Helen Cain

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Registered MBACP (Accred), Integrative Counsellor BA (Hons)
Available for new clients
Available for new clients

This professional is available for new clients.

Bury St. Edmunds, Suffolk, IP31
Available for new clients
Available for new clients

This professional is available for new clients.

About me

Hello and a warm welcome to my profile page.

Are you looking for help to make sense of how you are feeling or support to adjust to a significant life change or loss?

It's okay if you are lost and don't know which way to turn. I'd like to offer you space to figure out where you are and find a way towards a more settled and fulfilling life.

I am a UK-based registered and accredited psychotherapeutic counsellor and have a number of years experience working in private practice and within the education sector.

I practice both online and in-person throughout the week and invite you to contact me for an initial free 25-minute conversation - to see if we would be a good fit working together. 

Working together

I understand that you are considering sharing your struggles, fears and worries and so it's important you have a sense that we could build a trusting connection.

I offer you a calm, compassionate and accepting space in which to gradually explore what is troubling you.

How I work

I believe in the power of both our mind and body to communicate when things aren't quite right. Discovering what is going on now by listening to these messages and being curious about the beliefs we learnt early in life about how to be in the world can often shed light on where this discourse originates.

My approach explores ways to welcome the person you really are instead of struggling to be the version that you needed to be then. Sometimes we need help creating a 'system update' when things are particularly difficult and we realise that coping strategies previously adopted in order to survive may not be serving us now.

Talking therapy is central to my practice but I also draw on creative interventions such as grounding, visualisation and focusing through mindfulness when words are hard to find.

Research offers that talking to an experienced, impartial professional contributes to improvements in mental and physical wellbeing. I look forward to the possibility of our working together.

Training, qualifications & experience

My qualifications

  • BA (Hons) Counselling (Integrative)
  • Certificate in Online & Telephone Counselling
  • Access to HE Diploma in Counselling
  • BA (Hons) Business Studies
  • Post Graduate Diploma in Human Resources

Training undertaken

  • Awareness in Eating Disorders & Prevention
  • Awareness in Trauma & Dissociation
  • Bereavement & Loss
  • Breathwork & Embodiment Practices for Working with Anxiety
  • Compassion Focused Therapy
  • Engaging Trauma through Body Psychotherapy
  • Human Toolbox practitioners course
  • Level 2 Safeguarding
  • Mindfulness in Schools, .b training
  • Positive Psychology in practice
  • Polyvagal theory - integrating into counselling
  • Relational Depth in Counselling & Psychotherapy
  • Safe Suicide Awareness
  • Self-harm Awareness
  • Solution Focused Brief Therapy
  • Supporting Young People with Mental Health
  • Supporting clients with ADHD and Autism
  • Systemic Constellation Approach
  • Trauma Informed Breathwork & Practitioner courses
  • Trauma Informed Practitioner training
  • Working Creatively with Trauma and dissociation

I am also a member of the 'Creative Counsellors' organisation. 

Human 'Toolbox'

As well as being a counsellor, I am also a trained ‘Human Toolbox’ practitioner. This is a powerful psycho-educational tool, used to explain why we respond in certain ways to the experiences we face. It is solution focused; it sets out how we can harness the innate tools we already possess within us to take control and find healthier, more informed choices of responding to life’s ever-changing situations. 

Anxiety and depression are normal bodily responses to difficult situations but often our coping mechanisms and behaviours fuel our stress response rather than enable us to manage more effectively. 

I integrate this awareness into my counselling practice wherever appropriate, together with creative interventions, breathwork and mindful somatic awareness. My aim is to empower you to develop the internal resources that can generate greater self-compassion, confidence, energy and joy.

Sensory Loss

I also have experience of providing counselling for visually impaired and blind clients - guide dogs are very welcome in my practice room.

Other experience

Before working in private practice and education, I have worked in addiction recovery, bereavement & loss and in general practice. I have experience with the following:-

 - supporting people affected by addiction 

 - supporting people navigate through bereavement and living losses such as infertility, relationship break-ups, redundancy/retirement, sensory loss, physical and mental health diagnosis, 'empty-nest' and geographical dislocation

 - supporting people living with the physical and emotional effects of surviving trauma

 - supporting people to find greater confidence, self-advocate and work through challenging situations

 - supporting young people struggling with self-regulation, relationships, self-esteem and identity

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with


£50.00 per session
Free initial telephone or online session

Concessions offered for

  • Low income
  • Students
  • Trainee counsellors

Additional information

After your initial online or telephone consultation, my fees are £50 per 50-minute session.

