Lorna Carroll

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PGDip, Registered Member MBACP (Senior Accredited)
Unavailable until 10/09/2024

This professional is temporarily unavailable and will not be responding to enquiries until they return.

Liverpool, Merseyside, L37 2HH
Unavailable until 10/09/2024

This professional is temporarily unavailable and will not be responding to enquiries until they return.

About me

Counselling, for me, was a lifeline, and it has helped get me through some difficult times in my life, so I understand how it feels to be struggling. Counselling changed my life and has helped me to be comfortable in my own skin. I have worked to manage my own anxiety and low mood, so I relate to how it feels to be finding life tough.

I am originally from Glasgow, and I trained as a counsellor because I know from first-hand experience that counselling really does work, and how it can make a massive difference in your life. Counsellors are often ‘wounded healers’ and I appreciate the value of working with a therapist who can fully empathise with how it feels to need support.

I am a BACP Senior Accredited counsellor and psychotherapist in Formby, Liverpool, covering Crosby, Southport, Maghull, Ormskirk, Ainsdale, Birkdale and surrounding areas in a private and peaceful purpose-built garden room (see pictures).

I have been in private practice for many years, following positions within HMP LIverpool, a bereavement service and a general counselling service in Liverpool.

Fees and Availability

Counselling sessions are £40 for individuals and £50 for couples for 50 minutes. An initial 30-minute session, at £20, is also available.

I am also registered with insurers including AXA and Aviva.

I work face-to-face, and I also work extensively on phone, FaceTime, WhatsApp, Zoom and Skype. The best way to contact me is email or text as I’m unable to answer calls when I’m working. I will respond to messages the same day.

Appointments are available Tuesday, Wednesday and Thursday, 10am till 5pm. As a general guide, after four sessions you should begin to feel a shift in your thinking and feelings. Counselling doesn’t have to mean a big investment, in terms of time and money. And you don’t have to commit to any number of sessions - how often you have therapy and for how long is your choice. My view is that if you are thinking about therapy, try one session - you’ll then know if the therapist and the timing is right for you.

I work with many people who dip in and out of therapy, often returning just when they feel they need support, or having regular check-in sessions. 

Why Counselling?

For me, counselling cleared the fog that was making me feel 'stuck', and I now have a greater awareness and acceptance of who I really am. I know how it feels to experience the sense of isolation that worries and concerns can bring. 

The relief of sharing feelings and being understood and accepted can be life-changing.


I offer a talking therapy which can help to explore feelings and memories that may be preventing you from living life the way you'd like to live it. Anxiety, for example, is likely to have a root cause or causes, and by processing feelings that may be supressed, the symptoms of anxiety can lessen. I also offer CBT if that is helpful for you.

I offer a confidential counselling service for anyone, including young adults over the age of 10. I also offer Facetime, Whatsapp, Skype or telephone counselling.


Counselling is not in my own home - the therapy room is in a purpose-built garden room which offers peace and complete confidentiality. I am located very close to Formby train station, so it is easy to travel to from other areas. I also offer a worldwide confidential counselling via Facetime, Whatsapp, Skype or phone - you can be anywhere in the world.

My Experience - and Your Issues

I have specialist experience in anxiety, depression, panic attacks, bereavement, generalised anxiety disorder, relationship issues, couples counselling, hormone issues, including the menopause, fertility issues, including preparing for IVF, addiction, miscarriage, postnatal issues, health anxiety, ADHD and ASD, neurodiversity, post-traumatic stress disorder, recovering from illness, medical trauma and self-esteem. However, I have experience in most concerns, and I will help with almost all other issues, such as family issues, anger, phobias, alcohol and drug issues, OCD, phobias and fear.

I also have experience working with young people preparing for exams, struggling with issues at school or making career decisions.

I have also worked within a prison, for a bereavement service and for a service offering general counselling to all.

For me, counselling is about offering a safe, non-judgemental and accepting environment where you can work through your concerns. Feeling safe during counselling is the key, and all the services I offer are completely confidential - this allows you to really explore your fears, concerns and issues.

I have extensive experience working with:

  • anxiety
  • depression
  • panic
  • bereavement
  • loss
  • family issues
  • divorce
  • generalised anxiety disorder
  • relationship concerns
  • couples counselling
  • post-natal depression
  • family issues
  • postnatal depression
  • medical anxiety
  • trauma
  • addiction
  • abusive relationships
  • phobias
  • infertility

I offer support for a further whole range of issues - divorce, substance or alcohol dependency, eating disorders, anxiety resulting from medical concerns, anger and trauma. This is not an exhaustive list - there are many other issues which may bring you to counselling, and I will endeavour to support you, whatever your worries or concerns. I trained as a person-centred counsellor, which is a talking therapy, however I also provide CBT and integrative counselling.

More Info

My fees are £40 for a 50-minute counselling session, £20 for an initial 30-minute assessment and £50 for a 50-minute couples session.

Training, qualifications & experience

I am a Registered, Senior Accredited member of the BACP and have worked for long periods in a bereavement counselling service in Liverpool, within a prison environment, and for a counselling charity, as well as within my private practice and on Skype with clients worldwide.

I have a PGDip (post-graduate diploma) in Counselling and Psychotherapy from Liverpool John Moores University and Senior Accreditation from the BACP.

