Lyndsey Waugh - Next Step Counselling Services

Lyndsey Waugh - Next Step Counselling Services

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Next Step Counselling Services
54 Front Street
Whitley Bay
Tyne And Wear
NE25 8AQ

0191 250 1515 / 07935 933354

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Next Step Counselling Services
54 Front Street
Whitley Bay
Tyne And Wear
NE25 8AQ

0191 250 1515 / 07935 933354

About me

  • Deciding to see a counsellor can be a daunting first step. It is the time you are ready to go on a journey of self discovery, and understand the issues you are facing.

    Many clients admit that they feel weak at thought of coming to counselling, my immediate response is 'it takes a profound amount of courage to admit there is a problem and even more to do something about it'.

    I am an experienced counsellor, and in the last 5 years I have worked with a variety of different issues which are all listed in the below display lists.

    I pride myself on continues learning to stay on top of all current issues and theories, which means that I am ready to help anyone who gets in touch. My further education allows me to demonstrate and make use of the counselling theories in helping you understand your behaviour and the choices you are making, some of which you may be unaware of and which may be amplifying the issues you are facing.

    I work with each client in an individual way, by finding out what their needs are and how we can work together. At the start of the therapy process I start by finding out your goals and realistic ways of achieving them. Some clients do not have specific goals and this is okay to.

I work using creative tools within the counselling process, I will only use this if it will help the client, and will always discuss this with them first. My aim within counselling is to be able to give clients techniques that they can keep with them forever, and hope to build up techniques throughout the process, to help with other problems that may come up for the client throughout their lives.

I currently offer face to face, telephone and Skype counselling. I firmly believe that counselling can help give a new awareness with problems in life you are facing. At times life can be hard, we find ourselves having to put up with problems we never thought would effect us, things out of our control i.e. Trauma, Bereavement, Anxiety, Stress, Depression to name but a few.

You are not alone, you are not a failure, and counselling could help. Counselling gives you the opportunity to talk through your problems in a safe non judgement environment, where you will be able to embark on a journey of self discovery, which will allow you to understand yourself better, explore destructive patterns of behaviour, help you look at the alternative options and give you awareness of different choices you could make.

Training, qualifications & experience

I am a individual member of the British Association for Counselling & Psychotherapy (BACP), and currently hold a Professional Diploma in Therapeutic Counselling, I have a number add on CPD experience to add to that. Hold a degree in Degree in Education and Training, and teach and right my own courses. At present I'm progressing to be a supervisor.

I believe in furthering my education in line with current policies within the counselling field and becoming an even more dynamic counsellor.

My specialities are working with children with needs including attachment disorder, alcohol fetal syndrom and trauma.

I have also have experience working adults working on a wide range of problems; Grief, Trauma, Sex Problems, Eating Disorders, Anxiety, Depression, General Mental Health to name a few.

Member organisations


Photos & videos

  • Monkseaton Therapy Room
  • Monkseaton Therapy Room
  • Lyndsey Waugh - Next Step Counselling Services image 1


Consultation:   Free (30 minutes, telephone only before session starts)

Individuals:     £35 (first 3 sessions £25 per session)

Couples:         £40

Family/Group: £50

Skype:            £35

Telephone:      £35

School and Business support please see our website for more information and price list.

Promotional Offers

​First three sessions (individual counselling)   £25 per session
Anxiety/Depression Group          £15
Adoption/Foster support Group    £15

(Groups take place at Monkseaton therapy room, held once a month and are smaller groups, max 4 per group).

All sessions will last one hour.

Further information

I'm the owner of Next Step Counselling services which started out five years ago and continues to grow from strengh to strengh (which we are super excited about). We are a friendly down to earth bunch and our specialist team all bring their own unique traits and expertise.

As cheesy as its sounds you really are at the centre of what we do, everything is tailored, from late and flexible appointments, 6 days a week working, and down to our online booking system. All therapy is confidential, professional and is provided in a safe and calm place.

Those of you that are unsure of therapy, we will try our upmost to put you at ease. We are very much in the belief that if you broke your leg, would you not go to the doctors to heal your leg? Your mental health works exactly the same. There are also preventative measures before things get a little too much. We can put in place ways measuring of helping things before they happen.

We have just opened a new therapy service in Monkseaton and provide a confidential, non judgmental service with plenty of free parking and is right next to Monkseaton Metro Staition.

We have a number of affliated counsellors who work with us that bring an abundence of experience on board too.

We are pretty quick at getting back to you, but please allow a max of 24 hours to respond.

Maps & Directions

Whitley Bay, NE25 8AQ

Type of session

Online counselling: Yes
Telephone counselling: Yes
Face to face counselling: Yes

Practical details

Sign language: No
Other languages: None


Wheelchair access: Unspecified


Office Opening Hours •Monday - Thursday 08:00 - 21:00 •Friday 08:00 - 16:00 •Saturday 08:00 - 13:00 Closed Sundays and Bank Holidays

Types of client

Young people
Older adults
Employee Assistance Programme