91-94 Saffron Hill

0808 8020 133

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About us

GamCare operates the National Gambling HelpLine, providing information, advice and support for anyone affected by gambling problems. Advisers are available 24 hours a day on Freephone 0808 8020 133 or via web chat at

We also offer a range of free treatment across England, Scotland and Wales, as well as a moderated Forum and daily chatrooms so that people can speak to others experiencing similar issues and seek support.

GamCare provides free, specialist treatment for anyone experiencing difficulties resulting from a gambling problem – including gamblers, partners, family members, friends - across Great Britain. Treatment can be provided face-to-face, online or over the phone, and we offer both individual and group sessions.

Our specially trained and experienced practitioners can give you the safe, confidential space you need to work through the issues and situations connected to gambling in your life, and we will work with you to find the best methods of dealing with these situations going forward.

Our practitioners work within a broad range of therapeutic approaches, meaning that GamCare can provide treatment that is tailored to your needs.

Training, qualifications & experience

Our service is confidential, accredited by the British Association for Counselling and Psychotherapy (BACP) and abides by their Ethical Framework for the Counselling Professions. Please note our service is not provided by the NHS.

All staff have qualifications and experience relevant to their role and all staff have regular supervision and annual appraisal. We undertake regular mandatory safeguarding training, including training on how to manage suicidality for our clinical teams.

Member organisations *

Registered / Accredited


Accredited register membership

* We have verified that at least one professional at this organisation is registered with the relevant professional body.

Areas of counselling we deal with


        All services are free of charge.

        Further information

        Please call the National Gambling HelpLine on Freephone 0808 8020 133 or visit for further information.

        Maps & Directions

        London, EC1N 8QP

        Type of session

        Online counselling: Yes
        Telephone counselling: No
        Face to face counselling: Yes
        Home visits: No

        Practical details

        Sign language: Unspecified
        Other languages: None


        Accessibility information
        Wheelchair user access: Yes

        We work with a range of partners across Great Britain and will be able to accommodate accessibility requirements.

        Types of client

        Young people
        Older adults
        Employee Assistance Programme