Jenny Yates • MBACPBA (Hons) Person-Centred Counselling & Psychotherapy

Jenny Yates • MBACP • BA (Hons) Person-Centred Counselling & Psychotherapy

Lifeways Complementary Health Centre
30 Albany Road
CV37 6PG

Spring Clinic
4B Regent Street
Leamington Spa
CV32 5HW

07886 082333

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About me


Due to the current situation with Coronavirus, I am now only taking on telephone and online (video) clients for the foreseeable future. I have received training on these formats.

Clients needing support can rest assured that these formats are effective for therapy, although having different implications which would be outlined in an initial session.

For clients who are experiencing financial issues, I am reducing my fees for these types of sessions to help out clients within our community.

I feel it is important to be able to continue with my service of counselling and emotional support during this difficult time without cost being a barrier. If this applies to you, please feel free to discuss in our initial session.

If you have any questions about this, please feel free to get in touch.

In the meantime, I hope you and your loved ones stay safe.)

Hello, my name is Jenny.

I guess you're considering coming to counselling and whether it is for you.

Life can be really tough at times and there are many reasons why you may be thinking about seeing a counsellor.

Perhaps you're feeling depressed on a daily basis? Or you maybe battling with anxiety?

Have you lost a loved one and find it difficult to cope?

Perhaps you're lacking in self-confidence and have low self esteem?

Maybe you've been through abusive relationships and find it difficult to trust?

A relationship may have broken down, leaving you confused and not sure where to turn?

Would you like help to stop drinking alcohol? Maybe a drug or gambling addiction has started to take over your life?

Whatever your issue, counselling can help you to overcome your struggle. It can help you to develop self-understanding and emotional well-being.

I've been into therapy myself - before, during and since my training. So, I understand how difficult it can be to take that first step. It takes great courage.

But, I also know, from first-hand experience, how with the right kind of emotional support, life can be transformed.

How can counselling help you?

I understand that life is often complex, yet it's different for each of us. So, my counselling approach is flexible to help you with the challenges that you are facing.

In a counselling session, I won't be telling you what to do. Instead, I'll listen and offer a safe, confidential space in which you can explore your difficulties at your pace.

This may be current issues, looking at your past or considering your future.

My role is to help you find your own way forward which is much more likely to stick with you long-term.

I'll respect you and try to understand how things are for you without judgement.

This encourages you to understand yourself more fully and build personal insight.

Together, with me as your therapist, we can work to improve your life and well-being.

If you think I could be the counsellor for you, feel free to get in touch by clicking the email button below or calling 07886082333.

Client feedback

I have worked successfully with many clients over the years who have presented with a range of issues.

Some of my clients have been kind enough to share how they found their counselling.

Here's an example...

"Jenny is the first counsellor I've been to that really made me feel she was on the journey for the long-haul. She was dedicated to helping me find the truth in my situation and to try to go forward. I have suffered depression in the past, so having a sense of moving forward was really empowering and important. Thank you."

You can find some more clients' comments on my website at:

Locations & Fees

Sessions are available in Snitterfield, Stratford-Upon-Avon and Leamington Spa with parking outside. Local train stations and bus routes within walking distance.

In Snitterfield, I work from my "Therapy Shed" home office which is a relaxing space with views of the Warwickshire countryside.

I offer an initial first session at a discounted rate of £30.00 to give you a chance to see if we could work together.

My ongoing fees are £45.00 for a 50 minute session. However, if cost is a barrier, please let me know as I may be able to be flexible.

Training, qualifications & experience

Training/Continuing professional development (CPD)

To continually develop my practice experience and qualifications, I regularly attend CPD and training events.

Examples of these can be found on my About Me page on my website -


  • BA (Hons) Degree in Person-Centred Counselling & Psychotherapy – University of Warwick (BACP Accredited Course)

  • Foundation Degree Person-Centred Counselling & Psychotherapy – University of Warwick (BACP Accredited Course)

  • ABC Level 2 Award in Counselling Skills – Warwickshire College

Counselling experience

People have come to me with a variety of different problems:

stress • anxiety • addiction • depression • bereavement • loss • family & relationship issues • panic attacks • domestic violence • abuse (physical, emotional & sexual) • trauma • sexuality • improving confidence • self-esteem

In addition to my private practice, my previous relevant work experience includes:

      • Counsellor at a charity counselling service in Birmingham.

      • Helpline Support for survivors of sexual abuse, rape and sexual violence.

      • Psychotherapist (group and one-to-one) at private residential addiction/mental health rehabilitation clinic.

      • Bereavement Counsellor at a local hospice - pre and post bereavement clients

      • Counselling Lecturer at Evesham College.

I'm a registered member of the BACP (British Association for Counselling & Psychotherapy).

For me, counselling was life-changing and I hope it can be for all of my clients too.

Member organisations


Accredited register membership

Other areas of counselling I deal with

I have been professionally trained to work with creative approaches. If you are interested and would like to know more, please feel free to ask me about this when you contact me.

Photos & videos

  • Counselling Warwickshire Video
  • Counselling Warwickshire Logo


Session fees

During our opening session, we can talk about how therapy may progress, so you have an idea about the potential charges. This initial session is offered at a reduced rate of £30.00.

My ongoing fee for 50-minute session is set at £45.00.

Cash payment at the end of each session or direct bank payment 24 hours prior to each session.

March 2020
Due to the current situation regarding Coronavirus, I am offering clients a reduced rate if they are experiencing financial hardship. If this applies to you, please do not hesitate to ask.

It is a stressful time for all, so I am trying to accommodate clients' circumstances as much as I can.


If for any reason you have to cancel a session, then I will need to ask for the full fee if less than 24 hours notice is provided.

If you provide more than 24 hours notice, there will be no charge.

  • Free / low-cost sessions available

Further information

I am able to offer short-term or long-term therapy depending on your needs.

You can find more information about my counselling practice from my website link:

Maps & Directions

Stratford-upon-Avon, CV37 6PG
Leamington Spa, CV32 5HW

Type of session

Online counselling: Yes
Telephone counselling: Yes
Face to face counselling: Yes
Home visits: No

Practical details

Sign language: Unspecified
Other languages: None


Accessibility information
Wheelchair user access: Yes


Various session times available during the daytime and evenings throughout the week. I will attempt to be as flexible as I can depending on your circumstances.

Types of client

Young people
Older adults