Dr Lorraine Haye Verified Professional Verified Professional
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Clinical Psychologist (BSc, PGCert, PGDip, DClin, HCPC Reg)
Liverpool, Merseyside, L1
Please note: I am unable to take general enquiries until 22nd July 2022

About me

The decision to seek therapy is never an easy one and so I hope the information on my page helps you to decide whether I may be the appropriate clinician to support you on your journey. I am a clinical psychologist based in the North West of England. My approach to therapy is to foster a compassionate curiosity so we can jointly understand the unique nature of your experiences.

In therapy my focus is on collaboration in order to form a supportive and empowering therapeutic relationship centred on your needs. I also aim to situate the difficulties brought to therapy within the broader context they occur as problems seldom exist in a vacuum. This means that alongside focusing on individual agency, we will usually seek to acknowledge and understand the influence of relationships, families, organisations and/or broader social and cultural context. 

Although I hope to provide a supportive therapeutic space, the reality is that therapy is challenging since personal growth and internal transformation is often painful. The very difficulties that bring you to therapy will inevitably play out in the therapeutic relationship with me as your therapist. When this occurs, therapy is most effective when this can be explored by both of us as part of the process. 

Training, qualifications & experience

I'm registered with the health care professions council (HCPC) and chartered member of the British Psychological Society (BPS). I am trained to doctorate level in clinical psychology which required developing competencies in a range of therapeutic approaches. This mainly included Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT) and Dialectical Behavioural Therapy (DBT).

After qualification I completed further training in Neuropsychology, Narrative Therapy and trauma therapies such as Narrative Exposure Therapy (NET), Trauma focused Cognitive Behavioural Therapy (TF-CBT) and Eye Movement Desensitisation and Reprocessing (EMDR) up to accredited practitioner level. I also utilise a range of attachment focused therapies when working with children and parents.

I have over 10 years experience in mental health, working across inpatient, outpatient and community settings in the NHS, NGO and voluntary sector including work internationally. Clinically I see people across the age span from childhood to older adults with a wide variety of presenting difficulties. I'm also experienced in facilitating groups and providing organisational support and trained in Critical Incident Stress Management (CISM).

For the most part my approach to therapy is integrative meaning I draw on different models/therapies based on what feels like a good fit for the person I'm working with and what they want out of therapy. Therefore I seldom use one approach exclusively during therapy. However, Intensive Short Term Dynamic Psychotherapy (ISTDP) influences the way I work with adults. I am drawn to this approach because of the precision involved in the assessment of anxiety and the way it incorporates using what is happening from moment to moment in the body to guide the work. You can read a brief description of this approach here: http://reachingthroughresistance.com/intensive-short-term-dynamic-psychotherapy/

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.


Health and Care Professions Council (HCPC)

The HCPC are an independent, UK-wide health regulator. They set standards of professional training, performance and conduct for 16 professions.

They keep a register of health professionals who meet their standards, and they take action if registered health professionals fall below those standards. They were created by a piece of legislation called the Health Professions Order 2001.

Registration means that a health professional meets national standards for their professional training, performance and conduct.

Other areas of counselling I deal with

  • Physical health conditions/ Somatic complaints
  • Neuropsychology/Acquired Brain Injury
  • Functional Neurological Disorders
  • Cognitive difficulties (e.g. memory, concentration, attention, brain fog)
  • Hidden Disabilities
  • Identity and Marginalisation
  • Family dysfunction
  • Transition periods


£90.00 per session
Free initial telephone or online session

Health Insurance/EAP

  • BUPA
  • Aviva
  • Vitality
  • WPA

Additional information

My standard fee per 50 minute session is £90 for those self funding.

My fee for sessions funded by insurance providers or organisations ranges from £93.50-£110

I do not provide reports or letters as standard aside from basic letters required by insurance providers or organisationally funded therapy hence the increased cost for those sessions. If this is required then additional fees will apply.

I'm registered with several insurance providers:

AXA, Aetna, Aviva, Bupa, Cigna, Healix, Vitality, WPA.

If your insurance provider is one I'm not registered with then I'm happy to consider becoming registered if possible.

Payment for self funded sessions are to be made by bank transfer 48 hours before the session.

How to begin therapy with me

I offer a free initial 15 minute no obligation telephone or video consultation. This is not an assessment or therapy session, rather it is intended to answer any questions you may have. Please feel free to e-mail me to schedule this.

After the consultation if we both decide it would be suitable, we would then schedule an initial 50 minute assessment appointment to discuss your concerns and desired change in more detail. I work in an open ended way which means people come to therapy for as long as they feel they need to. Therapy works best if you can attend regularly (weekly or fortnightly). I offer both longer term and short term work. If you are only able to attend a set number of sessions because of time/financial constraints then we can agree an intervention plan that would fit with your requirements. 

One off Consultations

You may decide that you are not ready or do not need ongoing therapy but would prefer to have a single one off appointment to consult on a very specific issue. Please contact me for a 15 minute free consultation to discuss this further. 

Please note that I am not able to provide a crisis service. Therefore if you feel you are at risk please contact your GP or local crisis team. 

When I work

Mon Tue Wed Thu Fri Sat Sun

Further information

At present my availability is Fridays and Saturdays for online and face to face sessions. 

I provide free and concessional work to some social enterprises and national charities. Therefore at present I'm not able to offer further concessional rates.

If you wish to book a free consultation then please contact me via e-mail  so we can arrange a mutually convenient time.

Liverpool, Merseyside, L1

Type of session

In person

Types of client

Young people
Older adults
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Online platforms

Dr Lorraine Haye

Dr Lorraine Haye