About me

Initial, free 25 minute consultation

Are you looking for help to make sense of your situation or find ways to adjust to a change or loss? Maybe you are feeling lost and overwhelmed, don't know which way to turn. Would you like to talk about finding a way towards a more settled and fulfilling life?

I offer you an initial, free 25 minute call - to see how we could begin to work together, to enable you to find a way through your stress or worry.

Working together

Our relationship, as client and therapist, will be fundamental in helping you make sense of things. You are preparing to share your struggles, fears and worries and so it is really important that you have a sense that we could build a trusting connection between us. One where you could feel at ease, not judged and secure enough to breathe into your pain, with me gently alongside you. I offer you calm, safe space in which to gradually explore your story, at your own pace.

How I work

I hold a holistic view of our being, respecting equally the power of the mind and body to both communicate and meet our needs. My therapeutic approach focuses on our relationships with ourselves and others; it explores ways of beginning to listen and connect compassionately with our feelings and intuition, our sense of 'knowing' and accept all our parts, including those previously disowned or unknown. As we slow the process of instinctively reacting or distracting, so we can wonder about patterns of behaviour that may not be helping us now, and in turn become more comfortable with responding flexibly to change.

Research offers that talking to an experienced, impartial professional contributes to improvements in mental and physical wellbeing. I look forward to the possibility of our working together.

Training, qualifications & experience

My qualifications

  • BA (Hons) Counselling (Integrative)
  • Certificate in Online & Telephone Counselling
  • Access to HE Diploma in Counselling
  • BA (Hons) Business Studies
  • Post Graduate Diploma in Human Resources

Training undertaken

  • Awareness in Eating Disorders & Prevention
  • Awareness in Trauma & Dissociation
  • Bereavement & Loss
  • Engaging Trauma through Body Psychotherapy
  • Human Toolbox practitioners course
  • Level 2 Safeguarding
  • Relational Depth in Counselling & Psychotherapy
  • Solution Focused Brief Therapy
  • Systemic Constellation Approach
  • Trauma Informed Breathwork


As well as being a counsellor, I am also a trained ‘Human Toolbox’ coach practitioner. This is an incredibly powerful psycho-educational tool, used to explain why we respond in certain ways to the experiences we face. It is solution focused; sets out how we can harness the innate tools we already possess within us to take control and find healthier, more informed choices of responding to life’s ever-changing situations. Anxiety and depression are normal bodily responses to difficult situations but often our coping mechanisms and behaviours fuel our stress response rather than enable us to manage more effectively.

I integrate this into my counselling practice wherever appropriate or offer coaching as a stand-alone service. Before training as a counsellor, I worked in business specifically focused in HR and people services.

Sensory Loss

Further, I have a specialist interest in the needs of individuals and their families affected by sensory impairment and loss and offer informed experience in this area. I have worked in addiction recovery, bereavement and loss support, education and in general practice.

Member organisations


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Therapies offered

  • Behavioural therapy
  • Cognitive and behavioural therapies
  • Cognitive therapy
  • Existential therapy
  • Gestalt therapy
  • Group therapy
  • Humanistic therapies
  • Integrative
  • Interpersonal therapy
  • Jungian therapy
  • Mindfulness
  • Person-centred therapy
  • Psychoanalysis
  • Psychoanalytic therapy
  • Psychoanalytical and psychodynamic
  • Psychodynamic therapy
  • Solution focused brief therapy
  • Transactional analysis


Concessions offered for

  • Low income

Additional information

After your initial telephone consultation, my fees are £40 per 50-minute session, of which £1 per session is donated to Moorfields Eye Charity.

Concessions are also available in certain circumstances.

Please see www.integrocounselling.co.uk for further terms and conditions.


Sessions available during weekdays, evenings and weekends.

Further information

Online Counselling

I have adapted my therapeutic practice during the Covid-19 pandemic, to offer a meaningful alternative to face to face work. Having qualified as a certified practitioner to work online, I now offer video and telephone sessions across the working week.

