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About us

Bereavement Support Service

Have you lost a loved one due to a drug-related death in the last 3 years? Would you like someone to talk to?

Scottish Families offers a FREE and confidential support service to provide you with listening and emotional support in the immediate period after the loss of your loved one and, if appropriate, we can arrange up to 6 face to face counselling sessions for you. We can also give you information about local peer support groups to meet together with people who have experienced a similar loss.

Telehealth Programme

Scottish Families is aware of the lack of availability and the inconsistency of services throughout Scotland to families affected by alcohol and drugs.  Families living in rural and remote areas are particularly challenged by stigma and access to support.

This ground breaking programme not only offers 1 to 1 and family support groups but also provides multiple channels of support when and where families need it most. We offer Community Reinforcement Approach and Family Training (CRAFT). CRAFT research has shown that almost 7 out of 10 people who participate in the programme positively influence their loved one to attend treatment.  Support is available through the following channels via pre-booked appointments (For a printable version of our Telehealth leaflet click here):

How to access the service

Contact our Helpline 08080 101011 FREE (free from landlines and mobiles) Monday to Friday 0900-2300 hours. Outwith these times you can leave a voicemail message and you will receive a callback. Alternatively email helpline@sfad.org.uk

Training, qualifications & experience

We are the hub of a network of family support groups across Scotland and provide information and support through this website and our helpline.

We started as a grassroots organisation in 2003 when families expressed their desire to become a united force to raise awareness of the difficulties they face. We are a membership organisation. Family members account for more than two thirds of our membership. We are a company limited by guarantee and we are governed by a voluntary board of directors.


A Scotland which recognises and supports the needs of families affected by the substance misuse of a loved one and the crucial role families can play in the recovery journey. A Scotland which recognises that families need to recover too.


To support families across Scotland who are affected by  alcohol and drugs misuse, and raise awareness of the issues affecting them.

Read more about what we do.

There are at least 134,000 adults in Scotland significantly affected by problematic drug use in their family (UKDPC Families of Drug Users 2009). Family members report feeling isolated, stressed, stigmatised and guilty. Clearly family members need support and services in their own right.

Member organisations *

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.


College of Sexual and Relationship Therapists

COSCA is the professional body for counselling and psychotherapy in Scotland, and seeks to advance all forms of counselling and psychotherapy and the use of counselling skills by promoting best practice and through the delivery of a range of sustainable services. COSCA Counsellor Accreditation is a pathway to entry onto the UKRC.

It is a requirement of all individual and organisational members of COSCA to abide by its Statement of Ethics and Code of Practice and be accountable to the Complaints Procedure. Accredited by the Professional Standards Authority.

We have verified that at least one professional at this organisation is registered with the relevant professional body.


Additional information

All SFAD services are free

226 St. Vincent Street

Drip Road

Type of session

In person

Types of client

Older adults


Scottish Families Affected By Alcohol And Drugs

Scottish Families Affected By Alcohol And Drugs