Kelly Oliver Dougall

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About me

Specialist Counselling for Women Navigating High-Conflict Relationships, Deception & Loss
Do you feel like you are walking on eggshells in your own home?

Many women reach out to me when they are quietly exhausted. You might be managing someone else’s unpredictable moods, feeling like your reality is being rewritten, or grieving a relationship that has fundamentally changed. When speaking your mind risks conflict or being labelled as the problem, it is easy to lose trust in your own judgment.

I offer a calm, confidential, and completely reality-based space where you do not have to edit your thoughts or defend your feelings.

How I Can Support You
Ambiguous Loss & Partner Change: Making sense of the shock, grief, and confusion when a partner or family member changes radically, or when you discover you have been living with a hidden reality.
Coercive Control & Gaslighting: Rebuilding your confidence, boundaries, and sense of self after enduring emotional manipulation or domestic control.
Silencing in Families: Practical and emotional support for mothers, wives, and sisters who feel isolated, shut down, or pressured to keep the peace at their own expense.
Reclaiming Your Voice: Helping you find solid ground again after being bullied, cancelled, or pushed out of family or social circles.
What to Expect
Starting therapy when your trust has been battered can feel daunting. There is no agenda here and no script to follow—just an open, honest conversation about what you are dealing with right now.

Free 20-Minute Introductory Video Call: We can have a brief, no-pressure chat on the phone or video to discuss what you need and see if we are a good fit.
In-Person Sessions: Salisbury House, Wallsend 
Online Sessions: Secure video sessions available anywhere in the UK.
To get in touch: Send a message through the form on this page or email me directly at kelly@kellyoliverdougall.co.uk to arrange our introductory call.

Training, qualifications & experience

  • Certificate in Supervision (2025)
  • FDA Counselling (2011)
  • NVQ Level 4 Advice and Guidance (2009)
  • Edexcel Level 3 NVQ in Advice and Guidance (2009)
  • NCFE Level 3 Counselling Skills and Theory (2004)
  • NCFE Level 2 Certificate in Counselling Skills (2002) 
  • NCFE Level 2 Certificate in Principles of Team Leading (2022)
  • IOEE Level 3 Award in Business Innovation, Sustainability and Growth (2020)
  • IOEE Level 2 Award in Promotion of Products and Services through Social Media (2020)
  • Equality and Diversity (2020)
  • NCFE Level 2 Award in Digital Promotion for Business (2017)
  • NCFE Level 2 Certificate in Developing Enterprise Skills (2017)
  • Safeguarding Adults (2014)
  • Edexcel Level 2 NVQ Health and Social Care (2007)
  • TROCN Access to Higher Education 17 credits (2003)

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

NCPS
National Counselling & Psychotherapy Society (NCPS)

The National Counselling and Psychotherapy Society This Not For Profit association of counsellors and psychotherapists aim to support the counselling profession, members and training organisations. In 2013 the NCS register was accredited by the Professional Standards Authority under the Accredited Voluntary Register Scheme. Accredited by the Professional Standards Authority.

Accredited register membership

National Counselling & Psychotherapy Society
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

National Counselling & Psychotherapy Society

Areas of counselling I deal with

Therapies offered

Photos & videos

Fees

£60.00 per session

Concessions offered for

  • Low income
  • Keyworkers
  • OAPs
  • Students
  • Trainee counsellors
  • Unemployed

Health Insurance/EAP

  • Aviva
  • Cigna
  • Vitality
  • WPA

Further information

Free parking is available nearby

I use Teams for online session, so your session is secure and confidential

Salisbury House, Buddle Street, Wallsend, North Tyneside, NE28 6EH

Whitley Bay, Tyne and Wear, NE26

Type of session

In person
Online

Types of client

Adults (25-64)
Older Adults (65+)
Organisations
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Ground floor access all on one level Accessible toilet facilities are available

Supervision

In person
Online

Relational supervision rooted in person-centred practice. For students and qualified counsellors. Supportive and collaborative.

View supervision profile

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