Online work enables you to access counselling support at a time and in a place that is right for you. This may, perhaps, give you more possibilities to access support whilst also managing your existing commitments. It provides room for exploring personal concerns or a particularly painful issue you may be facing. Emotions that many of us experience at certain challenging times in life.

What to expect

In your first session, we will spend time talking through your intake questionnaire, your contract and online counselling agreement. My intention is to explain how I practice, to understand what brings you to therapy and to learn something of your best hopes for the future.

In the early stages of counselling, I will work to establish a sense of safety and trust. Where you can feel secure to openly share your story, without judgement or condition.

I will encourage you to be begin to be curious, to breathe into sensations that have perhaps felt uncomfortable or even overwhelming before. I will notice, reflect, gently wonder and ‘sit alongside’ you as you observe and discover new aspects to your experiences with yourself and others.

How counselling works

Things can sometimes feel more difficult before they begin to improve. It can feel exposing, frightening, confusing, unknown, and ‘heavy’ in the depths of the work. Our bodies respond acutely to emotional pain, and it is not unusual to feel physically tired at the same time. You may even feel that you want therapy to end. At times there may be no words to communicate what is happening inside. And that is okay, we will find a way, together.

You may even feel stuck, perhaps between the way known but no longer wanted, and the way forward that is unknown and beyond your comfort zone. Or perhaps you just don’t know. Becoming open to not knowing is part of the process, it is a sign of change.

In time, we can learn to re-write our narrative, but only once the full story is known. Only then can we make sense, find new ways forward and separate our past, present and future. This takes patience and is not a linear process. It is often ‘messy’, because we are human and there is no simple, one-stop solution to finding ‘our truth’. It is likely that you will mourn lived losses and so recognise and consider new possibilities in the lighter space that is healing.

Moving towards healing

We begin to see ourselves differently, there is light and possibility towards the end. In therapy, we encourage you to ‘test’ out new ways of being, consider alternative viewpoints and listen to yourself. Because you know the answers.

You will know when it is time to end, there will be signs of healing. You are likely to have learnt to recognise your triggers and have developed an ability to replace unhealthy coping strategies with more helpful, healthier ones. You will probably have noticed you return to your normal state more quickly after a stressful experience. Perhaps you recognise feeling less shame and guilt, you are likely to notice feeling more settled and secure in your relationships. Asking for help and expressing yourself are all indications of a growing awareness of your emotional needs.

Counselling has the potential to empower, develop inner strength and encourage resilience. I believe it offers you a route to connecting with your true self, the person you were destined to be before life got in the way.


I work within the BACP ‘Ethical Framework for Counsellors’ and also the BACP Guidelines for Online Counselling and Psychotherapy. As we contract to work together, I will explain that the content of our sessions will not be shared with anyone else, except for the purposes of supervision of my clinical work, or in the instance of a disclosure where I believe you, or someone close to you, may be in imminent risk of harm.

At Integro Counselling, where I practice in partnership with Alison Chadwick, we are committed to ensuring that your privacy is protected. Information you provide to us will only be used in accordance with the privacy statement available on our website. We hold a licence with the Information Commissioner’s Office (ICO) and our licence number is: ZA815346.

And finally....

I am married and live in the countryside with my husband and teenage sons. Being in nature has always been my greatest source of peace and remains one of the cornerstones to my wellbeing. I grew up amongst the fruit orchards of Kent and still love nothing more than walking or running freely outdoors. This is my anchor, it keeps me grounded and helps me to be open and present.

A life shaping diagnosis brought me to therapy and to a career in counselling. I was a client long before I was a therapist, and know something of what it is like to feel broken, alone with our pain and separate from a world that that seems to exist from a distance. I am a human being, just like you, and welcome the opportunity to explore whether working together might fit for you.

Bury St. Edmunds

Type of session

In person

Types of client

Older adults
Helen Cain

Helen Cain