I have further training in trauma work, bereavement counselling, CBT and I have completed Merseycare's training package.

Qualifications include:

  • PGDip Counselling and Psychotherapy (Liverpool John Moores University)
  • BACP Senior Accreditation
  • Level 1 Counselling Skills (Guildford College)
  • Level 2 Counselling Skills (Guildford College)
  • Level 3 Counselling Skills (Guildford College)
  • Loss and Bereavement Training Course (Liverpool Bereavement Service)
  • Dreams Interpretation (Compass)
  • Self-Harm Care (Liverpool John Moores University)
  • CBT Skills (Liverpool John Moores University)
  • Safer Trauma Therapy Training with Babette Rothschild
  • Cruse Bereavement Training (Surrey)
  • Merseycare Training Package (HMP Liverpool)

Member organisations

Registered / Accredited

Registered / Accredited

Being registered/accredited with a professional body means an individual must have achieved a substantial level of training and experience approved by their member organisation.

British Association for Counselling & Psychotherapy (BACP)

BACP is one of the UK’s leading professional bodies for counselling and psychotherapy with around 60,000 members. The Association has several different categories of membership, including Student Member, Individual Member, Registered Member MBACP, Registered Accredited Member MBACP (Accred) and Senior Registered Accredited Member MBACP (Snr Acccred).

Registered and accredited members are listed on the BACP Register, which shows that they have demonstrated BACP’s recommended standards for training, proficiency and ethical practice. The BACP Register was the first register of psychological therapists to be accredited by the Professional Standards Authority (PSA).

Accredited and senior accredited membership are voluntary categories for members who choose to undertake a rigorous application and assessment process to demonstrate additional standards around practice, training and supervision.

Individual members will have completed an appropriate counselling or psychotherapy course and started to practise, but they won’t appear on the BACP Register until they've demonstrated that they meet the standards for registration. Student members are still in the process of completing their training.

All members are bound by the BACP Ethical Framework and a Professional Conduct Procedure.

Accredited register membership

British Association for Counselling & Psychotherapy
Accredited Register Scheme

The Accredited Register Scheme was set up in 2013 by the Department of Health (DoH) as a way to recognise organisations that hold voluntary registers which meet certain standards. These standards are set by the Professional Standards Authority (PSA).

This therapist has indicated that they belong to an Accredited Register.

British Association for Counselling & Psychotherapy

Areas of counselling I deal with

Other areas of counselling I deal with

I offer one-to-one counselling in a therapy room, as well as Skype and telephone counselling. I can offer help with generalised anxiety, anger, bereavement, low self-esteem, addictions, relationships and couples counselling, as well as illness, infertility, domestic violence and self-harm.

There are many other areas I can offer counselling for, just get in touch and if I can't help, I'll recommend someone who can.

Photos & videos


£40.00 - £45.00

Health Insurance/EAP

  • Aviva
  • Axa Health
  • WPA

Additional information

My fees are £20 for an initial 30-minute assessment and £40 for subsequent 50-minute appointments for one-to-one counselling. Home visits within a three-mile radius are £55, depending on my availability.

Couples counselling is £45 for a one-hour session. Family and group therapy is £50. A free telephone consultation before the first session is available if you wish.

Counselling by Facetime, WhatsApp, Skype, online or phone is £20 for an initial 30-minute assessment and £40 for a 50-minute session.

I work for several EAPs, rates are available on request.

When I work

Mon Tue Wed Thu Fri Sat Sun

Tuesday, Wednesday and Thursday from 10am - 5pm for one-to-one counselling in a safe and confidential room, or for Facetime, WhatsApp, Skype or phone counselling.

Further information

I trained as a counsellor after therapy helped and supported me through a difficult time. Counselling changed the way I live my life, and, having had the experience of being both a client and a counsellor, I passionately believe counselling can make a real difference.

My experience tells me counselling works - it really does, and it can be life-changing. It helps bring a sense of coping back into your life and works towards helping you accept who you are, without relying on the judgment of others. The confidential nature of counselling allows you to express yourself like you probably never have, in a safe and accepting environment. It's very powerful and can be the answer to many issues.

The Therapy Room, 18 Andrews Lane, Formby, Liverpool, Merseyside, L37 2HH

Type of session


Types of client

Young people (13-17)
Young adults (18-24)
Adults (25-64)
Older Adults (65+)
Employee Assistance Programme

Key details

DBS check

In England and Wales, the Disclosure and Barring Service (DBS, formerly known as CRB) carry out criminal records checks for individuals working with vulnerable groups, such as children. To find out more, visit gov.uk , or contact this professional directly

Wheelchair user access
Wheelchair user access

Wheelchair-accessible premises should have step-free access for wheelchair users and individuals who are unable to climb stairs. If a Counsellor's premises aren't step-free, they may offer alternative services such as telephone/web-based appointments, home visits, or meeting clients in different location, so you can choose the option that suits you best.

You can contact the Counsellor to discuss the options available.

Under the Equality Act 2010 service providers have a duty to make reasonable adjustments to ensure that individuals with disabilities can access their service. You can read more about reasonable adjustments to help you to access services on the CAB website.

Online platforms

Lorna Carroll
Lorna Carroll