 6PG

Spring Clinic
4B Regent Street
Leamington Spa
CV32 5HW

07886 082333

About me

Hello, my name is Jenny. I guess you're considering coming to counselling and whether it is for you. Life can be really tough at times and there are many reasons why you may be thinking about seeing a counsellor.

It can be such a daunting prospect and be so hard to make that first step. I hope I can make it easier for you.

How can counselling help you?

I understand that life is often complex, yet it's different for each of us. So, my counselling approach is flexible to help you with the challenges that you are facing. I don't believe I am an expert in your life, in fact, I believe you are.

In a counselling session, I won't be telling you what to do. Instead, I'll listen and offer a safe, confidential space in which you can explore your difficulties at your pace. This may be current issues, looking at your past or considering your future. Whatever you decide, the sessions are led by you.

My job is to help you find your own way forward which is much more likely to stick with you long-term. I'll respect you and try to understand how things are for you without judgement. This encourages you to understand yourself more fully and build personal insight.

We can work together to improve your life and well-being.

Client feedback

Some of my clients have been kind enough to share about how they found their counselling.

  • "I am seeing in colour again, thank you"
  • "Somehow, being listened to by you has helped me to understand myself so much more, I am really grateful for that"
  • "Life is not perfect and I'm not sure it ever will be, but I feel so much less down nowadays. Thanks so much for supporting me"
  • "I could tell that you got me and that was a lifeline"
  • "Jenny, I really couldn’t have got through this without you. I thank you from the bottom of my heart"

Sessions are available in Stratford-Upon-Avon and Leamington Spa with on-street parking outside and local train stations and bus routes within walking distance.

My session fee is £40-£50 on a sliding scale.

I offer an initial first session at a discounted rate of £25.00 to give you a chance to see if we could work together. If you think I could be the counsellor for you, feel free to get in touch.

Training, qualifications & experience

Training/Continuing professional development (CPD)

To continually develop my practice experience and qualifications, I regularly attend CPD and training events. Examples of these can be found on my website here -


  • BA (Hons) Degree in Person-Centred Counselling & Psychotherapy – University of Warwick (BACP Accredited Course)
  • Foundation Degree Person-Centred Counselling & Psychotherapy – University of Warwick (BACP Accredited Course)
  • ABC Level 2 Award in Counselling Skills – Warwickshire College

Counselling experience

People have come to me with a variety of different problems:

stress • anxiety • addiction • depression • bereavement • loss • family & relationship issues • panic attacks • domestic violence • abuse (physical, emotional & sexual) • trauma • sexuality • improving confidence • self-esteem

In addition to my private practice, I work as a counsellor at the Shakespeare Hospice in Stratford-Upon-Avon, counselling pre and post bereavement clients. I also work on the helpline for a local charity who support survivors of sexual abuse and rape.

Previously, I worked as a therapist at a charity counselling service in Birmingham.

I'm a registered member of the BACP (British Association for Counselling & Psychotherapy).

Before I became a counsellor, I had experienced therapy on a number of occasions for a range of issues including bereavement, trauma, alcohol issues, anxiety and depression. For me, counselling was life-changing and I hope it can be for all of my clients too.

Member organisations


Accredited register membership

Other areas of counselling I deal with

I have been professionally trained to work with creative approaches. If you are interested and would like to know more, please feel free to ask me about this when you contact me.

Photos & videos

  • Counselling Warwickshire Video
  • Counselling Warwickshire Logo


Sessional fees

My session fee is £40-£50 on a sliding scale. For counsellors in training, reduced rates may be possible.

During our opening session, we can talk about how therapy may progress, so you have an idea about the potential charges. This initial session is offered at a reduced rate of £25.00.

Cash payment at the end of each session or direct bank payment 24 hours prior to each session.


If for any reason you have to cancel a session, then I will only ask for 50% of the fee if less than 24 hours notice is provided.

If you provide more than 24 hours notice, there will be no charge.

Further information

I am able to offer short-term or long-term therapy depending on your needs.

You can find more information about my counselling practice from my website link.

Maps & Directions

Stratford-upon-Avon, CV37 6PG
Leamington Spa, CV32 5HW

Type of session

Online counselling: No
Telephone counselling: No
Face to face counselling: Yes

Practical details

Sign language: Unspecified
Other languages: None


Wheelchair access: Unspecified


Various pm appointments offered. I will attempt to be as flexible as I can depending on your circumstances. Please note that sometimes there is a waiting list for appointments.

Types of client

Young people
Older adults
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