Please see www.integrocounselling.co.uk for further terms and conditions.

When I work

Mon Tue Wed Thu Fri Sat Sun

Sessions available during weekdays, evenings and Saturday mornings.

Further information

Online counselling 

I adapted my therapeutic practice during the Covid-19 pandemic, to offer a meaningful alternative to face to face work. Having qualified as a certified practitioner to work online, I continue to off you the option of video and telephone sessions across the working week, some evenings and Saturday mornings.

Online work enables you to access counselling support at a time and in a place that is right for you. This may, perhaps, give you more possibilities to access support whilst also managing your existing commitments. 

Practice room - in-person therapy

I also have a quiet, village location practice room in rural Suffolk. This is just 15 minutes’ drive from Bury St. Edmunds. 

Both options offer you safe and confidential space to explore personal concerns or a particularly painful issue you may be facing. Many of us experience difficult emotions at certain challenging times in life, some of which are detailed below in terms of what I can help with.

What to expect

To begin, we will spend time talking through your intake questionnaire, your contract and counselling agreement. I will also invite you to share what brings you to therapy and to learn something of your hopes for the future.

In the early stages, I aim to create a sense of safety and trust. Where you can begin to tell your story, without judgement or expectation. I offer you kindness, patience  and encouragement. 

I believe we all possess the inner wisdom and knowledge to know what is best for us. But we can sometimes feel stuck between staying with what is familiar but no longer serving us and choosing a new and possibly unknown alternative. Becoming open to this is part of the process, it is a sign of change, but this is difficult to do alone. 

I will notice, reflect, gently wonder and steadfastly ‘sit alongside’ you as you observe and discover new, and sometimes painful truths. You have the capacity to re-write your story, find courageous new ways forward and separate your past, present and future. 

This takes patience and time to explore but offers a chance to find who you were meant to be.

How counselling works

Things can sometimes feel more difficult before they begin to improve. It can feel exposing, frightening, confusing, unknown, and ‘heavy’ in the depths of the work. Our bodies respond acutely to emotional pain, and it is not unusual to feel physically tired at the same time. You may even feel that you want therapy to end. At times there may be no words to communicate what is happening inside. And that is okay, we will find a way, together.

The process can feel ‘messy’, because we are human and there is no simple, one-stop solution to finding ‘our truth’. .

Moving towards healing

We begin to see ourselves differently, there is light and possibility towards the end. In therapy, we encourage you to ‘test’ out new ways of being, consider alternative viewpoints and listen to yourself. Because you know the answers.

You will know when it is time to end, there will be signs of healing. You are likely to have learnt to recognise your triggers and have developed an ability to replace unhealthy coping strategies with more helpful, healthier ones. You will probably have noticed you return to your normal state more quickly after a stressful experience. Perhaps you recognise feeling less shame and guilt, you are likely to notice feeling more settled and secure in your relationships. Asking for help and expressing yourself are all indications of a growing awareness of your emotional needs.

Counselling has the potential to empower, develop inner strength and encourage resilience. I believe it offers you a route to connecting with your true self, the person you were destined to be before life got in the way.


I work within the BACP ‘Ethical Framework for Counsellors’ and also the BACP Guidelines for Online Counselling and Psychotherapy. As we contract to work together, I will explain that the content of our sessions will not be shared with anyone else, except for the purposes of supervision of my clinical work, or in the instance of a disclosure where I believe you, or someone close to you, may be in imminent risk of harm.

At Integro Counselling, where I practice in partnership with Alison Chadwick, we are committed to ensuring that your privacy is protected. Information you provide to us will only be used in accordance with the privacy statement available on our website. We hold a licence with the Information Commissioner’s Office (ICO) and our licence number is: ZA815346.

And finally....

I am married and live in the countryside with my family. Being in nature has always been my greatest source of peace and remains one of the cornerstones to my wellbeing. I grew up amongst the fruit orchards of Kent and still love nothing more than feeling free outdoors. This is my anchor, it keeps me grounded and helps me to be open and present.

A life shaping diagnosis brought me to therapy and to a career in counselling. I was a client long before I was a therapist, and know something of what it is like to feel broken, alone with pain and separate from a world that seemed to exist from a distance. I am a human being first, just like you, and welcome the opportunity to explore whether working together might feel right for you.

Pakenham, Bury St. Edmunds, Suffolk, IP31

Type of session

In person

Types of client

Young adults (18-24)
Adults (25-64)
Older Adults (65+)

Key details

DBS check

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Online platforms

Google Meet