Serendipity Psychology Services Ltd

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Psychologists, EMDR therapists,Psychotherapists, Counsellors

About us

Are you finding it difficult to cope with life's challenges? Whether you're feeling overwhelmed, stressed, unmotivated, or simply not yourself, these feelings can affect your daily life and overall well-being. If you've tried to manage this on your own but still feel stuck, we’re here to help. If you’re ready for things to improve, we would love to support you on your journey toward better mental health.

Welcome to Serendipity Psychology in Worcester – a compassionate team of registered psychologists, psychotherapists, and counsellors dedicated to helping adults, young people, and families overcome mental health difficulties. We offer expert support for conditions such as anxiety, depression, OCD, trauma, low self-esteem relationship challenges and more.

Why Choose Us?    

Our Worcester based team specialises in evidence-based therapies recommended by the National Institute for Health and Care Excellence (NICE), including 

  • Cognitive Behavioural Therapy (CBT)
  • EMDR (Eye Movement Desensitisation & Reprocessing)
  • Compassion Focused Therapy (CFT)
  • Transactional Analysis (TA)
  • Mindfulness. 
  • Acceptance Commitment Therapy (ACT)
  • Dialectical Behaviour Therapy (DBT)
  • Psychodynamic and Humanistic  approach

We tailor each therapy session to your unique needs, ensuring the best possible support on your journey to mental well-being.  We understand that reaching out for help can feel overwhelming, especially if you're experiencing anxiety, low mood, or lack of motivation. That’s why we make the process simple and supportive. When you contact us, we take the time to understand your needs and match you with the most suitable therapist in just one phone call. Our goal is to make therapy accessible, comfortable, and effective for everyone.

We also have a team of clinical psychologists who can provide ADHD screenings and/or   ADHD assessments and diagnosis.  Please do get in touch if this is something you would like to learn more about. More details can be found here https://www.serendipitypsychology.co.uk/neurodiversity-adhd-autism-assessments-support/

Meet Our Expert Worcester Therapists :    

Dr. Natalie Knight – Clinical Psychologist Worcester (weekdays and weekend slots available)

Specialising in anxiety, low mood, OCD, and trauma, Dr. Natalie Knight has over 10 years of NHS experience supporting children, young people, and adults. She offers in-person and online therapy using approaches such as EMDR, CBT, ACT, CFT, and Mindfulness. Natalie’s warm, collaborative style helps clients feel supported and understood as they work through emotional difficulties.

Nisa Burston Psychotherapist (available weekdays in Worcester and Leamington Spa)

Nisa is a BACP-registered psychotherapist and a UKCP-qualified Master’s student in Integrative Psychotherapy. Operating out of Tardebigge, Worcestershire, and Leamington Spa, she provides in-person and online therapy.
Nisa specialises in relational attachment issues, trauma, complex family dynamics, and anxiety, operating from a relationally psychodynamic perspective. Nisa provides a safe, non-judgmental space to help clients explore underlying patterns, build emotional tolerance, and gain the self-awareness needed to navigate life's challenges with greater agency.

Loraine Proctor – Trauma-Informed EMDR Therapist Worcester and Stratford

Loraine has over 10 years of experience working with adults, specialising in trauma, PTSD, depression, and anxiety. She is a qualified EMDR practitioner and an expert in supporting survivors of sexual violence. Loraine adopts an integrative approach, combining various therapeutic techniques tailored to each individual’s needs, helping clients achieve greater self-awareness and emotional healing.

Ready to Feel Better? Here’s How to Get Started:                              

Booking therapy with Serendipity Psychology Worcester is simple. Contact us today for your FREE 15-minute initial consultation. We will guide you through the process, helping you find the best therapist and appointment time that suits your needs.

Call us at 01536 684400
Email support@serendipitypsychology.co.uk

Or click the link at the top of the page to schedule your consultation online
Take the first step toward emotional well-being today — support is just a call away.

Training, qualifications & experience

All our therapists have advanced qualifications, including postgraduate doctoral, master's, and degree-level training—some with all three. They also hold specialist training in key modalities such as CBT, EMDR, DBT, CFT, and ACT, with experience working with diverse client groups, including children, young people, and adults.

We are proud to work with some of the country’s top mental health specialists, who support our team to ensure you receive the highest quality care.

All therapists are accredited or working towards accreditation with professional bodies like HCPC, BACP, UKCP, and NCS, so you can be confident in their expertise. For more details about each therapist’s qualifications, visit their profile on our website.

