Counselling Directory Policy

All information displayed on a Counselling Directory profile is provided exclusively by
the counsellor/psychotherapist. When you see the Counselling Directory Policy Approved seal, it means Counselling Directory has verified the following:

Individual Profiles

professional body.

Organisation Profiles

professional body

This is our policy for allowing individuals and organisations onto Counselling Directory. However it is your responsibility to confirm these details are still accurate as we do not monitor any changes after approving profiles.

It is up to each professional listed to inform us of any changes, and up to you to verify with counsellors/psychotherapists that the information is still correct. You accept full responsibility for all communications with any counsellor/psychotherapist contacted via the website. Counselling Directory shall in no event be liable to you or to anyone for any decision made or action taken by you in the reliance on information provided on Counselling Directory.

You should make full enquiries into the expertise of the counsellor before attending the first counselling session. Whichever counsellor/psychotherapist you decide to see, either ask for proof of qualifications and insurance cover, or ask to see their registration details with their recognised professional body. Memberships are annual so it's best to check the counsellor is still a member, as we do not monitor this. Insurance cover is also annual so confirm this is still in date too. We do our utmost to ensure the counsellors on our site are qualified and/or registered with a recognised body, however we strongly recommend that you do take the necessary steps to verify this as we will not be held responsible for any false information.

Counselling Directory is not intended as a website for verifying the qualifications, abilities, credentials or professionalism of any counsellor/psychotherapist listed and is not responsible for any member listed in the directory. Although we see a relevant qualification for those not registered with a professional body, an approved listing does not mean that Counselling Directory endorses or accredits that qualification. Counselling Directory does not warrant or represent that the directory or any part thereof is accurate or complete. Counselling Directory disclaims all warranties, either express or implied, including but not limited to the implied warranties of fitness for particular purpose.

Please read our terms and conditions for further information.