About me

When life is challenging and you need someone to talk to, it can be daunting looking for the right person to work with and, for that reason, I offer an introductory session at a reduced rate of £20.00, so that you can meet me and see if you feel comfortable working with me.

So, who am I and how can I help you?

My name is Haoli (said like Hayley with an 'O' in the middle), I'm an experienced counsellor, accredited by the BACP, and my aim is to provide a warm and welcoming space, where you can explore the difficulties you're facing in a confidential and non-judgemental environment. Of course, talking to a stranger can sometimes feel quite challenging in itself, but I hope that in meeting me,  you'll feel comfortable enough to start building a relationship that feels safe enough to start exploring the issues you're struggling with. So please feel free to email me - or send a text if you prefer - and we can get that first session into the dairy. (Please note, you're also welcome to try calling me, but as I'm often in with a client, it's probably best to email or text instead.)

So, what experience do I have?

My experience includes working with many different issues such as depression, anxiety, panic, low self-esteem, anger, relationship and family issues, as well as all kinds of loss (which could include areas such as health, employment, divorce, miscarriage, bereavement etc.) I also work extensively with people who've experienced abuse of all kinds (be it emotional, physical or sexual) - and recognise the impact that this can have on a person - physically, emotionally and spiritually.

Of course, all of these issues can cause deep emotional pain, and have a serious impact on life in general, and I therefore offer the time and space in which to talk about how you feel, and aim to help you find a way through to a place of greater contentment and well-being.

How do I work?

As each individual person is different, my way of working is based on your own specific needs, meaning that you, the client, are at the very centre of my work. For those who want to know more about the model of counselling, I use an integrative model which is Person-Centred at its core, but which draws from Psychodynamic insights and uses CBT and creative methods when appropriate. When working with trauma, I work within a "3 phase model", which focuses initially on safety and stabilisation before processing of memories, whilst also using "Lifespan Integration" protocols in order to access and heal trauma held in the body. (For more information on Lifespan Integration, please go to: https://lifespanintegration.com/uk/)

What about counselling for couples?

When dealing with relationship issues, I draw heavily from "Attachment Theory" and "Emotionally Focused Therapy", which not only looks at troublesome patterns being repeated in the relationship, but also goes deeper to what's behind the behaviour. It looks at the deep longings of each person and aims at replacing negative cycles with a greater feeling of “bonding”, which enables a healing environment in which each finds support and encouragement once again. This, instead of anger, blame and accusations - all of which can tear the couple apart.

How long does counselling last?

The answer lies mostly in what your needs are - and what will work best for you. I therefore offer both short-term therapy (6-12 sessions) which can help you discover your inner strengths and to work out coping strategies to help manage day-to-day living, or longer-term therapy which draws more from psychodynamic insight, and which helps to make sense of the present, by exploring the past.

Where do I work?

I work from my home which is on the northern side of Swindon, and close to the Asda/Orbital Shopping Centre, just off the A419. The room I use is completely private, and has its own separate entrance on the left hand side of the house.

Parking is available on my driveway, or outside the door on the left hand side.

Training, qualifications & experience

I'm an accredited Counsellor with BACP (British Association of Counsellors and Psychotherapists) and a UKRCP Registered Independent Counsellor/Psychotherapist. As an independent practitioner, I'm also registered with the BACP Register of Counsellors and Psychotherapists, which is approved by the Professional Standards Authority for Health and Social Care.

I hold a CPCAB Level 5 Diploma in Psychotherapeutic Counselling, a BA (hons) degree in Psychology and a PGCE. That means I'm also a qualified trainer and, over the years, I've been involved in various levels of Counsellor Training. I have also completed training in Lifespan Integration.

I'm part of the Swindon Counsellors and Psychotherapists' Network (SCPN), was a member of TAG (Trauma and Abuse Group) whilst it was operational and, apart from my private work, I worked as a Counsellor in the Voluntary Sector for ten years.

I'm also a registered member of the ACC (Association of Christian Counsellors), but have no expectation that my clients will hold this same world view and, believing as I do in the intrinsic value of every human being, I'm more than comfortable working with people of any faith - or no faith at all

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


Association for Christian Counsellors

The Association of Christian Counsellors is a professional body representing and setting standards for Christian counselling and care in the UK.

The organisation is made up of various different membership categories, including Counsellor and Accredited, and requires all members working as counsellors to undertake Continuous Professional Development on a regular basis.


British Association for Counselling & Psychotherapy

BACP is one of the UK’s largest professional bodies for counselling and psychotherapy. Therapists registered with the Association fall into a number of different membership categories such as Individual Member, Registered Member MBACP and Registered Member MBACP (Accred), each standing for different levels of training and experience. MBACP (Accred) and MBACP (Snr Accred) members have achieved a substantial level of training and experience approved by the Association.

Registered members can be found on the BACP Register, which was the first register to achieve Accredited Voluntary Register status issued by the Professional Standards Authority. Individual Members will have completed an appropriate counselling and/or psychotherapy course and started to practise, but will not appear on the BACP Register until they've progressed to Registered Member MBACP status.

All members are bound by a Code of Ethics & Practice and a Complaints Procedure. Accredited by the Professional Standards Authority.

Accredited register membership

British Association for Counselling & Psychotherapy

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

Association for Christian Counsellors

Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.


£45.00 per session

Concessions offered for

  • Trainee counsellors

EAP/Health Insurance Providers


Additional information

I charge a reduced rate of £20.00 for the first session, after which I charge £45.00 per session for individuals, and £60.00 per session for couples. When working with Lifespan Integration, however, I charge £55.00 per hour, up to a maximum of £75.00, as these sessions can take up to 1.5 hours.

If clients are unable to attend a session, I ask for 24 hours' notice, otherwise I charge a £20.00 cancellation fee.

Sessions usually take place on the same day and time each week, although I can be flexible for those working shifts or on work rotas.


Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Day and early evening appointments available. My first appointment on any given day is usually 10.30am, with the last appointment being at 5.00pm. 

Further information

Unfortunately, my home doesn't provide access for clients with mobility difficulties, but I'm more than happy to work with people remotely, if this works better for them.

6 Chatsworth Road
SN25 4TS

Type of session

In person

Types of client

Older adults
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Haoli Rein

Haoli Rein