Member organisations *

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

HCPC
Health and Care Professions Council (HCPC)

The HCPC are an independent, UK-wide health regulator. They set standards of professional training, performance and conduct for 16 professions.

They keep a register of health professionals who meet their standards, and they take action if registered health professionals fall below those standards. They were created by a piece of legislation called the Health Professions Order 2001.

Registration means that a health professional meets national standards for their professional training, performance and conduct.

We have verified that at least one professional at this organisation is registered with the relevant professional body.

Areas of counselling we deal with

Therapies offered

Photos & videos

Fees

£70.00 - £140.00

Health Insurance/EAP

  • Aviva
  • Axa Health

Additional information

Psychotherapist  fee £70 per 50 minute session

EMDR therapist fee £110 per 50 minute session

Clinical psychologist fee £140 per 50 minute session

ADHD screening £300

ADHD assessment £1995

When we work

Mon Tue Wed Thu Fri Sat Sun
Early morning
Morning
Early afternoon
Late afternoon
Evening

Further information

Ready to Take the Next Step Toward a Happier, Healthier You?

Starting your journey to better mental well-being is easy with Serendipity Psychology. We offer a no-cost, 15-minute initial consultation to help you find the perfect therapist and appointment time tailored to your needs. During this friendly call, we’ll discuss your goals and guide you through the process, making your next steps straightforward and stress-free.

To get started, simply click the link at the top of the page to book your free telephone consultation. You can also reach out directly via email at support@serendipitypsychology.co.uk or call us at 07498 519586.

Take the first step today—help is just a click or call away!

Psychological approaches information

Cognitive Behavioural Therapy (CBT)

CBT is a short-term, problem-focused form of behavioural treatment that can support recovery in areas such as anxiety,  depression, panic OCD and trauma. Through CBT, people learn that their perceptions directly influence the way they respond to specific situations in their behaviours and actions. During CBT, clients learn how to challenge and question the rationality of specific thoughts to directly influence their emotions and behaviour. Clients are also encouraged to test out new beliefs through changing their behaviours through planned experiments. In this way, CBT targets specific unhelpful thoughts and beliefs and has a ‘here and now’ focus on the relevant set of client symptoms e.g. Panic Disorder. The Principles of CBT can be tailored to each client’s needs and situation.

Eye movement desensitisation reprocessing (EMDR)

If you have experienced trauma that seems to have got stuck and keeps replaying itself in the form of nightmares, flashbacks or disassociation symptoms, EMDR could be helpful in enabling your painful memories to become less distressing and not triggered so easily.  EMDR directs your eye motions to affect how your mind processes data. The procedure aims to reprocess your frozen traumatic memories. The objective of eye movement desensitisation reprocessing is to desensitise your upsetting memories and allow you to move forward with your life without the upsetting effects of the trauma you have experienced. EMDR does not require you to relive the traumatic memories like some other therapies, but instead requires an image that is associated with the distress.
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Acceptance and Commitment Therapy (ACT)

ACT looks at what makes up our internal world and how we can interact with it. ACT addresses our processes of thinking; how we internally process our stream of thoughts. It focuses on how we can rest ourselves in the present moment, rather than being focused on past memories or consumed by worry or anticipation of the future. ACT also looks for what we truly value in life and how we might move towards the version of ourselves that is grounded in what is personally meaningful for us and gives us purpose. The Principles of ACT can be tailored to each client’s needs and situation.

Compassion Focused Therapy (CFT)

CFT model suggests there are three different emotion regulation systems: a threat  system, which generates anger, disgust, or fear to protect us; a drive  system, which motivates us to seek outside resources like relationships, food, and status; and a soothing system, which is activated when we feel peaceful and content.  Mental health difficulties can be influenced by an imbalance between these three systems.  CFT provides ways to learn how  to better balance these systems and  help promote mental and emotional healing by encouraging you to be compassionate toward yourself and other people.

2 Copenhagen Street, Worcester, Worcestershire, WR1 2HB

Worcester Therapy Space, Foregate Street, Worcester, Worcestershire, WR1 1DS

Type of session

In person
Online
Phone

Types of client

Children (0-12)
Young people (13-17)
Young adults (18-24)
Adults (25-64)
Older Adults (65+)

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Some of our premises are wheelchair accessible, or access can be supported to enable this.

Online platforms

FaceTime
Google Meet
Microsoft Teams
Whatsapp
Zoom

Supervision

In person
Online
Phone
Home visits

A range of supervision offered within our highly accomplished team of specialists including Clinical Psychology, DBT, CBT and integrative methods.

View supervision profile