Claire Shaw

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Available for new clients
Available for new clients

This professional is available for new clients.

London, N12
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Hi, I'm Claire and I'm a qualified person-centred counsellor offering online and phone counselling to adults.

Are you feeling anxious or struggling?

  • This could be through a bereavement, or difficulties in a relationship
  • Perhaps health issues such as chronic illness, disability or menopause have affected how you are feeling 
  • Maybe work is causing you stress, or you have been made redundant

Do you feel misunderstood or not heard?

  • Maybe you don’t have somewhere you feel supported to be yourself and to speak freely
  • Perhaps you feel like you don't have anyone to talk to who understands
  • You may need a place to be heard and to explore your feelings 

How can I help?

  • I offer a warm, non-judgmental, and empathic space where you can feel safe to explore your feelings and work through your experiences 
  • This can help develop your self-awareness and confidence
  • I can support you in finding acceptance of what has happened in your life, or in making changes

Training, qualifications & experience

I qualified with a First Class BA (Hons) and Diploma in Person-Centred Counselling from the Metanoia Institute, which is affiliated to Middlesex University. 

I have worked in a number of counselling settings in London, including being Lead Counsellor for a GP practice; more than two years working with a specialised bereavement service; and a year in an organisation offering low-cost counselling to the local community. 

I am a registered member of the BACP – the British Association for Counselling & Psychotherapy - and work according to their ethical framework.

I am a member of ACTO – the Association for Counselling & Therapy Online – and have completed specialised training enabling me to offer you a safe, ethical and professional standard of online and telephone counselling. 

I am registered with the ICO - Information Commissioner's Office - and am fully insured.

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Therapies offered


£70.00 per session

Additional information

I believe it is important that you find a therapist who you feel understands you and with whom you feel comfortable and safe to share what is troubling you.

I offer a no-obligation 25-minute session, either by phone or on Zoom, to help you decide whether I might be suitable for you. This gives you the opportunity to ask any questions you might have and to see how you feel talking to me.

This introductory session can be a chance to briefly describe what brings you to counselling, discuss how the sessions work and for me to answer any other queries.

I will also assess my own competence to work with the issues you want to discuss. If I feel I am not the right counsellor for you, I will endeavour to signpost you to a more suitable service.

The cost of this 25-minute session is £35.

Further information

No matter what your situation is, counselling can provide a space which is confidential, supportive and affirming so that you can work through what matters to you at the pace that suits you, to help you through even the most difficult times. 

As a person-centred therapist, I won’t direct you or give you advice. This way of working holds you at the centre, in the belief that only you are the expert in what is right for you. Guided by you, together we can look at and work through what is troubling you. 

I've been in therapy myself, and I understand that it's not always easy to make the first step and approach a counsellor. I try to make this as straightforward and reassuring as possible.

Although each person’s situation is unique, some of the many issues I work with include:

  • bereavement and other losses;
  • exploring gender, sex and relationship diversity, and offering an affirming approach to LGBTQ+ clients; 
  • chronic illness and disability
  • relationship issues
  • the impact of the pandemic and COVID-19.

Type of session


Types of client

Young adults (18-24)
Adults (25-64)
Older Adults (65+)

Key details

DBS check

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Online platforms



Claire Shaw
Claire Shaw