Serendipity Psychology Services Ltd
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This professional is available for new clients.
This professional is available for new clients.
About us
Are you feeling anxious, depressed, experiencing problems with relationships or struggling with low self-esteem that is making it difficult to enjoy life? Have you tried to overcome this but still feel stuck? If you are looking for things to change, I would love my team to support you.
In my work with clients seeking therapy for anxiety, depression, relationship problems or low self-esteem, I often see a mix of emotions. Some feel a sense of hope as they explore the possibility of relief from their difficulties whilst others experience nerves about sharing their stories with someone they don't know. It's completely normal to feel self-doubt or worrying that others may not fully understand your experiences. However, I have helped hundreds of people like you and will ensure you feel safe and have space in our sessions to talk things through. In therapy, you will have someone who walks along side you so you never have to feel alone in this journey of changing things for the better.
Clinical Psychology - what does therapy look like?
As a Chartered Clinical Psychologist, I have been trained to support people with a wide range of psychological difficulties using a range of psychological perspectives. During the initial session, we will explore the current difficulties you are experiencing to gain a greater understanding of why these may have developed. We will talk about what you wish to achieve during our sessions to ensure that we are focused on what is important to you. Whilst therapy will require you to talk about aspects of your life that can be challenging, my aim will be to make you feel at ease, listened to and understood in a non-judgmental and compassionate manner. At the end of this session, we will discuss some recommendations made from the information you have kindly provided, regarding what I feel would be helpful for you to move forward to achieve your goals. The sessions following this, will take an integrative approach, incorporating a range of therapeutic techniques that are tailored specifically to ensure that they address the needs and goals that we have identified together.
About Serendipity Psychology Services, Heart of England
I am also a Clinical Lead and Director of Serendipity Psychology Services, across Worcestershire, West midlands and Warwickshire. I lead a team of mental health specialists who share my commitment to making this therapy journey as straightforward and supportive as possible. We understand that finding a therapist is no small task—it’s a big step that can feel overwhelming, especially when you’re already feeling vulnerable. At Serendipity, we remove that burden by taking the time to understand your unique needs and matching you with the best therapist in our team.
Our team includes a range of highly skilled clinical psychologists , counsellors and psychotherapists, each with specialised expertise and a commitment to evidence-based, compassionate care. When you reach out, you’ll be paired with a therapist who is best suited to meet your individual needs. We handle everything for you, so you can focus on the most important part: your journey towards healing and growth.
Dr Natalie Knight, Clinical Psychologist who works with young people and adults in Worcester and online.
Dr Natalie Knight has ten years of working in the NHS across a range of mental health needs. Prior to leaving the NHS in 2023, Natalie provided psychological assessment and therapy for children, young people and their families in a paediatric team at Birmingham Children's Hospital supporting with physical and mental health conditions. Natalie has worked in private practice since leaving the NHS, working with adults and young people.
Natalie specialises in supporting people who are experiencing anxiety, low mood and OCD. Therapeutic approaches, include Acceptance and Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT), Compassion Focussed Therapy (CFT) and Mindfulness. Natalie will often combine one or more of these approaches to best suit the needs of the person she is working with.
Natalie offers in-person sessions, online sessions or a mixture of the two.
Nisa Burton, Psychotherapist who works with adults in Worcester and online.
Nisa is a BACP registered psychotherapist and is also completing her Master’s degree in Integrative Psychotherapy (UKCP qualified).
Nisa works with a range of client issues, mainly centring on relational attachment and difficulties which can come up in number of ways: trauma and complex PTSD, complex family and marital dynamics, working with self-esteem, anxiety, depression, anger management and many more.
Nisa offer in-person sessions, online sessions or a mixture of the two.
Nia Ruparelia, Integrative counsellor for adolescents and adults (MBACP)in Leamington Spa and online. Saturday appointments available
Nia is a proud member of the British Association for Counselling and Psychotherapy (MBACP). Nia brings a wealth of experience from her time working within the NHS and The Psychotherapy Room in Derby. Nia holds a Master’s degree in Integrative Counselling and Psychotherapy from the University of Derby, recognised by the BACP.
Nia's therapeutic approach is eclectic and tailored, incorporating Cognitive Behavioural Therapy (CBT), Person-Centered Therapy (PCT), Attachment Therapy (AT), as well as Mindfulness and Compassion-Focused Therapy (CFT). These psychological approaches are adept at addressing a wide array of emotional and psychological challenges faced by adolescents and adults.
Nia has experience in supporting clients with trauma, domestic violence, sexual abuse, mental health conditions such as anxiety, depression, bipolar, eating disorders, grief, bereavement, and OCD, as well as life transitions and self-esteem concerns. Nia aims to provide a supportive, empathetic environment where that journey can be navigated safely and effectively.
Nia offers in-person sessions, online sessions or a mixture of the two
Laura Fry Child and Young Peoples Counsellor (5-25 years old) Leamington Spa and online.
