Penny Mackay

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Dip.Couns MBACP
Available for new clients
Available for new clients

This professional is available for new clients.

Haywards Heath RH16 & Hove BN3
Available for new clients
Available for new clients

This professional is available for new clients.

About me

I am a humanistic counsellor and a highly sensitive, empathic and intuitive person. I can work with you to build a trusted relationship to allow you to talk about anything that you may be struggling with or wish to explore.  

I offer a safe, confidential place to discover your inner resources and find greater fulfilment in your life. I recognise the courage it takes to begin counselling and have much respect for your personal experience.

I can support you to reflect on your experiences and grow your own self-awareness. By challenging the cycles we get stuck in, uncovering the blocks and exploring your experiences, thoughts and feelings in more depth, I can help you to find new perspectives from within. 

I welcome clients of all genders, ethnicities, sexualities, faiths, backgrounds and abilities. I have a particular interest in working with neuro-divergent clients. I am interested in how I can work best with you and would endeavour to accommodate any preferences you have. 

Training, qualifications & experience

I completed my counselling training in Brighton where I qualified with a Diploma in Therapeutic Counselling in 2020. I worked as a support group facilitator and counsellor with Carers Support West Sussex for a number of years prior to starting my private practice. 

I have experience working with a range of issues such as anxiety, depression, low self-esteem, grief/loss, stress, burnout, abuse, relationship issues and more.

I have worked with a diverse clientele of various genders, sexualities, races, ages, faiths, backgrounds and abilities. I have a particular interest in working with neurodivergent clients. I work to empower you in your uniqueness and value you as the person you are.

Member organisations

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Photos & videos


£65.00 per session
Free initial telephone session

Additional information

£65 - 50 minute session in person 

When I work

Mon Tue Wed Thu Fri Sat Sun

Haywards Heath, West Sussex, RH16

Type of session

In person

Types of client

Young adults (18-24)
Adults (25-64)
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Wheelchair accessible rooms available in Haywards Heath

Online platforms