Laura an integrative counsellor, who tailors her approach to meet the unique needs of each young person she works with. Drawing from a range of modalities, including, cognitive behavioural therapy (CBT), art and creative therapy, systemic family therapy, narrative therapy and trauma-informed techniques, Laura supports clients up to the age of 25 with a variety of challenges, including anxiety, depression, trauma, relationship issues, bereavement and loss. Laura works collaboratively with each client to help them develop coping skills and resilience. Laura is dedicated to empowering young people to process their emotions, understand their experiences and move forward with a greater sense of well-being.
Laura comes to counselling from an education background having worked in a variety of roles for 12 years. This has given her insight and understanding into some of the social and emotional difficulties young people experience, such as academic stress, bullying and self-esteem issues. Laura hold a bachelor's degree in education, a diploma level 7 in children and young people counselling and is currently completing a master's in CYP counselling.
Laura also work as a volunteer counsellor at a bereavement charity.
Ready to Take the Next Step towards feeling better? Here's How to Get Started...
Booking to see the right therapist at Serendipity Psychology is simple. Contact us today to schedule your FREE initial 15-minute consultation. We will guide you through the process, personally helping you find the right therapist and appointment time to suit your needs. Just click on the link at the top of the page, email me at sberger@serendipitypsychology.co.uk or contact me by telephone on 07498 519586.
Training, qualifications & experience
All our therapists have a wide range of qualifications including postgraduate doctoral level training, degree level and, or masters level qualifications. Some of our therapists have all three of these! Our therapists have also gained significant further training in specific therapeutic modalities (i.e. CBT, DBT, CFT, ACT), presenting issues and client groups (child and adult). We are lucky enough to claim that we have some of the top-level specialists in the country working with us on our team and the best thing about this is that those specialists have signed up to offer all of our team their support and help in our work as we need it.
Everyone in our team is accredited or actively working towards accreditation with the best professional membership bodies including HCPC, BACP, UKCP and NCS so you can be assured that our team have received the training and experience they need to know how to help in the best possible way. More information about the qualifications and training of specific members of our team is available on our website under their profile information.
Member organisations *
school Registered / Accredited
Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.
The HCPC are an independent, UK-wide health regulator. They set standards of professional training, performance and conduct for 16 professions.
They keep a register of health professionals who meet their standards, and they take action if registered health professionals fall below those standards. They were created by a piece of legislation called the Health Professions Order 2001.
Registration means that a health professional meets national standards for their professional training, performance and conduct.
Areas of counselling we deal with
Therapies offered
Photos & videos
Fees
£70.00 - £130.00
Free initial telephone or online session
Health Insurance/EAP
Additional information
Psychotherapist fee £70 per 50 minute session
Clinical psychologist fee £130 per 50 minute session
When we work
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Further information
Ready to Take the Next Step? Here's How to Get Started...
Ready to take the first step towards feeling better? Booking to see the right therapist at Serendipity Psychology is simple. Reach out to us today to schedule your FREE initial 15-minute consultation. We will guide you through the process, personally helping you find the right therapist and appointment time to suit your needs. Just click on the link at the top of the page, email me at sberger@serendipitypsychology.co.uk or contact me by telephone on 07498 519586.
The Initial assessment session will be a 50 minute appointment. This session will focus on gaining an in-depth understanding of the difficulties being experienced and will include recommendations of treatment moving forward.
Psychological approaches
Cognitive Behavioural Therapy (CBT)
CBT is a short-term, problem-focused form of behavioural treatment that can support recovery in areas such as anxiety, depression, panic OCD and trauma. Through CBT, people learn that their perceptions directly influence the way they respond to specific situations in their behaviours and actions. During CBT, clients learn how to challenge and question the rationality of specific thoughts to directly influence their emotions and behaviour. Clients are also encouraged to test out new beliefs through changing their behaviours through planned experiments. In this way, CBT targets specific unhelpful thoughts and beliefs and has a ‘here and now’ focus on the relevant set of client symptoms e.g. Panic Disorder. The Principles of CBT can be tailored to each client’s needs and situation.
Acceptance and Commitment Therapy (ACT)
ACT looks at what makes up our internal world and how we can interact with it. ACT addresses our processes of thinking; how we internally process our stream of thoughts. It focuses on how we can rest ourselves in the present moment, rather than being focused on past memories or consumed by worry or anticipation of the future. ACT also looks for what we truly value in life and how we might move towards the version of ourselves that is grounded in what is personally meaningful for us and gives us purpose. The Principles of ACT can be tailored to each client’s needs and situation.
Compassion Focused Therapy (CFT)
CFT model suggests there are three different emotion regulation systems: a threat system, which generates anger, disgust, or fear to protect us; a drive system, which motivates us to seek outside resources like relationships, food, and status; and a soothing system, which is activated when we feel peaceful and content. Mental health difficulties can be influenced by an imbalance between these three systems. CFT provides ways to learn how to better balance these systems and help promote mental and emotional healing by encouraging you to be compassionate toward yourself and other people.
